Unified Factory SA

Unified Factory SA

0.31
PLN
+0.04
(+16.30%)
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Capital Structure

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Working Capital

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Growth Rates

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Quarterly Revenue

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Quarterly Earnings Per Share

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Quarterly Dividends Per Share

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Company Description

CEO
Marcin Wozniak
Full Time Employees
1
Sector
Technology services
Industry
Packaged software
Address
Warsaw Poland
IPO Date
Mar 21, 2016
Business
Unified Factory SA is a Poland-based technology company specializing in Customer Service Automation (CSA) and omnichannel communication software solutions. Founded in 2009 and headquartered in Warsaw, Poland, the company designs, develops, and deploys intelligent software platforms that automate customer service interactions, optimize sales processes, and integrate diverse communication channels for organizations ranging from small businesses to large-scale contact centers. Unified Factory SA operates within the enterprise software and information technology sector, serving clients across telecommunications, e-commerce, financial services, and retail markets primarily in Poland and selected international regions. The company offers a comprehensive portfolio of proprietary software solutions and related services, including: UF Easy, a cloud-based customer service and communication platform engineered for small and medium-sized enterprises that consolidates voice calls, email, live chat, and social messaging channels into a single management interface; UF PRO, an enterprise-grade omnichannel contact center platform providing automated routing, campaign management, workforce performance monitoring, task scheduling, and infrastructure administration; Menerva, a proprietary artificial intelligence engine based on associative memory algorithms that powers conversational chatbots, automated email processors, smart search tools, and self-learning FAQ modules; and professional implementation, API integration, and technical support services for direct customer communication architectures. In recent developments, Unified Factory SA is conducting ongoing judicial corporate restructuring and operates under the registered designation Unified Factory SA w restrukturyzacji. Significant corporate and operational changes include the formal submission of restructuring composition proposals to the court, the convening of Extraordinary General Meetings to address corporate governance and capitalization matters, management of compliance and trading status on the Warsaw Stock Exchange NewConnect market following trading suspensions, and the realignment of operational activities to preserve core software-as-a-service functionality while negotiating creditor settlement agreements.