L&T Finance Ltd

L&T Finance Ltd

244.10
INR
-1.50
(-0.61%)
12.60EPS
24.70P/E
778.59BMarket Cap
Jan 08Next Earn

Q2 FY2027 · Earnings Call TranscriptOctober 16, 2026

Operator

Ladies and gentlemen, good day, and welcome to the L&T Finance Limited Q2 FY27 earnings conference call. As a reminder, all participant lines will be in the listen-only mode, and there will be an opportunity for you to ask questions after the presentation concludes.

Should you need assistance during the call, please signal the operator by pressing star and then zero on your touchtone phone. Please note that this conference is being recorded.

We have with us today, Mr. Sudipta Roy, Managing Director and CEO; Mr.

Sachinn Joshi, Whole-Time Director and CFO; and Mr. Raju Dodti, Whole-Time Director and COO; and other members of the senior management team.

Before we proceed, as a standard disclaimer, no unpublished price-sensitive information will be shared during the call. Only publicly available documents will be referred to for discussion during interaction in the call.

While all efforts would be made to ensure that no unpublished price-sensitive information will be shared, in case of any inadvertent disclosure, the same would in any case form part of the recording of the call. Further, some of the statements made on today's call may be forward-looking in nature.

A note to this effect is provided in the Q2 results presentation uploaded. I would now like to invite Mr.

Sudipta Roy to share his thoughts on the company's performance and the strategy of the company going forward. Thank you, and over to you, sir.

Sudipta Roy

Thank you. A very good morning, everyone, and thank you for joining us today for the Q2 FY27 investor call.

Joining me on the call today are our Whole-Time Director and Chief Financial Officer, Mr. Sachinn Joshi, and our Whole-Time Director and Chief Operating Officer, Mr.

Raju Dodti, along with the members of the senior management team of L&T Finance. On behalf of the entire L&T Finance team, I would like to extend our festive wishes to you and your families and the broader investor community.

Similar to our previous earnings call, today's discussion will be divided into two sections. I'll begin by sharing my thoughts on the macroeconomic environment, our business performance during the quarter, and the strategic priorities under Lakshya 2031.

Subsequently, our Chief Operating Officer, Mr. Raju Dodti, will update you on the distribution initiatives and the buildout of the gold loan business.

Finally, this will be followed by our CFO, Mr. Sachinn Joshi, who will take you through the detailed financial performance for the quarter.

Post our commentary, we'll be happy to take questions on the call. Before we delve into the highlights of the quarter, I would like to share our perspective on the macroeconomic environment, particularly the volatility in the geopolitical arena and the impact of the monsoon and the El Niño on the rural economy, which remains an important consideration for the financial services industry in the current operating environment.

The global economy continues to be in a state of flux with re-escalation of the conflict in West Asia and a sharp volatility in the crude oil prices. At the same time, strong economic growth data combined with inflation pressures have reinforced expectations for a higher for longer policy rates.

While this uncertainty warrants close monitoring, India's domestic demand fundamentals and the underlying drivers of consumption continue to remain resilient. Input cost pressures have accentuated, but the pass-through has remained limited so far.

Real GDP growth recorded a growth of 7.8% in Q1 FY27, reflecting strong demand conditions on back of robust private consumption, investments, and export demand. Upgrades in India's GDP growth expectations for the full year FY27 by RBI, World Bank, OECD, etc., underscored the strength of economic activity despite significant headwinds.

Despite intermittent volatility in the domestic financial market, credit demand also continues to grow at a robust pace. On the rural front, the progress of the southwest monsoon has remained an area of close attention for the financial services industry.

As you would be aware, the 2026 southwest monsoon concluded with a cumulative rainfall at approximately 87% of long period average with considerable regional variations. While rainfall improved during July, the deficit in the early part of the season and the below normal rainfall in several regions have implications for agricultural output, water availability, and rural cash flows.

However, rainfall spells during the month of August have substantially improved the expectation of a near normal Kharif outcome. In spite of the below average monsoon, Kharif crop sowing is at par with previous years, reporting a marginal 1% year-on-year contraction with a total coverage of 101% of the normal acreage.

In most regions, irrigation buffer and stable reservoirs have helped mitigate rainfall shortfalls. While localized drop in crop yields and moderation in rural sentiments remain a latent risk, rural consumptions continue to be strong currently, driven by resilient non-farm activities, robust government DBT transfers, and favorable terms of trade for agricultural prices.

We're therefore maintaining a close watch on the operating environment across our rural markets with particular attention to geographies where rainfall deficits and water availability could exert greater pressure on borrower cash flows. Sustained momentum in services and broadly stable employment conditions are supporting urban demand as well.

Despite cost pressures, manufacturing activities are holding well, as indicated by IIP and PMI figures, and services sector activity remains steady and broad-based, owing to buoyant domestic and external demand. Economic momentum thus remains broad-based and is expected to sustain strong demand through the current fiscal year.

Coming to this quarter's highlights, I'm pleased to share that L&T Finance has delivered another consistently strong quarter of profitable and quality-led growth. During Q2 FY27, we recorded our highest ever consolidated profit after tax of ₹975 crores, representing a growth of 33% year-on-year against ₹902 crores in quarter one FY27.

Our consolidated book now stands at ₹1,36,635 crores, reflecting a year-on-year growth of 28% against ₹1,29,634 crores in quarter one FY27, with an ROA of 2.6% against 2.48% in the previous quarter. This has been achieved on the back of quarterly retail disbursements of ₹24,027 crores, up 27% year-on-year, with contributions from all our lines of business.

The disbursement momentum has been a result of our strong customer acquisition funnel with a 3 crore customer database and our continued focus on granular distribution channels, branch footprint, digital acquisition capabilities, and our AI-powered credit administration framework. Project Cyclops, backed by strengthened risk guardrails, continue to function well.

However, we consciously chose to attenuate our rural disbursement momentum and raised risk guardrails in view of uncertain progressions of the monsoon. Now that we have reasonable clarity on the monsoon outcome, we will carefully increase our risk-calibrated rural disbursement momentum.

You will remember that over the course of the last few calls, I have been emphasizing on our trajectory of paring down credit cost on account of implementation of structural credit policy measures in our businesses and implementation of Project Cyclops in various businesses. I am pleased to inform that consequently, credit cost has moderated to 2.46% this quarter, reflecting a further sequential improvement of 8 basis points from 2.54% in quarter one FY27, supported by collections excellence and AI-led portfolio management.

We'd like to reiterate that we are confident of achieving our guided credit cost corridor of 2% to 2.2% by quarter four FY27. Our NIMs and fees, which is another focus area for us, stood stable at 10.48% against 10.47% in Q1 FY27, well within our guided corridor of 10% to 10.5%.

This was possible due to reduction in weighted average cost of borrowing achieved successfully through implementation of astute liability management. OpEx remained rangebound at 4.08% during the quarter, despite continued investments in branch rollouts as well as technology investments.

All of this has resulted in an improvement of our ROA to 2.6%, with ROE consequentially increasing to 13.56%. We remain hopeful that our ROA trajectory will achieve our guided objective of 2.8% to 3% corridor exit quarter four FY27.

Before I move on to our progress on Lakshya 2031, I would like to take a few minutes to address a topic that many of you have been tracking, and that is the consultation paper issued by IRDAI on insurance distribution and commission structures. As the framework is still a draft consultation paper, it would be premature to quantify the final impact.

The paper proposes to rationalize the commission payouts across the board with significant cuts in credit linked insurance and motor insurance. There is also significant attenuation in the thresholds of commission payouts on standalone insurance products as well.

However, to a lesser extent. We understand that the regulator's suggestion on the consultation paper are from a viewpoint of making insurance more affordable for the common man in line with the Government of India's insurance for all as part of Viksit Bharat 2047 plan.

We believe that there is a significant scope for consultation with the regulator on creating an economic rationale for BFSI entities to continue supporting the insurance industry through their distribution channels. It is to be noted that all credit life insurance policies sold in the country are approximately 90% to 95% are sold by banks and NBFC distribution channels and this touches 60 65 to 85 million lives in the country annually and accounts for about 35% of all insurance policies issued in India.

As an industry, our SRO, FIDC, is working with all member NBFCs to kickstart an engagement with the regulator, possibly in collaboration with other financial industry SROs. The salient points of discussion would be a realistic assessment of the distribution cost incurred by the BFSI industry to support distribution of insurance products on behalf of the insurance manufacturers.

We would also request the regulator for a glide path for commission optimization to distributors in line with the glide path proposed by the manufacturers in the treatment of expense of management. As an industry, we would pursue all possible channels of dialogue to ensure that the final outcome is balanced and positive for all stakeholders, consumers, distributors, and manufacturers of insurance.

As an organization, we will look at all possible means of revenue optimization, including new initiatives like the cross-sell deepening as well as the payments business, focusing on value-added agentic commerce. In summary, we expect L&T Finance to navigate the IRDAI consultation paper-related impact with minimal disruption to our Lakshya 2031 goals.

We'd also like to apprise you about two very important initiatives that we have started in Q2 FY started in Q2 FY27, which we expect to gather pace over the next couple of quarters. The first is Project Hercules, our increased focus on reducing cost of customer acquisition through focused cross-sell initiatives to our existing customer base, leveraging our extensive agentic AI expertise.

You may be aware that L&T Finance has one of the largest customer bases in NBFC industry at 3 crore customers, and an equally large number of prospects who have applied for products from our company at some point in time and were found to be not eligible at that instance. In fact, our microfinance customers, tractor customers, and two-wheeler customers have borrowed more than ₹50,000 crores worth of gold loans prompted our entry into the gold loan business.

To effectively tap into the demand of this large base of customers, an integrated agentic AI-based cross-sell engine called Hercules is being built and implemented in phases. Quarter two FY27 saw the implementation of phase one of Hercules cross-sell engine across a few important lines of business with promising initial results.

For example, for conversion of gold loans cross-sell leads generated by other businesses is currently running at 14% plus as of the first week of October 2026. The full complement of Hercules with agentic AI workflows will be implemented by early December 2026 and will be showcased to the investors during the L&T Finance Investor Digital Day on the 15th of December 2026.

We expect the momentum of cross-sell volume buildout to further improve in quarter four FY27 and add to our low acquisition cost disbursement buildout in FY28. The second major initiative is our payments platform, which is being rapidly built to provide an agentic commerce experience to our customers and will also be a driver for increased new customer acquisition velocity.

Our UPI stack is live and currently undergoing closed user group testing. We are implementing the agentic commerce payment stack in partnership with Pine Labs, and we will unveil this effort in Rays 2026.

We've also applied for a prepaid issuer license, and we expect to bring a host of AI-enabled prepaid payment products in FY28, subject to the receipt of the PPI license from RBI. I would now like to share an update on our Lakshya 2031 goals, which marks our leap from transformation to delivery.

I am pleased to state that we have began this journey on a strong footing. While our profitability metrics continue to improve quarter after quarter, our immediate focus remains on maintaining consistency in execution.

We recognize that Lakshya 2031 is a five-year journey, and therefore, our endeavor remains focused on delivering sustainable growth while steadily improving credit costs, profitability, and returns over the course of the strategic plan. Book growth: We had set ourselves a book growth CAGR of 20% plus over the Lakshya period, against which we have achieved a robust 28% growth in quarter two FY27, supported by disbursement momentum across secured and unsecured products: 72% year-on-year in personal loans, 24% year-on-year in two-wheeler finance, 22% year-on-year in rural business finance, 20% year-on-year in mortgage loans, 27% year-on-year in SME finance, and 9% year-on-year in farmer finance.

Second, on the credit cost front, we continue to drive credit cost down to a level of 2% or less over the Lakshya period. In quarter two FY27, our credit cost stood at 2.46%.

Our participation in the central government credit guarantee schemes, CGFMU and CGTMSE, continues to create an incremental safety net for select cohorts of our rural business finance and SME portfolios, as outlined in the slide number 36 of our investor presentation. The continued moderation of credit cost and improving asset quality during the quarter provide us confidence that the structural interventions are delivering the intended outcomes.

Our return on assets target remains in the range of 3% to 3.2% for FY31. Against that, we recorded an ROA of 2.6% in quarter two FY27 versus 2.41% after utilization of macroprudential provisions in the corresponding quarter in FY26, up 19 basis points year-on-year.

We remain committed to work on achieving the 2.8% to 3% ROA corridor threshold in quarter four FY27, as communicated earlier. On return on equity front, against Lakshya '31 target in the range of 16% to 18% in FY30 by FY31, ROE increased to 13.56% in quarter two FY27 from 11.31%, which was ROE after macroprudential provisions in quarter two FY26, up by 223 basis points on a year-on-year basis.

In my last call, I had outlined three strategic objectives for FY27: driving cross-sell and upsell, enhancing productivity, and embedding a strong tech DNA across the organization. We continue to drive the key outcomes defined by these pillars, as they remain critical to achieving our short-term and long-term business targets while building sustainable capabilities for future growth.

While I've already spoken in detail about our cross-sell engine, Project Hercules, I wanted to highlight the momentum we are seeing in the other initiatives. On the second objective, driving organizational productivity, it has gathered speed.

We're actively enhancing productivity across all our business lines, with a primary focus on empowering our front-line employees through customized performance dashboards. Thirdly, in line with our strategic objectives of embedding AI-powered tools across the organization, we have made significant efforts to inculcate a tech DNA upgrade throughout our workforce.

As part of our initiative to upgrade the tech DNA, LTF launched the AI Citizen program, equipping 1,200-plus employees with the Google Enterprise Agent platform and a continuous learning ecosystem with dedicated training sessions by industry experts. The goal here is to build custom agents that exponentially boost operational productivity.

Following this exclusive training, this initiative is rapidly expanding enterprise-wide to build a robust network of AI champions, ensuring that AI is not just central technology function, but a democratized tool actively utilized by our employees. It is worth mentioning that in a short span of this project going live, 5,730 agents working on our regular business tasks have already been created by our employees.

These strategic objectives are central to our structural evolution into a risk-first, tech-first, AI-native, multi-product retail financier of choice. I will now request Mr.

Raju Dodti, our Whole-Time Director and Chief Operating Officer, to take you through an update on the expansion of our gold loans business and the branch infrastructure rollout execution.

Raju Dodti

Thank you, Sudipta, and a very good morning, everyone. I will walk you through the gold loan business performance and our branch expansion strategy of the company for the quarter.

Central to our distribution strategy is the transformation of our legacy physical network to a multi-product sales and service-ready network. This approach moves our focus from transactional lending to a holistic relationship management, enhancing customer lifetime value by positioning every branch as a gateway to our full suite of financial solutions.

Specifically, as we have shared in previous quarters, we have commenced with the integration of our gold finance branches into the multi-product Sampoorna branch format. Since inaugurating our first Sampoorna branch in Ujjain, we have accelerated our model shift from single-product touchpoints to integrated service hubs.

This also ties in with our overarching cross-sell goal, wherein Hercules supports both the Sampoorna initiative as well as the digital fulfillment of cross-sell funnel, as Sudipta just mentioned. I am pleased to share our current progress on this front.

We have successfully scaled our network to a total of 150 Sampoorna branches across the country in a short timeline of 18 months since this concept was launched in FY25. This comprehensive ecosystem currently includes 33 Sampoorna branches integrated with gold loan business as well.

This rapid rollout keeps us firmly on track with our broader expansion goals and our ongoing commitment to scaling our integrated physical presence. I am happy to share our good progress in building the gold loan business.

We registered a robust quarterly disbursement of ₹3,237 crore, representing a 229% YoY growth, with our closing book reaching ₹5,043 crore, up 242% YoY. This performance is driven by our rapid branch expansion, having launched 172 new branches in half year of FY27 to reach 502 active branches, with 110 branches already crossing ₹15 crore in POS as of September of 30th, 2026.

To create granular awareness and to support the growth in our business volumes, we launched an integrated gold loan campaign featuring our brand ambassador, Jasprit Bumrah. Additionally, our organic brand integration with TVF's Family Kirana Store Season 2 was a success, crossing over 15 million views.

Furthermore, as the co-presenting sponsor for India versus Sri Lanka Test series on Sony Ten, we secured a 34 million reach. We believe that these outreach programs, while creating brand equity, will also help us boost business volumes and propel the growth of this business line.

I will now request Mr. Sachinn Joshi, our Whole-Time Director and CFO, to take you through the financial updates.

Sachinn Joshi

Thank you, Raju. As always, I'll be walking you all through the financial performance of the company for the quarter.

First talking about the quarterly performance, consolidated NIMs plus fee for the quarter stood at 10.48% versus 10.22% for Q2 FY26. Consolidated PAT for the quarter was at ₹975 crores, up 33% year-on-year.

Quarterly retail disbursements stood at ₹24,027 crores, up by 27% year-on-year. Retail book stands at ₹1,34,600, up 29% year-on-year.

Our consolidated book stands at ₹1,36,635 crores, up 28% year-on-year. Our consolidated ROA stands at 2.60%, up 19 basis points year-on-year.

Our consolidated ROE stands at 13.56%, up 223 basis points year-on-year. Talking about the businesses, rural business finance registered quarterly disbursements of ₹6,356 crores, up 1% year-on-year, mainly on account of improved collection efficiency and sectoral trends.

The book size reached ₹33,465 crores, which was up 22% year-on-year in Q2 FY27. In the farmer finance vertical, the quarterly disbursements stood at ₹1,643 crores, down 1% year-on-year.

The book size reached ₹17,397 crores, reflecting a growth rate of 9% year-on-year. As Sudipta mentioned earlier, we consciously maintained a calibrated disbursement momentum in our rural businesses during the quarter and raised the risk guardrails, keeping impact of the macroeconomic factors in mind.

The coverage of select customer cohorts with CGFMU insurance cover and parametric insurance will enable us in de-risking the rural portfolio. We will continue to closely monitor the developments in this space and are carefully increasing our risk-calibrated rural disbursement momentum in the third quarter.

On urban finance, the segment which comprises of two-wheeler, personal loans, and mortgage loans, it saw a 27% year-on-year jump in overall quarterly disbursements to ₹10,328 crores. As a result, the overall urban finance book size increased to ₹67,668 crores in Q2 FY27, translating into a 32% YoY growth.

The two-wheeler business registered quarterly disbursements of ₹3,170 crores in the quarter, up 26% year-on-year. The book size increased to ₹16,158 crores, up 24% YoY.

With 92% of two-wheeler disbursements in the prime segment in Q2 FY27, we continue to prioritize high-quality growth and optimized risk-adjusted returns. In the personal loans business, we achieved our highest ever quarterly disbursement of ₹4,233 crores, translating into a stellar growth of 45% year-on-year, with the book size at ₹18,664 crores, an increase of 72% YoY.

During the quarter, we operationalized our personal loan originations with Airtel and overall large partnerships constitute 40% of our personal loans origination. In the housing and mortgage loans business, we achieved a quarterly disbursement of ₹2,926 crores, up 8% year-on-year.

The book size reached ₹32,846 crores, an increase of 20% year-on-year. During this quarter, we launched Arambh loans, L&T Finance's offering for the economical housing segment in non-metro and peripheral urban geographies with ticket sizes ranging between ₹20 to ₹50 lakhs.

In the SME business, quarterly disbursements stood at ₹1,820 crores, up 24% YoY. The book stood at ₹9,495 crores, up 27% YoY.

The growth in business volumes was aided through an increase in direct sourcing and an existing strong network of distribution channels. As Sudipta mentioned earlier, we have covered around 80% of the portfolio through an insurance cover with CGTMSE, which puts us in a good position to focus on risk-calibrated growth going forward.

As Raju mentioned earlier, in case of gold loan business, the quarterly disbursements stood at ₹3,237 crores, up 229% year-on-year. The closing book reached ₹5,043 crores at the end of the quarter, representing a significant growth of 242% year-on-year.

Let me now hand over the call back to Sudipta to make his closing statements.

Sudipta Roy

Thank you, Sachinn. In summary, this has been a great quarter for L&T Finance with superior performance across key performance parameters, marked by record disbursements, superior portfolio quality, and highest ever profit after tax.

These outcomes reflect the strength of our business franchise, the resilience of our operating model, and our continuous focus on delivering sustainable, risk-calibrated growth. A key enabler of this journey is our continued investment in technology and artificial intelligence.

We believe that the investments we are making today will not only strengthen our credit and risk management capabilities, but also create a more agile and future-ready organizations. I'm particularly proud of how our teams have delivered during the quarter, despite the uncertainties in the macroeconomic environment.

We recognize that the operating environment may not be without challenges, and there may be air pockets within the way, but particularly across certain customer segments and geographies. However, our confidence stems from the strength of our franchise, the discipline of our underwriting approach, and our granular distribution model, and the investments we are making in technology and people.

We remain vigilant, respondent to emerging risks with agility, and continue to pursue opportunities for responsible growth. I'm confident that this capabilities will help us navigate near-term uncertainties while keeping us firmly on course towards our long-term strategic ambitions, as detailed in our Lakshya 2031 goals.

I thank you all for a patient hearing, and the floor is now open to questions.

Operator

Thank you. We will now begin the question and answer session.

Anyone who wishes to ask a question may press star and one on their touchtone telephone. If you wish to remove yourself from the question queue, you may press star and two.

Participants are requested to use their handsets while asking a question. Ladies and gentlemen, we will wait for a moment while the question queue assembles.

We take the first question from the line of Shreya Shivani from Nomura. Please go ahead.

Shreya Shivani

Thank you for the opportunity. I have two questions.

First is on the NIMs or cost of fund trajectory. While this quarter has been good, if you can help us understand how are we going to manage the repo rate hike that has come through, how much change will we make in our floating home loan book right away or maybe any color around maybe we'll change the pricing after one month, two months, or strategy on fixed asset book, all of those.

The second question is on the underwriting strategy that you've spoken about, that you are recalibrating it. There are droughts in couple of states, if you can throw some color on how you're going to manage the rural segment underwriting quality, whether it be state-by-state, what all changes you're making, and also similar comment on the LAP segment, because the LAP has been slightly weaker as well, though it's a part of the urban segment.

Any color on the LAP segment as well would be useful. Thank you.

Sachinn Joshi

Thank you. This Sachinn here.

Let me address your first question on NIMs and cost of funds trajectory. This quarter, as you mentioned, we have actually given a very good result in terms of 25 basis points reduction in the overall weighted average cost.

Part of this was on account of getting our strategy right. The liquidity in the system was pretty decent in the months of July, August, when the interest rates were also quite lower.

We have actually used this to our advantage by changing to some extent the mix as well as giving up on some high-cost borrowings, and incremental borrowings also were mobilized at lower rates. We took advantage of our specific benefit which we achieve out of our PSL based borrowings.

We also did some PTC transactions during the quarter. We increased our commercial paper overall funding.

We went in more for six-month to one-year kind of CPs. Finally, even the markets borrowing were done, keeping in mind the medium to long-term requirement.

This has actually placed us in an advantageous position because we would have at least taken care of next three to four quarters. Yes, the interest rates will continue to keep increasing.

We believe that this was just the first repo rate hike. More would follow.

At max, we may have two more coming up in December and Feb. Max two to three is what is expected, which would naturally lead to increased overall rates.

The yields have already started firming up. The base has been brought down to 6.95%, and any increases will keep us in that advantageous position.

The increases would be there, but we will be less impacted, and we would be in a position to continue to have the NIM plus fee trajectory in the range of 10% to 10.5%. Last two quarters, we have been at 10.47% and 10.48%.

I think over next couple of quarters also, we will be somewhere around mid of this 10% to 10.5% trajectory is what we believe.

Shreya Shivani

Right. Are you repricing any of your assets right, any color on that, at least?

Sachinn Joshi

As far as repricing is concerned, only our mortgages, the home loan book is one which is variable in nature, which is about ₹25,000-odd crores. Yes, we will wait for the market to react to this repo rate increases, and yes, over a period of time, we'll do that.

I think our overall mix in terms of fixed and variable, we have matched both on the asset and liability side. Not really majorly worried on that.

In fact, this will only give us an advantage by repricing our home loans piece. We did not have the luxury to change the yields when it came to increased interest rate scenario, the decreasing interest rate scenario.

Now that interest rates are increasing, yes, we will surely, over a period of time, take advantage of.

Sudipta Roy

Yeah. On your second question, especially on the underwriting strategy.

Obviously, if you see the progress of the monsoon, the progress of the monsoon has been actually varied. The northern and the northeastern part of the country has received reasonably okay rainfall.

If you look at the central part of the country, the rainfall is little below average, but it is not really alarming. It is some parts of especially in Karnataka, as well as in Maharashtra, some of the districts, some parts in AP, Telangana.

Especially the southern part of the country has received a patchy rainfall, or below average rainfall, and obviously the governments of this particular states have declared certain districts as being affected by drought. We have taken cognizance of this early on, and in our underwriting parameters, some of the guardrails have been strengthened in all these districts, and the disbursements, the rural disbursements, whether be tractors, etc., have already been tempered in this particular district.

One of the important thing that we noticed is that the customer demand also was sort of relatively muted. It's not that the customers also came and demanded loans and we denied them.

In view of the postponed rainfall, we found that the customer demand is also muted. Keep in mind that majority of the industry just has recovered from an asset quality cycle, right, especially the microfinance industry.

The period post the asset quality cycle is typically a very benign credit period. MFIN 2.0 guardrails have been rigidly implemented by most of the lenders, and actually all the lenders, right?

The fact is that people are adhering to that. There literally has been no risk build-up, especially visible risk build-up during this intervening period in the rural, and people have been careful.

We are also being careful, and that is why you saw our near-flattish QoQ performance on our rural disbursements. However, you will see a little upward bias in our rural disbursements in Q3, which is primarily the festive quarter.

You will see some upward bias in that, because we, knowing the progress of the monsoon, and the outcome of the Kharif crop will be very clear towards the last weeks of October, first week of November. We expect rural cash flows to improve after the Kharif crop comes, right?

We are growing this business in the rural areas in a risk-calibrated way, and we are very, very certain that there is at least, as of now, there is no pocket in which we really think there is risk build-up. The other thing what we are doing is that we have subscribed to the CGFMU program as well as we have taken parametric insurance, just to make sure that we have additional bulwarks available against any unforeseen sort of unforeseen eventualities.

On the other hand, also in our rural businesses, we are also taking our sort of secured micro-LAP business up, because that is also that has been performing very well, in almost 99.9% collection efficiency. It's been working very well.

I'd like to point out that our collection efficiencies in rural business finance remain in the corridor of 99.7% to 99.8%, which is in line with the best-ever collection efficiencies that we have ever seen. Month on month, month on month, this collection efficiencies are sort of on the ball.

In the month of October, we are seeing very good progress in the first 15 days. What I would like to sort of talk about the notion that, as of now, there is no visible, emanating, immediate risk pocket that we see in some of the rural geographies.

We are being careful and we are doing calibrated disbursements, but I do not foresee any sort of risk accentuation in the coming quarters, right? I think it will be managed very, very well.

The second thing you asked on LAP. LAP, at least for us, continues to perform very well.

There is one particular slide in our analyst deck where we have given some of the sort of data on performance of our business and it is in slide 31 of our analyst deck, which you will see that LTF's index representation of delinquency is 10% of industry delinquency. For us, LAP remains of least concern, and the fact is that in LAP also we're implementing our AI-based sort of underwriting tool, Helios, both in LAP and mortgage we are implementing, which will give us our underwriters a far greater capability to sort of underwrite LAP very, very well.

Overall, things are normal. Yes, we understand that there are climatic issues, there are geopolitical disturbances, but as far as L&T Finance's business is concerned, I think we are in shipshape.

Shreya Shivani

Right, sir. Just one follow-up.

The Karnataka, Maharashtra, South, all those states you mentioned which have a drought issue, how much of your rural mix would they make up? Any rough ballpark number would be useful over there.

See,

Sudipta Roy

Maharashtra is very small for us. Maharashtra, we do not have a very large microfinance presence, neither do we have a extremely large tractor presence.

Maharashtra is not actually really very large for us. Karnataka, we have a reasonable microfinance presence, but we probably can give you that number.

Yeah. We can give you that number, percentage number offline.

We can give that to you. Our investor relations team will give that number to you offline.

Sure.

Shreya Shivani

Sure. Thank you, sir.

That was useful. Thank you for the answers.

Operator

Thank you. We take the next question from the line of Kunal Shah from Citigroup.

Please go ahead.

Kunal Shah

Hi sir. Couple of questions.

In terms of this entire cost of borrowing, 25 basis points, if I look at the mix, in fact, PSL is still coming down sequentially from 26% to 23-odd percent, and CPs is something which is going up from 5% to 8%. Is it more of CPs rather than maybe you have mentioned we are leveraging the rural franchise, so that should have actually got reflected in terms of the PSL or not really?

Sachinn Joshi

Hi Kunal, Sachinn here. Yes, in percentage terms, the PSL has come down.

Like I mentioned, CPs have increased. Across all the products, for example, we also have working capital demand loans.

Those demand loans keep expiring and the new ones have come in at a cheaper rate. That was one.

The PTC transactions that we did, which is part of the others, that also has gone up to about five 5-odd percent. That also has come in pretty cheap and that's I would say the cheapest source of money today for me.

Even markets borrowing, see, it all depends on what was the timing of raising these resources. When the FCNR(B) deposits were coming in, we had seen perhaps the yields bottoming out, and we actually timed our raises appropriately, not just short-term, but medium to long-term as well, and which will actually keep us safe at least for next three to four quarters.

Even the CPs, usually you would go for a 45-day to 60-day or 90-day. We have actually gone for six months to one year.

Tried to ensure that next three to four quarters, we are in safe zone as far as the short-term money that we have raised. All other medium to long-term in the range of three to four, 4.5 years also has been raised, and we also had raised some sub-debt during the period.

If we had done the same thing in Q3, maybe the rates would have been completely different. All in all, I think the timing mattered.

There was anyways an expectation that the repo rate hikes will begin, and we were able to take advantage of the FCNR(B) mobilizations which were happening, which, took the liquidity to over 5 trillion and which gave us that advantage.

Kunal Shah

Sure. Now maybe in terms of the optimization levers, largely we have used most of them, and just assuming that rates remain where it is, no doubt there would be a hike, but just assuming then, we expect that 6.95% can still be sustained.

There is no one-off. It will not go up to again 7.1%, 7.2% over next two, three quarters.

Sachinn Joshi

See, couple of quarters, it will naturally not remain at 6.5%. If that's the case, then I have to assume that there will be no growth, which will lead to further borrowings.

Whatever incremental borrowings I do in this quarter, naturally the even the CPs that I raise in this quarter will be higher, right? Because the base has come down to under seven, which has happened for the first time actually in LTF's history, yeah, we are in an advantageous position vis-a-vis the market.

The base being lower, naturally whatever increase is only going to be on that incremental borrowing. As I mentioned, we have also taken to some extent the care of medium to long-term requirements.

It's going to be only that incremental borrowing that will lead to that increase.

Kunal Shah

That is at what rate average?

Sachinn Joshi

Which one?

Kunal Shah

Incremental average incremental borrowing now?

Sachinn Joshi

No, the yields have gone up anywhere between 30 to 50 basis points. Depending on there are some commitments which are still in the pipeline.

The sanctions have already been in place and we have to just go ahead and execute them. The yields, initial increase that we have seen and the markets have been choppy, we have to decide on when we exactly go and hit.

One thing which we have tried to do is we have tried to ensure that we don't get into any desperate situation that we have to borrow at very, very, high rates. If you plan very well, we are able to get further incremental borrowings at decent rates.

We have enough room to raise further short-term. Like I have mentioned in my earlier calls also, our ALM permits us to go right up to 14%, 15% because even the gold loan business, you saw the growth this quarter was ₹3,000 crores.

They are all one-year products. Incrementally going further up on the CP front is actually very easily permitted.

There is enough room for me to play. The short-term, the resources that I raise will anyways come cheaper than the long medium to long-term that I will have to raise.

I am in a very good position to time the market.

Kunal Shah

Got it. A couple of more questions.

On overall overhead costs, how much would be more of an infra and the collection cost? Is it the collection intensity would have gone up and that is leading to the higher OpEx, because that has grown and OpEx to asset is also up?

What would be our outlook on that? The second question is, we have seen collection efficiencies softened a bit across most of the segments when we look at it, like two-wheeler, tractor, MFI as well.

Anything to worry on that front? Is it more of a maybe it doesn't appear to be seasonal, because second quarter we still see some kind of a stability out there.

This time there is a decline. Be it in terms of two-wheelers and tractors as well.

How should we look at that and any risk to the credit cost?

Sachinn Joshi

Okay. Let me first address the initial question on OpEx.

The collection costs have been only going down, primarily because the more the Cyclops-underwritten book is coming into play, the roll forwards have been coming down. Very clearly, this is actually putting us in an advantageous position.

Number two, the bots that are coming into play in terms of collections, I think that also is helping us in terms of bringing down the cost. The operating expenses that you see, the range is a mix of business as usual as well as the investment that we are making in setting up branches.

Like Raju had mentioned on the call, that 172 branches have been set up in the first half. Similarly, we are also rolling out branches for our rural LAP business and setting up meeting centers.

In addition to this, the technology work continues because we've been going ahead with the rolling out of Cyclops over all the products, plus Nostradamus also is being implemented. All in all, the investments being made actually are getting taken care of through the savings which are coming up on account of the efficiencies which are building up.

We really don't see any major movement of this OpEx to book in the near term. We will continue to ensure that our branch rollouts will continue.

We want to set up 500 branches for gold. We want to set up 200 branches for micro-LAP, rest of the branches will get rolled out pretty quickly.

As the last year whatever branches were rolled out, the top line is getting beefed up with the branches getting into the break-even zone. This will continue for at least couple of more years, yeah.

Sudipta Roy

Kunal, Sudipta here. I'd like to add a couple of things.

First and foremost thing, our collection efficiency in our rural business finance vertical is rock solid. It's 99.8%, 99.7%, 0.1 basis points here and there on our large portfolio will happen.

The second thing is that in a farmer equipment finance also, if you see typically, May, June, etc., which is the fag end of the Rabi crop, there is a lot of liquidity that comes into the market and then that gives it a jump in collection efficiency, which goes through a little bit of norming during Q2 and again comes up as the Kharif crops comes in. You shouldn't read too much into it, right?

If you look at compared to last year, we are ahead of last year. By 90 basis points.

Actually the tractor business is doing very well. We have got offline questions on, after we published our analyst deck, on why did the two-wheeler collection efficiency drop in the month of September?

I want to frame this because there might be further questions on this on the call. In the month of September, we tried to do a little bit of aggressive experimentation on our AI-based collection curing, right?

When we actually because now our self-cure is almost close to 42% in the two-wheeler business, we wanted to check whether we can push the self-cure to 50%, 55%. There was an aggressive attempt.

Now, obviously we realized that, beyond a point, probably the marginal utility of AI processes flatten out. It is also a learning for us, right?

That's exactly what happened especially in the zero DPD collection efficiency in the month of September. It is born out of an experiment and it is nothing structural.

In fact, we are back to similar collection efficiencies exactly in the month of October. We will end the month of October with a 99% collection efficiency, 99.

probably a little better than 99% collection efficiency in the month of October. It is nothing structural, it is not a sign of worsening credit quality, it's just a simple experiment that probably did not deliver the intended results.

I would like to leave it at that. I would like to reiterate that the credit quality of all our lines of business remains strong.

The credit outlook of all our businesses remain strong. As of now, every business is showing improving credit metrics as we move from quarter to quarter, and we are very confident of hitting that 2% to 2.2% corridor of credit cost, as promised, in quarter four FY27.

Sachinn Joshi

Just to add, there was earlier a question also on the impact on collection efficiency on account of lack of rainfall and all. Kunal, again, this pertains to the collection efficiency, I'm just responding.

The drought-declared areas, we have tried to see what the pin codes that have got impacted. We have a ₹31,500 crore book.

The drought-declared areas, especially in Karnataka and Maharashtra, about ₹1,033 crores is the total book relating to this, which is 3.3% of the total book. That's the reason why we don't see any major impact coming out of it.

Kunal Shah

Thanks. Thanks.

This is very helpful, yeah, sharing all the data points. Thanks and all the best.

Yeah.

Operator

Thank you. We take the next question from the line of Abhijit Tibrewal from Motilal Oswal Financial Services Limited.

Please go ahead. Abhijit, please unmute your line and proceed with your question.

Abhijit Tibrewal

Am I audible now? Yeah.

Operator

Yeah.

Abhijit Tibrewal

Yeah. Thank you for taking my question.

Sachinn sir, first question for you. I think you have deliberated and explained to us at length on what helped us reduce our cost of borrowings, the portfolio cost of borrowings by 25 basis points.

I think one thing I didn't understand is, you said that going forward, it is only the incremental cost of borrowings and, like you mentioned, these are hardened by anywhere around 30, 40 basis points, which will maybe lead to the trajectory of cost of borrowings going up. Even this quarter, despite FCNR, with such a large balance sheet, only the incremental borrowings that they do, and even if they come at lower cost, how will they reduce the overall portfolio cost of borrowings by 25 basis points unless of course, even the existing lines that you have with your banks get repriced?

Sachinn Joshi

As I mentioned earlier, there are lines, when you look at the bank borrowings, you have two types of bank borrowing. One is the PSL and one is non-PSL.

The non-PSL borrowings also include lines of credit and against which we take working capital demand loans. These are of shorter tenures.

When they come up for repricing, you have a choice of either drawing it down or you have a choice of not drawing it down. Last quarter, if you recall, we had drawn down about ₹4,000 crores additional in terms of incremental liquidity which we had created, on account of which the interest cost overall also had gone up.

Those naturally could be immediately paid off. Our overall liquidity has come down, average liquidity has come down to ₹9,500 to ₹10,000 crores in this quarter.

Whatever money went back, that money was naturally high-priced, and that money got replaced. We got an opportunity to replace high-cost borrowings with lower-cost borrowings.

In addition to whatever I spoke on the CPs and raising money through PTCs, yeah. I hope I have addressed the query.

Thank you.

Abhijit Tibrewal

Yes, sir. Yes, sir.

Thank you, sir. Sir, the second question I had is for Sudipta sir.

Sir, while in your opening remarks you deliberated on this IRDAI consultation paper insurance commissions, I'm just trying to understand, as we speak to more leaders like you, I think there's a conversation that is happening that we already know what is the impact on the revenues from cross-selling this insurance and from insurance commissions. Are there any cost levers which are there, which will offset the impact?

Because leaving your opening remarks, I remember you saying that there is significant scope for consultation with the regulator to make it viable for the BFSI companies to distribute this insurance commissions. I think I also remember you spoke about some glide path which can be there for insurance commission rationalization, just like it was done for EOM for insurance manufacturers.

Sir, let's just assume even if they give us a glide path, then also very clearly there will be an impact which will be there. When you say that we still reiterate our Lakshya 2031 goal of getting to a 3% to 3 let's say 3.2% ROA.

Now, I remember Sachinn sir saying that the NIM plus fees is expected to be in that mid-range of 10% to 10.5%, which is 10.25%. Then if there is that insurance impact that comes over a period of time, and credit costs maybe we have another 25 basis points room.

What are the other levers which are there to get to that 3% ROA? Any cost lever offsets on the insurance commission side?

Sudipta Roy

See, Abhijit, the thing is that this thing is currently, I would say, under discussion, right? For us, we would obviously engage with the regulator and try to see if the industry, we are part of the industry, whether the industry, as you say, gets a soft landing is what we we obviously as an organization, as a responsible member of the financial services industry, are completely aligned with the regulator's objectives of insurance for all, right?

Obviously, we will have to play a part in that particular role. The only ask is that the industry be given time to adjust, right?

Obviously and that is the reason why the regulator has given time for feedback. I'm sure after the feedback goes in written format, there will be some discussions with the participants as well.

I do believe that there is a significant scope for a softer landing than what is put forward in the consultation paper. Having said that, obviously as an organization, there will be obviously a change in business model in the way we do this over a period of time, right?

As a organization, we are already working on what are the components of that plan B, right, and what are the sort of revenue drivers, what are the sort of revenue profiles of that plan B, because as an organization, we will not sit down and do nothing, right? Obviously, our objective will be to attenuate that revenue loss, right?

Now, the fact is that right now, if you ask me, basis the consultation paper, there is an estimate, but we just don't want to overreact to that. I'm being very, very candid on the call.

We just don't want to overreact to that because it is currently under discussion. In many of the cases, as previously we have seen, from a discussion paper what comes, finally what comes, there is a lot of middle ground which is covered during that particular period.

We are also hopeful that the regulator being reasonable, there will be some middle ground which is covered, right? As and when the final guidelines come, obviously we will come out with an official guidance as to what sort of possible ROA impact that would be there, on an immediate basis.

What I am really confident about, and I want to reiterate that, that in L&T Finance, over the last couple of years, we have had a strong track record of execution, right? The fact is that over a Lakshya '31 period, our objective is to make sure that whatever is this reorientation of the business model, which is there from a insurance cross-sell, we are able to sort of spread the impact across new lines of business, across new lines of revenues, new products for fee.

For example, we are talking about the payments product. I talked about the PPI product, right?

Prepaid products, for example, can bring in a large amount of fee revenues as well, right, as we see in banks. Obviously, these are businesses which will build over a period of time.

You cannot expect that, from day one, But the fact is that these are all planned, and these are all planned as part of Lakshya '31 sort of our plans. As this plays out, we are reasonably confident that on a Lakshya '31 basis, our AI initiatives will give us large operational efficiencies, which will finally show up in OpEx, right?

If you see our cost-to-income ratio actually has been falling, right? Cost-to-income ratio right now is about 39%, right?

Has fallen below 40%, and our objective is to drive it further downwards. We're working on a large cross-sell platform.

The cross-sell platform is an agentic cross-sell platform, which means that it really does not require additional manpower to that extent that a physical cross-sell platform would require, right? Obviously we are looking at optimization of origination, acquisition cost as well as incremental fee revenues there.

There will be obviously scope for revenue optimizations in our different lines of business. I do expect that over the medium to short term, right, we will be reasonably be able to sort of paper over any sort of impact that comes from this particular guideline, right?

There is also the possibility and we were setting up a one-to-one retail insurance distribution channel. We had already started on building that this year.

Now we're starting to accelerate that buildout also, and H2 will see an accelerated buildout of that. Obviously, multiple motions are in progress, and as an organization, given our strong execution track record, we are reasonably confident that our stated objective of Lakshya 2031, which is delivering an ROA profile of 3% to 3.2%, will be met.

I hope that answers your question.

Abhijit Tibrewal

Thank you, Sudipta sir, for that detailed explanation. With your permission, I just wanted to squeeze in one last question.

Sudipta Roy

Sure.

Abhijit Tibrewal

Just one thing. In this call itself, you have spoken that asset quality is holding up well, you also explained why there were some blips in collections in the product where we were trying to see if self-curing in AI can work.

All those points are well received. Now that we have rolled out Cyclops, and the expectation is that the last couple of years, the credit cycle was actually very benign.

Now that this year monsoons have been bad, there are various states across multiple districts, they have called out droughts. This is where I think we will all look forward to what actually Cyclops can deliver.

The fact that we have also implemented Nostradamus in two-wheelers and PL, and I think it's already a work in progress in MFI and farm, you also called out there is no early warning signals that we are seeing right now. At the same time, sir, I remember in the RBI's MPC public statement that they made, they also said that there are risks to the Rabi crop now because of weak monsoons.

Any views on that, any early warning signals that we are picking up that Nostradamus is helping us?

Sudipta Roy

Okay. Two-wheeler portfolio remains extremely stable, right?

We've not disclosed, individual business-wise granular 90-plus risk numbers, but I will make an exception today. My two-wheeler 90-plus number remains at around 1.2%,

Abhijit Tibrewal

right?

Sudipta Roy

Which is the Cyclops 90-plus numbers. The Cyclops 90-plus numbers remains around 1.2%, and Cyclops is almost close to about, upwards of about 85% to 88% almost close to 90% of my two-wheeler base.

Frankly, in a two-wheeler business, where we are underwriting 92% to 93% prime customers, I really do not see whether there is a drought or anything our portfolio quality to even shift even a little bit also, right? Nostradamus, to your question, Nostradamus has already helped us identify about ₹50 crores of possible, especially in the two-wheeler and the personal loans business, ₹50 crores between, collections cost save and between, early resolution of hotspots, during H1.

We quantified this yesterday for our board, right? I am happy to share that information.

These tools are working well. We are implementing Nostradamus in the rural business finance vertical also this particular quarter, this particular half.

These are all pretty tough implementations. These take a lot of time and effort, and a couple of reworks before we finally get it right.

Our credit administration frameworks are working well. For example, in the SME business, I would tell that in the SME business, our bounce rates, right, from the Cyclops underwritten portfolio is exactly the 50% of what now our legacy portfolios are.

You have been seeing that we have been growing the SME business at 20 20 between 20% to 25% we've been growing the SME business, right? It is working well.

It is giving us the results for those of the investor community who have visited us, and we have had the chance to demonstrate these tools transparently to them, also have acknowledged that these tools are indeed powerful in terms of helping us, isolate risk much earlier than probably a traditional implementation process would have done. This is all giving us good dividends.

Having said that, I really do not know how the Rabi crop will proceed. The fact is that we are seeing a good build-up of retreating monsoons in the south of India, right?

As we see, you can see a very, very large cloud cover over Kerala, Tamil Nadu, Karnataka, as we speak, right? I do believe that some of these rain shadow areas, which probably will get rain as part of the retreating monsoons.

On Rabi crop, the overall reservoir levels are at about 71% pan-India. I think they are sufficient to support Rabi crop, right?

I also foresee that the Rabi crop should also be near normal. That is what my forecast is, right?

Now, the fact is that, look, I am not an economist or an agricultural scientist that I'll be able to give a completely on-dot forecast, but at least, on-ground feedback for us is that Rabi crop will be near normal. One thing you have to acknowledge is that the state governments as well as the central governments have been reasonably proactive about handling the drought-affected areas.

Many of the state governments have, talked about a, extraordinary payout to some of the farmers in this particular area. Obviously, the government machinery is also being focused on this, and I do believe that the government interventions will also go a long way in softening the blow, especially in the rural areas.

We are seeing a very strong start to the October season, and across all our lines of business, we see significant uptick in business momentum, especially in the month of October, in the early part of October, and I expect the business momentum to pick up after during Navratri, as Navratri is currently going on, and during the Diwali period, I see a reasonably strong Q3 as well.

Abhijit Tibrewal

Got it, sir. Thank you for patiently answering my question, and I wish you and the team the very best.

Sudipta Roy

Thank you so much.

Operator

Thank you. We take the next question from the line of Avinash Singh from Emkay Global Financial Services Limited.

Please go ahead.

Avinash Singh

Yeah. Good afternoon.

Thanks for the opportunity. A couple of questions.

First is again continuing on the asset quality and all. Among the states where you have a sizable exposure in microfinance and possibly in two-wheeler as well.

Bihar has seen a very, very, I would say, extreme deficit in monsoon first, and then that Nepal flood extent and coming leading to flood in a large part of the state. How do you see and now that festival season will come, how do you see your collections and the asset quality outlook in this rural finance and two-wheeler in the state of Bihar?

Secondly, this CGTMSE and parametric cover, if the cost of that cover would be kind of visible or a material in your OpEx line item, if that is the case, what sort of, if I were to look at the overall cost to AUM where it is kind of trending currently? Thirdly, on gold loan side, now, very quickly and impressively you have reached almost 10 crore per branch average, and especially when a significant part of branch has come up in the last 6 to 12 months.

How do you see eventually in a steady state at what level AUM per branch? The growth, how much of it is going to be still contributed by the improving AUM per branch and another factor of the branch expansion?

Thanks.

Sudipta Roy

Okay. First question, Bihar got good rains in the latter part of the monsoon period.

There have been some floods, but the fact is that in Bihar, we really do not see much of significant impact from the ongoing whatever, Bihar actually has is quite okay for us, right? I expect credit quality in Bihar to remain relatively stable.

No concerns on that, both in microfinance and two-wheeler, right? Also on the parametric insurance, we have Bihar is one of our states in which we have covered through parametric insurance.

I think we got already got some amount back as part of this particular Bihar floods.

Sachinn Joshi

We've recovered most of the The premium was about

Sudipta Roy

No need to give details of what the premium was, but the fact is that we have got significant amount back, right, from Bihar from this parametric insurance in this recent flood in Bihar, right? It's working well.

For the CGTMSE and CGFMU, they're not very large ticket sizes that we are not able to absorb. What is the important part is that they give us capital efficiencies, especially on the SME side.

Because our risk weights go down on CGTMSE coverage on the SME portfolio, we actually get a lot of capital efficiency and that leads to a capital release, actually, right? That one of the reasons you see our capital adequacy going up this quarter is also because we have boosted our Tier 2 capital, as well as because of the CGTMSE, actually there has been a capital release, because risk weights have gone down, right?

In a way, it is beneficial for the organization from a risk cost point of view as well as a capital point of view, right? As well as it helps us to convert the sort of the hitherto unsecured portion of the SME book into a quasi-secured portion, right?

Which helps us to grow the SME book with a larger degree of confidence. What is the last question?

Avinash Singh

Gold loan.

Sudipta Roy

Gold loans, yeah. The gold loans have actually improved quite well in terms of, see, our branches are attaining critical size very fast, right?

Branches are attaining critical size on an average of six months, is what the branches are attaining critical size. This growth will continue for us, right?

The fact is that we will not stop at By the end of this year, we are expected to be about 800 branches. We have a plan of expanding it till about 2,000 branches, right?

Post which, we will probably take a pause and then try to consolidate. I believe that this year and next year will also be a strong growth area for gold loans, because on an overall strategy perspective, we want gold loans AUM to hit about 14% to 15% of our overall AUMs by the end of Lakshya '31, which is gold loan AUM between ₹40,000 to ₹45,000 crores of our total AUM.

That is what we want to hit. This is a strategic business for us, and one of the important thing which Raju said is part of the call is that the gold loan branches are also now not standalone gold loan branches.

A large number of gold loan branches are also Sampoorna branches. That means the gold loan customers who are coming in are also being used as a catchment for cross-sell of our other products as well.

It's a overall holistic model that we're playing at, and we'll continue investing in it. Just to add, yeah,

Sachinn Joshi

just to add on the gold loan piece, the biggest advantage why we have been able to, a, roll out new branches and also achieve a break-even on quickly, usually it takes 8 to 9 months to, the business actually throughput is much faster, primarily because these are also the locations in and around where we have already been doing our other businesses. It's not that we opened a branch, it may be a new branch, but then we have been in these geographies, both rural, semi-urban, presence is already there.

Getting the business set up and the footfalls into the branch is much easier, especially because of the brand value which L&T brings with it. Because this whole business is done especially on trust.

That's what we've been able to attract talent, we've been able to get the infrastructure quickly set up, as well as footfalls from the customers.

Avinash Singh

Okay. Thank you.

Operator

Thank you. We take the next question from the line of Abhishek Murarka from HSBC.

Please go ahead.

Abhishek Murarka

Hi. Good afternoon, everyone.

Sir, first question is on disbursements in consumer loans. Now, this would not, I'm assuming, have any kind of seasonal element, but if you see on a sequential basis, it's been flattish, actually slightly lower.

Is it a risk guardrail issue, is it a demand issue, or is it something different, and going forward, how do you see this disbursement trend for the rest of the year?

Sudipta Roy

Good question, Abhishek. It is something different.

Let me tell you, the implementation of Cyclops in personal loans business is an extremely painstaking process, right?

Abhishek Murarka

Okay.

Sudipta Roy

What happens is that in say two-wheeler or say mortgage or of SME or for that matter tractors, your guy holds the distribution channel, right? You do one implementation and the entire funnel goes through that one implementation.

Now in personal loans, you have partners. You have PhonePe, you have CRED, you have Amazon, you have Google Pay.

Each of them have their own priorities. Each of them have a different customer pool segment, right?

It's not one single funnel it goes through. It is an implementation bespoke implementation partner by partner, partner by partner.

Right? What happens is that when you do that, and as when you touch things digital, right, it goes through a little bit of stabilization process, right?

Because, for example, when we implemented Cyclops in one partner, we overcorrected. Mhm.

That led to a that led to a slight drop, in the disbursements, which we then, which we then calibrated, right? Then we got it back to whatever the initial expectations were as to what it would deliver, right?

This is a this this is a overall process of implementation, and that is why, because Q2 of FY27 has been a significant Cyclops implementation quarter, and typically when we implement Cyclops, Cyclops is also very, very sharp in terms of cutting out the bad as well,

Abhishek Murarka

right?

Sudipta Roy

Typically, even when we two-wheeler when we implement Cyclops, we actually saw a contraction of market share in the first, 6 to 8 months, after which we've started climbing up, right? This is because the system took a pause for implementation of Cyclops.

It is not a credit issue, it is not a not nothing else, it is it is basically we have gone through a very tough period of Cyclops implementation in Q2, and that is why you see a flattish profile.

Abhishek Murarka

Is the implementation now over across partners and now

Sudipta Roy

it is going to be BU from here? It is almost over.

It is yeah, it is almost over. I think one partner is left.

It is almost over, one partner is left, it should be BAU from here.

Abhishek Murarka

The partner that is left, is it responsible for a large amount of the sourcing, or is it marginal?

Sudipta Roy

It's a relatively large partner, it will go through.

Sachinn Joshi

Abhishek, just to clarify, what is not visible when you look at the overall disbursements is the large partnership share, as Sudipta pointed out, is has come to 40%

Sudipta Roy

now. It's 40%, yeah.

Will go up further, and

Sachinn Joshi

which means that something is being given up to replace that, right? This share is increasing and the other share, the DSA-sourced and all, is proportionately coming down.

Sudipta Roy

Abhishek, going forward, all the partners who are coming on board, they're coming with de novo a priori Cyclops. That means we do not take into any old algorithms.

They have to implement on Cyclops. What has happened is that the implementation pathway with some of the new partners is also a little more elongated, because they have to go through this full integration process and the testing process.

Prior to that, where we could implement, get up with a new partner live in about a matter of two months, now that same partner to take them live takes anywhere between three to four months, because the Cyclops implementation process is a little difficult, right? It requires a lot of legs to run, right?

That's why it is. You will see, though on a year-on-year basis, book size growth in personal loans is still 72%, it is not small, right?

However, yeah, on a sequential basis, the disbursement is flattish. You will see this growing in Q3 as well as Q4 again.

Abhishek Murarka

Where should we reach now? As in let's say Q3 would be reasonable growth or what is the run rate now?

Say in October so far or in the last month? Just to get a sense of where we can get to.

In October,

Sudipta Roy

I don't have the number handy.

Sachinn Joshi

₹1,400, ₹1,500 is the monthly run rate.

Sudipta Roy

See, monthly ₹1,500 crores is the monthly run rate now. We intend to take it to an interim to about ₹1,700 crores, ₹1,700 to ₹1,800 crores, before we do one round of calibration once again before we See, this is a step function jump.

We will grow, we will calibrate, we will grow, right? Because this is a business on which, periodic calibration is as important as growth.

Abhishek Murarka

No, that is perfect. That gives an understanding of where we are headed, and thanks for this clear explanation.

The other question is in gold loans, very particularly, are you seeing more GS2 formation? As in more people are delaying payments and is the roll back slowing down, or is it still BAU?

How are things going on there?

Sudipta Roy

I'll ask Raju to take this call.

Raju Dodti

I will snatch the word from your mouth. It is BAU at the moment.

At this point in time, almost 15 months into the business, we have not had any episode of loss so far. The actual way to monitor this is in the form of auctions which we hold.

In last one year, we have not had more than three episodes of auction, and the recovery is in excess of 140% of the amount that is due. As we speak,

Abhishek Murarka

Sir, I'm not worried Sorry, sorry to interject, but I'm not worried about the loss. I'm more interested in what is the customer doing now.

Are they say coming back to pay a little later than earlier, which is why I'm more interested in the GS2 component.

Raju Dodti

No, we are not seeing that trend. In fact, we follow three-pronged approach.

One is the SMS/WhatsApp message, followed by the call, and the actual visits. We have seen a good amount of attraction of regularization of account once these three nudges happen.

Abhishek Murarka

Okay. Just finally to Sachinn, last quarter we were expecting that on a full year basis the cost of funds would be 4, 5 bips higher.

Now, you've managed to rebase, there is further, possibility of raising CP. On a full year basis, should you actually end a little lower or flattish in terms of cost of funds?

Sachinn Joshi

I would not to, mention where we would be. All I can say is two quarters left, two repo rate increases expected.

Now it will all depend on whether it happens, doesn't happen. Number two, what is going to be our growth rate?

Number three, yes, the only possibility vis-a-vis what we were earlier, we never expected to go below seven. Since we have gone below seven, we stand a better chance compared to where we were earlier.

Abhishek Murarka

Got it. Got it.

Thanks so much. Thanks for answering those questions, and all the best going forward.

Thanks.

Sachinn Joshi

Thanks, Abhishek.

Operator

Thank you. We take the next question from the line of Nischint Chawathe from Kotak Institutional Equities.

Please go ahead.

Nischint Chawathe

Hi. Thanks for taking my question.

Just continuing on gold loans, the slight delinquency or the rise, which I would agree it's probably would be BAU, is this kind of seen in bullet loans or is this sort of seen in the EMI loans?

Raju Dodti

We have actually bullet loan as the main product and the monthly schemes got rolled out just 3 to 4 months ago. What we have seen this only in the bullet loan, because the RBI new norms which came effect became effective on 1 of April requires us to reckon the interest, even if it is not paid.

Only in that product this has been observed, and the regularization happens. Right.

Nischint Chawathe

Sorry, you just broke up. You said recognize interest or collect interest?

Sorry, you just broke up when you said.

Raju Dodti

As per the new RBI norms, whether the interest has been paid or not, you have to reckon it for the purpose of calculation of LTV. That norm came into effect on 1 of April.

This has happened for the loan book which is booked after 1 April.

Nischint Chawathe

That portfolio is not really mature.

Raju Dodti

That is not mature, yes.

Nischint Chawathe

It's

Sudipta Roy

a very nascent portfolio, Nischint. Got it.

Got it.

Nischint Chawathe

Got it. The other question actually is on on margins, and you've done a wonderful job in terms of getting your cost of funding down.

Now given the fact that we are proactively cutting risk across cohorts of risk, especially in in rural India, what implication can it have on margins, given the fact that some of these have been high-yield portfolios?

Sudipta Roy

See, Nischint, one of the things is that we are doing risk-calibrated disbursement, but I am not saying that my disbursements will go down. Whatever I disburse, I will disburse at current rates, right?

I will obviously try to maintain my yields as far as possible. In fact, all our entire teams are tasked with the task of taking the yields up as part of due normal operating procedures of business.

I really do not see a reason why our yields would fall in any way. So,

Nischint Chawathe

No, no, like for example, M

Sachinn Joshi

Yeah. Let me complete maybe after that.

Nischint, if you we had when we were implementing two-wheeler, for example, the Cyclops underwriting, at that point of time, our assumption was that we will, since we are moving more towards prime, we will actually end up reducing the overall rates, okay? The tool has come has matured to a level where we are able to clearly segment the customer, and the risk-based pricing is absolutely being working on the full portfolio.

Whatever customer comes in, depending on the type of risk, the yields are accordingly adjusted. The real the yield is appropriately allocated for that particular risk.

This has actually helped us in not just bring bringing the overall yields up from where they were, because we actually started off with about 75 to 100 basis points lower interest being charged when we actually migrated to Cyclops, and out of that almost 70, 75 bips has already been recovered. Now we are like Sudipta said, we are almost 90% prime,

Raju Dodti

92% prime.

Sachinn Joshi

92% prime. The balance portion of 8% is which actually helps us in terms of playing around to figure out whether we can go a notch or two below, take slightly higher risk, but still within the overall guardrails and charge more.

That has led to the increase in the yields on the two-wheeler. The same thing will play out when we fully migrate for PL, for farm, SME is already we've started working.

The earlier thought process that moving towards prime will be a big hit to the overall yields is actually not really the case. Similarly, microfinance we moved to risk-based pricing, and the customers who have been with us for third, fourth cycle, naturally they have benefited, but at the same time the new customer base gets whatever has to be charged based on the risk that prevails.

Actually the, depending on the riskiness of the customer, we decide on what pricing should be adopted, and that will hold true going forward across all businesses and segments. Sure,

Nischint Chawathe

I appreciate that your risk-adjusted pricing sort of gets optimized with the with the technology tools. The point I'm trying to make is that your yield plus fees today is around 16.3% on a reported basis.

Probably your yield on the microfinance business would let's say be higher than this. If that part of the segment comes down, then probably that has some impact on the margins.

I think that's what I was coming to.

Sachinn Joshi

Okay. You're talking about the yields going down because of the overall change in mix, right?

Nischint Chawathe

That's right,

Sachinn Joshi

that's right, that's right. The change in mix that would come true if the highest yielding, which happened actually last two years when the microfinance book we had slowed down on growth, we actually grew only by 5% when the whole markets degrew.

That was the time when our yields had come under pressure, but that was also because the higher yielding products like micro-LAP, which is growing, personal loan, which is growing, as well as gold loans and SME, these are the four businesses which are growth businesses for us, and as we transition, the biggest challenge comes if I continue to grow my mortgages, the existing mortgage book, which is the lowest yielding, if I keep accelerating that growth, then I have a challenge. Over there also we have introduced the economical housing product, which actually gives me much higher yields compared to the normal HL LAP book which we have currently.

Yes, we have to ensure that as we start growing the book and move towards a 20% CAGR growth up till 20 2031, the degrowth that will happen in microfinance will be not because we are actually slowing down, but on account of other businesses picking up. Automatically, we have already come down by a couple of percentage point from where we were earlier, and you've seen that we have been able to maintain and manage this 10% to 10.5% percent kind of range in terms of NIM plus fee.

I'm sure that we also have a few other fee generating businesses that we have been talking around, the payments platform being set up, the cross-sell coming into play. Over a five-year period, it's not that we will not do any change to the way we do business or the new things that we will be doing.

All those will keep adding, some of the things may go off, but some other things will come up and as per plan we will keep working on that over the five-year period.

Nischint Chawathe

Got it. Thank you very much for answering the questions patiently.

Thank you.

Sachinn Joshi

Thank you.

Raju Dodti

Thanks.

Operator

Thank you. We take the next question from the line of Vikram Subramanian from Marshall Wace.

Please go ahead.

Vikram Subramanian

Hello. Hi, thanks for taking my question, and thanks for all the outlook you have given.

Glad to see that we are on path to the Lakshya goals. A couple of questions.

Firstly on the cost of funds, I think in one of the earlier answers or discussion, you had mentioned that a portion of non-PSL bank borrowings is usually in the form of a line of credit like WCDL. Generally, at what proportion of borrowing have you been maintaining this line of credit?

Meaning, what mix? What is the usual mix for this?

What would have been the rate at which we would have been able to raise this, and what was the lower cost borrowing we were able to raise? Just some data on that.

Sachinn Joshi

Vikram, maybe we can do this on a one-on-one basis, because it's too granular. We can always get the data for you.

The total bank borrowings which I am referring to is the 28% bank loan non-PSL. Part of this will be in the form of lines of credit, part of this will be the term loans.

Even the term loans which come up for maturity would be the high-cost borrowings which would have got replaced with low cost. If you want exact break-up of this, we can discuss one-on-one.

Sudipta Roy

Some of the initial headline data is available in slide 38, at least the break-up of how it has moved over quarter

Sachinn Joshi

to quarter. Yeah.

From that, he's asking Sure. That's granular.

Vikram Subramanian

Sure. Got it, sir.

We can take it up. Just another question on the non-interest income in your revenue, that seems to have slowed down a bit this quarter.

Just wanted to check if there are any movements there.

Sachinn Joshi

Yeah. You're talking of fee and other income, right?

Vikram Subramanian

Fee income and other income, yes.

Sachinn Joshi

Yeah. Fee and other income, in quarter one we had mentioned on the call that we had about ₹4,000-odd crores of excess liquidity kept because of the external environment getting worse.

That had led to interest cost actually going up in rupees crores, and also those moneys are part of the liquidity surplus that we kept. This liquidity surplus is invested in various instruments the income of which is captured in the form of other income in fee and other income.

That is about 20, 22 basis points. That was one of the key differences on account of.

Usually, it is about 180 to 185 basis points, that has been the range for us. Major difference that you see in terms of reduction is on account of that.

On a YoY basis, if you look at, there have been the disbursements and processing fee, it depends on which particular business you are actually growing. The gold loan disbursement, we have not yet initiated the insurance on the gold loan disbursements that we make.

Depending on which disbursement you're doing, the CLI income goes up or in percentage terms it may go down.

Vikram Subramanian

Understood. Got it.

That's clear, sir. Thank you.

Thanks for taking my question.

Operator

Thank you. Ladies and gentlemen, we take that as the last question and conclude the question and answer session.

I now hand the conference over to Mr. Sudipta Roy for his closing comments.

Sudipta Roy

We thank you, everyone, for attending our investor call. I trust we have been able to address all your queries.

If you have any further queries, please reach out to our investor relations team, and we will be very happy to answer them. I thank you all for joining us today.

Best wishes from L&T Finance to all of you and your families for the festive season ahead. Thank you so much, and we would like to close the call.

Operator

Thank you. On behalf of L&T Finance Limited, that concludes this conference call.

Thank you for joining us, and you may now disconnect your lines.