Medallia, Inc.
New York Stock ExchangeRecent
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ROIC.AI
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- Medallia, Inc. stands as a global leader, delivering an enterprise Software-as-a-Service platform designed for comprehensive experience management across North America, Europe, the Middle East, Africa, and other international regions. The company's advanced platform leverages deep learning-based artificial intelligence, machine learning, and natural language processing to meticulously analyze structured and unstructured data, capturing critical signals from human, digital, and Internet of Things interactions. Medallia offers a robust suite of solutions enabling enterprises to collect vital feedback, including capabilities for digital experience analytics, employee ideation, mobile and conversational insights, and video feedback. Its analytical tools, driven by AI, provide actionable insights through predictive and prescriptive analytics, theme exploration, text analytics, and journey mapping, alongside innovations like Frontline-Ready AI™ and generative AI tools such as Ask Athena and Smart Response to empower rapid, intelligent action. The firm further facilitates organizational responses to customer experiences with applications for mobile engagement and internal synchronization. Additionally, Medallia delivers extensive professional services, encompassing implementation, managed support, and consulting engagements. The company serves a diverse global client base across industries such as retail, technology, manufacturing, financial services, insurance, and hospitality. Medallia, Inc., founded in 2001, is headquartered in San Francisco, California, and operates as a private entity following its acquisition by Thoma Bravo in 2021, continuing its focus on driving customer and employee experience innovation.
Software Firm Medallia Is a Problem for Private Credit. Blackstone, Thoma Bravo Have Exposure.
Medallia Honors Global Experience Leaders with 2026 Expy Awards: CIBC, Santalucía, Vanguard, and Verizon Business Take Home Accolades
Medallia Expands Strategic Partnership with Adobe, Integrating with New AI Agents for Enhanced Customer Experiences
Medallia Client TransUnion Earns Award for Excellence in Customer Experience
Medallia Client Prudential Financial Earns Customer Experience Program Award
AuditBoard Names Sarika Khanna as CPO, To Help Lead Next Phase of Innovation and Growth
Medallia Named a Leader in 2021 Gartner® Magic Quadrant™ for Voice of the Customer
Medallia Introduces The Next Generation of Digital Experience Management
Thoma Bravo Completes Acquisition of Medallia
Medallia Reaches Critical Milestone in Healthcare Experience as an Approved HCAHPS Vendor
Medallia Recognized with 2021 Comparably Awards for Best Company Happiness, Best Company Compensation, and Best Company Perks + Benefits
Medallia Becomes the Official Feedback Partner for The McLaren Formula 1 Team
Medallia Shareholders Approve Acquisition by Thoma Bravo
New Research Identifies Three Key Practices that Separate Employee Experience Leaders from Laggards
Versa Networks Expands Executive Leadership Team to Continue Global Expansion and Meeting Accelerating Worldwide Demand for Versa SASE
Rybbon Partners with Medallia to Boost Response Rates of Surveys, Research, and Insights Communities Using Digital Incentives
Built on Medallia Experience Cloud Platform, Rybbon Launches New Solution for Automated Digital Rewards
Kaskela Law LLC Announces Shareholder Investigation into Acquisition of Medallia, Inc. - MDLA
Kaskela Law LLC Announces Shareholder Investigation into Acquisition of Medallia, Inc. - MDLA
New Study Reveals Significant Gap Between Canadian Consumer Expectations and Businesses' Ability to Deliver on a Great Customer Experience