- CEO
- Alon Mualem
- Full Time Employees
- 24
- Sector
- Communication Services
- Industry
- Telecommunications Services
- Address
- 14 Hatidhar Street Ra'ANANA Israel
- IPO Date
- May 1, 1997
- Business
- Mer Telemanagement Solutions Ltd. is a global provider of telecommunications management software and services, specializing in telecom expense management (TEM), call accounting, contact center software, enterprise mobility management (EMM), and technology lifecycle management (TLM). Its core products and services include detailed expense analytics, billing audit services, cloud services management, unified communications and collaboration management, and omnichannel contact center solutions. The company delivers cradle-to-grave visibility and business intelligence into enterprise communications ecosystems, covering fixed and mobile networks, unified communications, and cloud services. Founded in 1984, it is headquartered in Powder Springs, Georgia, with operations extending through subsidiaries in Israel, the U.S., and Hong Kong.
Mer Telemanagement Solutions recently underwent significant corporate changes including a business combination with SharpLink Gaming Ltd. in 2021, which involved a reverse stock split and corporate renaming; however, in early 2023, the legacy telecommunications business segment was sold to Israel-based Entrypoint South Ltd., subsequently renamed MTS Technology Ltd., marking a major strategic operational shift away from its legacy TEM and telecom software business. The company continues to focus on innovative communication and technology lifecycle management products and services for enterprises and service providers, emphasizing advanced analytics, seamless integration, AI-powered voice solutions, and real-time monitoring tools to optimize communication expenses and improve customer service efficiency.
Mer Telemanagement Solutions targets enterprise customers and telecommunications service providers globally, leveraging over 20 years of industry experience to deliver solutions that maximize communication investment returns, enforce corporate policies, and enhance employee productivity. Its portfolio is complemented by cloud-based technology expense and asset management, as well as advanced contact center technologies supporting omnichannel customer engagement in various industries, including hospitality and public transit sectors. The company maintains a strategic footprint primarily in North America, Israel, and Asia through direct operations and distribution channels.