Nisha Chandrasekaran
Welcome, everyone, to Wipro's second quarter earnings press conference. For those of us who are joining virtually, good morning, good afternoon, good evening.
My name is Nisha Chandrasekaran, and I will be your moderator for today. Joining me on stage is our Chief Financial Officer, Aparna Iyer, our Chief Executive Officer and Managing Director, Srini Pallia, and our Chief Human Resources Officer, Saurabh Govil.
We will begin with opening remarks from our CEO, followed by the financial review from our CFO. Post that, we'll open the floor for your questions.
With that, let me hand over to our CEO and Managing Director, Srini Pallia.
Srini Pallia
Thanks, Nisha. Good evening, everyone.
Thank you for joining us today. In this quarter, demand environment has remained largely unchanged.
Our clients remain focused on efficiency and productivity while increasingly looking to accelerate AI adoption and drive long-term value. In fact, this balance between efficiency and growth is shaping demand across industries for us.
Let me begin with what we see in our priority sectors. In BFSI, we continue to see strong momentum.
Clients are focused on cost optimization, legacy modernization, and of course, scaling agentic AI across their enterprise. Digital native and new-age firms are driving demand in our technology sector.
Investments in custom silicon, design-to-manufacture, and physical AI are creating opportunities across the engineering value chain. In fact, we also see growth emerging across AI model ecosystems from model training, evaluation to execution.
In E&MR, which is our energy and manufacturing and resources sector, we are seeing some good wins in previous quarters, and in fact, those deals are ramping up. This sector for us continues to gain traction across markets, and I would specifically like to call out BPS and engineering.
In consumer sector, we are seeing good traction in CPG, travel, and transportation. Our recent new wins and revenue from Olam deal have also supported our performance in this sector.
However, healthcare in US continues to be affected by policy changes. At the same time, cost pressures across payers and providers are creating new outsourcing opportunities for us.
This, along with our differentiated platform-based offerings and rising regulatory requirements, they are shaping our pipeline. Now moving to our financial performance for the quarter.
In quarter two, our IT services revenue stood at $2.61 billion, flat sequentially, and up 0.6% year-on-year in constant currency. Our operating margin for the quarter was 16.5%, an improvement of 0.5% compared to last quarter.
Within our markets, three of our four SMUs reported sequential growth. Americas 1 declined sequentially due to client-specific issues and softness in healthcare.
Americas 2 grew sequentially driven by E&MR with encouraging momentum in BFSI. Europe grew sequentially and year-on-year, delivering broad-based growth led by three sectors: BFSI, consumer, and E&MR.
Our APMEA SMU maintained strong traction, growing sequentially and year-on-year. Growth here was fueled by consumer, tech, and comms.
Coming to deal wins and pipeline, this quarter, we closed $2.6 billion in total contract value and signed nine large deals. In fact, our bookings reflect a healthy mix of new business and expansion of existing engagements, which is very good news.
Here is an example of a consulting-led, AI-powered transformation deal I wanted to talk to you about. A global financial institution engaged Wipro to accelerate its transformation through an AI-enabled operating model.
Through this engagement, we will modernize software development, drive greater efficiency across the change lifecycle, and scale AI-powered ways of working. For the clients, this results in faster execution, broader AI adoption, and an agile operating model.
This win, among others, including a large deal in energy last quarter, reflects growing impact of our consulting-led strategy in originating larger opportunities for us. I want to call this out.
Beyond large enterprises, we see strong traction in deal wins and pipeline in the mid-market segment. These organizations understand that AI can be a force multiplier in scaling capabilities and redefining their competitive landscape.
Let me give you an example. A global mid-market consumer products company selected us to accelerate their technology transformation.
We are helping this by establishing an AI capability center in India. Through this engagement, we will scale engineering and technology operations to support their entire ERP modernization, cloud-native platforms, and build AI capabilities for them.
This outcome will also drive innovation, improve their engineering productivity, and strengthen their global delivery model. In fact, we are beginning to see tangible returns from our strategic investments made in recent quarters.
One, Mindsprint. It has strengthened our position in food and agriculture and open new market opportunities for us.
Two, Harman DTS. It has boosted our engineering capabilities, helping us win new logos and deepen existing client engagement.
We will continue to make these investments even when they create near-term margin headwinds for us. They enhance our strategic position, expand addressable markets, and build a stronger foundation for future growth.
If you recollect, in April, we launched our AI native unit to help clients transition from traditional delivery models to an AI native enterprise. We are making rapid progress here.
Today, with over 2,000 engineers, including FDEs, we are seeing growing success in outcome-based deals and driving nonlinear growth. This investment has already delivered results for us.
Let me share a few examples. One, an SLM deployment for a major US retail bank.
Two, implementation of an AI-powered digital plant for one of the largest petrochemical companies in the Middle East. Three, an enrollment and billing SLM deployment for a leading US healthcare payer.
We have also built industry-specific SLMs for wealth management, insurance, aviation, and asset-intensive industries, and we are seeing good traction around that. Combined with our AI agents and our orchestration platform, these capabilities enable us to transform virtually any business workflow into an AI native workflow, thereby helping our clients unlock new levels of productivity, speed, and more importantly, business value.
Based on growing traction, we have also accelerated investments in AI services and solutions across emerging AI growth themes: AI data centers, AI foundry services, physical AI, AI devices, and design-to-manufacturing. These services and solutions position us well across the full AI value chain and help us capture opportunities that extend beyond traditional technology spend.
With that, let me share our guidance for the next quarter. For us, Q3 will remain impacted by seasonal furloughs.
We are guiding for a sequential IT services revenue growth of -1.5% to +0.5% in constant currency. Despite a challenging macro environment, our business remains resilient.
We are very encouraged by emerging opportunities across all our markets. In fact, AI will expand new growth avenues, accelerate demand for higher value transformation.
Signs of this are already evident in the momentum we are seeing across our new AI services. With that, I will now invite Aparna to share details on our financials.
Thank you very much.
Aparna Iyer
Thank you, Srini. Good evening, ladies and gentlemen, and thank you for joining us.
Let me share an update of the financial performance for the quarter ended 30th September 2026, and after that, we will open it up for Q&A. Our IT services revenue for Q2 grew 0.6% on a year-on-year basis in constant currency.
Revenue was flat sequentially in constant currency terms and was closer to the upper end of the guidance that we had given last quarter. Our operating margins for the quarter was 16.5%, an expansion of 50 basis points sequentially.
Operational improvements, rupee depreciation, offset by continuing investments in our business, have been the underlying factors this quarter. We will work towards improving our margins even as we create headspace for growth.
Moving on to the SMU performance and the sector performance, all growth numbers that I will share will be in constant currency. Americas 1 declined 2% sequentially and 2.7% on a year-on-year basis.
Americas 2 grew 0.9% sequentially and declined 4.7% on a year-on-year basis. Europe grew 0.6% sequentially and grew 5.1% on a year-on-year basis.
APMEA grew 3.1% sequentially and 13.3% on a year-on-year basis. Moving on to key sectors, BFSI grew 1% sequentially and 1.3% on a year-on-year basis.
Consumer grew 2.6% sequentially and 6% on a year-on-year basis. Technology and communication declined 2.6% sequentially and grew 7% on a year-on-year basis.
Health declined 3.8% sequentially and 6.5% year-on-year. E&MR grew 1.1% sequentially and declined 6% on a year-on-year basis.
Let me share with you certain other financial parameters. Our net other income, which primarily includes interest income, declined 68% sequentially due to the reduction in investment portfolio after completion of our buyback in June 2026.
As a result of the lower income, our net income was at ₹32 billion for the quarter. It declined 4.7% sequentially.
What is a critical metric this quarter, given that we completed the buyback, is the EPS, which grew 0.9% sequentially and 4.2% on a year-on-year basis. While striving to deliver profitable growth, we remain equally relentless in driving cash flow conversion.
Q2 is yet another quarter of robust performance. Our operating cash flows stood at 166% of net income.
With this, our gross cash now stands at $4.6 billion as of 30th September '26. Our effective tax rate was at 23.9% for Q2 versus 23.8% in the same quarter last year.
Accounting yield for average investments held in India was at 7.1%. In terms of the guidance, I want to reiterate what Srini stated.
Our guidance for quarter three will be in the range of $2.571 billion to $2.625 billion. This translates to a sequential guidance of -1.5% to a +0.5% in constant currency terms.
With that, I'll hand it over to you, Nisha.
Nisha Chandrasekaran
Thank you, Aparna. We'll now open the floor for your questions.
For journalists outside of Bangalore who have joined us on Teams, you can send us the questions on the chat. For those who are present here, please raise your hand and we'll give you the microphone.
Request that you limit your questions to two, and we'll come back to you if time permits. Please introduce yourself and then your publication before you ask.
Maybe we can start with Haripriya whose hand is in the air already.
Haripriya Suresh
Hi, Haripriya from Reuters. First question, on the deal wins.
What explains the deal win numbers this quarter? I believe it's the lowest in four years, and I think large deal as well.
Was there a closure that didn't happen during the quarter? One, I want clarity on that.
Two, Americas 1 and 2, when do you expect on a year-on-year basis growth to come back? On the PERM suspension, I know that there was a statement that there was no material impact immediately.
Given that, for maybe retention or for hiring in the US, do you expect costs to go up in the long term and in the short term as well? Do you worry that it might lead to increased insourcing as well?
Srini Pallia
Hi, Haripriya. Hi, Haripriya.
You always get the first question, huh?
Haripriya Suresh
I just put my hand up first. That's all there is.
Srini Pallia
There were two questions that I will answer. One is deal wins and large deals.
Yes, our quarter three was lower this quarter, but having said that, you also had the answer in the question, which is there were a couple of deals that we were supposed to sign. It was awarded to us, but it didn't get signed.
All I can tell you is that Q3, these will flow into quarter three, and we feel very bullish about our quarter three bookings performance.
Haripriya Suresh
Americas as well.
Srini Pallia
I was coming to that, Haripriya. I was just looking at it.
As far as Americas 1 is concerned, like I had made the statement that there was one particular client situation, and second was in healthcare, where it's going through that. Haripriya, we don't guide beyond a quarter and we don't give specific details on that.
If I were to look at both Americas 1 and Americas 2, one is US market is doing very well, and we have very strong pipeline in both these sectors, SMUs. Also, the pipeline is really net new and very much transformational and AI specific.
I will talk to you in the next quarter on this. Haripriya, on PERM, this is not a reaction to what's happening, but a very planned talent strategy over the last four, five years.
We have actually moved our localization at one point of time sub-40 to 80%. It's not that it'll cost or it'll impact our clients or it'll impact supply side, very, very comfortable.
Actually on the PERM side over the last three years, we didn't even file for any PERM. It's had minimal impact for us from a long-term perspective.
Insourcing anyway is happening, which will vary today. GCCs are growing, some things are happening somewhere, I don't think so this would be the reason for what has to happen.
There'll be other reasons for this to happen.
Nisha Chandrasekaran
Next question. Beena, please go ahead.
Yeah. If you could also tell us what kind of fresher additions did you have this quarter?
There were some reports about you not onboarding already given offer letters. If you could just give us some idea on that.
Does the 10,000 target for freshers continue and remain?
Saurabh Govil
Sorry, go ahead. Beena, your second question, please, else I'll
stop. I also had questions for Srini.
Srini,
Srini Pallia
I was worried why you're not asking me a question. Go ahead.
You've been saying that clients have been pushing deals, but overall, what is the reason that's happening? Your growth seems to be a little different from your peers.
What is the reason that Wipro has been sort of subdued as compared to the peers, the larger peers? In terms of your AI revenues, you've not been declaring.
I think most of your peers have been talking about it. If you could also give us a reason for that, why is that not happening?
Did you also see more inorganic growth this quarter, and did that help your revenue growth?
Srini Pallia
Sure. I'll take the first two, and maybe the third one Aparna can take, and Saurabh, you got to wait.
On the growth side, right? Yes, our growth has been for this particular quarter flat, but if you look at sequentially, and if you look at year-on-year, it was 0.6%.
As far as the guidance for quarter three is concerned, we typically have a quarter three furloughs, right? I'm sure everybody has it, but for us, traditionally, quarter three furloughs has been a big impact.
Having said that, the pipeline that we have and the deal momentum that we have, I'm very confident where we are going to be, but I can't give you the details, I'll just leave it there. As far as AI revenue is concerned, that's a very good question.
If you look at our Wipro Intelligence stack, right, which is part of our consulting-led, AI-powered strategy, where we have build AI, run AI, and reimagine AI, every opportunity in terms of build, every opportunity that we get run and operate, we actually embed AI into that. When it comes to reimagine AI, there we have this whole AI consulting advisory services, we have all the new AI solutions and services that part of it, and also our AI native platform.
Those are the reimagine AI services. Internally, we track the numbers.
Externally, we have not given it out at this point in time. We just want to make sure that what happened with the digital in the past, we don't want to repeat it.
I've been more focused on transforming our clients, leveraging AI and helping them in their vision to be AI native. I think that's the focus that we'll have.
As far as inorganic is concerned, maybe, Aparna, you want to talk about?
Aparna Iyer
There is no component of inorganic revenue, like we had mentioned last time when we did close the Mindsprint deal. That was actually a deal wherein we actually won a business with Olam.
It's committed revenues that we have. We had an additional one month of that particular deal flowing through, but I wouldn't characterize it as inorganic.
Saurabh Govil
The last question among many questions was on freshers. I had called out earlier that in the beginning of the fiscal we have a healthy bench of freshers and we will look at the demand side and look at it.
In the first half, we have onboarded about 1,000-odd freshers so far. We will be onboarding more freshers in H2, more towards Q4 than Q3.
Q3, as is a short quarter kind of. We had onboarded about 7,500 freshers last fiscal.
Our intent is to keep that as the number if we want to onboard every year. We'll see because we had not onboarded in the first half.
We'll see how it goes, but our plans are very much given the volume uptick and the demand environment to hire H2 onwards.
Uma Kannan
Hi.
Nisha Chandrasekaran
Sorry, Uma, go ahead, and then Reshab, we'll come to you.
Uma Kannan
Hi, I'm Uma Kannan from Deccan Herald. Talking about fresher hiring, I just have a question.
Are you planning further optimization or net reduction, given muted or demand?
Nisha Chandrasekaran
Uma, can you hold the mic a little close? I
Saurabh Govil
can't hear you. Bring it closer,
Uma Kannan
yeah.
Saurabh Govil
Can you repeat your question, please?
Uma Kannan
Can you hear me now? Yeah.
Talking about freshers, I want to know headcount has been reduced sequentially over 1,000, 6,700. Are you planning further optimization or net reduction, given muted growth outlook?
Saurabh Govil
Headcount in our business has to be looked in the total people supply chain. There is demand, there is supply, there is attrition, there is utilization.
You have to put all these four pillars together to look at this thing. We have driven some productivity in the quarter, but we continue to hire depending on the demand environment, and as Srini said, we're looking at a healthy pipeline and going forward, we will continue to hire globally.
There are certain skills which you want to hire. We're going back to the campuses now in H2 to hire.
This will keep going up and down, but very focused right now on driving productivity and making sure that supply is not a constraint as you move forward. Another opportunity which we have is we have headspace on utilization.
If you see our utilization has been flattish, and we believe that we can improve utilization. That also means that we can use existing people more than hires, it'll impact headcount.
Attrition has been flattish, if you look at it. Attrition has not changed much.
Attrition has been flattish. That's a more environment today in which we are.
Uma Kannan
Okay. Also, will you be looking at more FDEs, just pointed out about FDEs?
Saurabh Govil
I can speak or Srini, you want to speak?
Srini Pallia
Sure. We have FDEs within our AI native unit.
Yes, I was waiting because you got impacted. We have two types of FDEs: FDEs for our AI native unit where we are building our own platforms, and these are the FDEs who'll be having a strong domain capabilities within that platform and also the technical capabilities that is required.
We are also building FDEs outside of this. We are with all the partners that we have.
We have made certain announcement as well in terms of how we going to scale that up. That's an important part of our strategy and we are seeing a very good traction with our clients.
Uma Kannan
Srini, one more question. See, you spoke about AI investments.
How are AI investments impacting revenue realization? Are clients demanding AI-led productivity pass-throughs and pricing pressure?
Srini Pallia
When it comes to AI, there are multiple ways we engage with our clients, right? Sometimes we engage on a T&M model, sometimes we engage them on a pod model, sometimes we engage them in a outcome-based model.
The AI productivity, AI cost benefits varies from the way you engage with the client or the way the client would like to engage with you. From our perspective, we have our own delivery platforms, Wings, Vega, and whole agentic aspect of that.
We actually take that to our clients, and that's one way of monetizing our platforms. Second one is, obviously, if it's a software development lifecycle, it compresses the development lifecycle.
If it's a run and operate, you can make it a lot more agentic. It varies from type of engagement and the way you engage the way the economic models work for the client.
Nisha Chandrasekaran
Thank you. Reshab, please go
Reshab Shaw
ahead. Hi, everybody.
Reshab here from Moneycontrol. Srini, two questions for you.
Deal wins have been at a 19-quarter low, and,
Srini Pallia
Reshab, can you say, I missed what you said.
Reshab Shaw
Deal wins.
Srini Pallia
Keep it
Reshab Shaw
closer to you. Can you hear me, Srini?
Srini Pallia
I can hear you.
Reshab Shaw
Yeah. Deal wins have been at a 19-quarter low.
We are seeing a strange paradox where you have stabilized from negative growth. Have you acclimatized to this revenue growth, and is it stabilizing now?
Second question is on AI deflation, where you and your peers have mentioned that there's at least about 30% of deflation. Then in physical AI, silicon, as you mentioned today, is it better compared to the traditional AI deflation?
Srini Pallia
Sure. Going back to deal wins, I did answer that, but I just want to answer it again.
Yes, this quarter, our overall bookings have been lower and your data point is right. Having said that, we had few deals that actually slipped to this quarter and they're getting signed, which will actually show the bookings in our quarter three, like I said, it'll be robust.
There's nothing to be really worried about. Sometimes it does happen because the clients could not get the paperwork done on time.
As far as the AI deflation is concerned, the way I see it is that for us or for the industry in general, the software development lifecycle gets compressed. If you look at the software development lifecycle, there are three parts, right: the whole business requirements, use cases, and so on so forth; second one is coding and testing; and third one is deployment and production.
Typically, we used to have a lot of big teams doing coding and testing. That's going away because that is getting compressed because of AI tools.
Now it's becoming human plus AI kind of a combination. Having said that, the clients are now able to do more projects with less money, but also please remember that some of the costs will also get transferred as tokens because they're using AI tools.
That's how the world is shaping up. Now, I never mentioned 30% deflation, I'm not going to respond to that particular number.
Having said that, in the context of run and operate, if you look at it, the more AI and agentic AI you bring in, the productivity comes up, thereby the overall cost benefit the client gets, and that's how we work through. We take a forward call on what kind of cost benefit and productivity one can get, depending upon the way that their process are structured.
Sometimes we reimagine the process or sometimes we just implement as is. Coming to physical AI, silicon AI, I think we are seeing a shift in terms of both the workforce and the kind of opportunities that we are seeing in the market.
Some of these opportunities never existed before, and those are the new opportunities that are coming in. This is beneficial to not just Wipro, to the IT services industry.
If you look at it, 1.5 years back, people talked about existential threat for IT services company, but today, companies want companies like Wipro, right, to come and actually help them in those whole AI transformation journey and get the value out of AI. With that in the context, physical AI, silicon, and so on so forth, are the new opportunities which are growing rapidly.
For us as a company which has an engineering heritage, I think this comes very naturally to us, and we have very strong capabilities around this.
Reshab Shaw
Okay. One more question if we can squeeze in.
There's an earlier stated policy that you will move away from tail-end customers. On this side, we see that $3, $5, and $10 million customer clientele has increased.
Is it because of an absence of large and mega deals?
Srini Pallia
Rishabh, before Aparna answers that, our top 5, top 10, top 20 clients have shown sequential growth, right? I think that's one data point I want to talk.
I have a question for you, but let Aparna finish the rest of the answer.
Aparna Iyer
I think you've answered it, Srini. That's what
Srini Pallia
it is. Where did you hike recently?
Reshab Shaw
I did hike in Gorkhaland. Where did you, Srini?
Srini Pallia
Gorkhaland, is it?
Reshab Shaw
Yes.
Srini Pallia
Okay. That's wonderful.
I did it in Delaware Gap. I don't know if you know that place.
It's somewhere in Pennsylvania. Yeah.
That is not as exotic as what you're talking about.
Nisha Chandrasekaran
Ritu, do you want to go next?
Most of the questions have been answered. Since you're not disclosing the contribution from the AI deals, largely, could you give us a sense of how much of a boost to margins it is from these AI deals?
That's the sense we've been getting from TCS, HCLTech, etc., as well, that it's accretive for margins. What are you seeing on that front?
For the rest of the year, I know you don't give a guidance, but in terms of deals and, with the way some of these misses that you've had in the current quarter, will there be a meaningful increase in the second half that we'll get to see?
Srini Pallia
The answer is yes for the last part of your question. Rest to Aparna.
Margins from the AI wins.
Aparna Iyer
Certainly, AI is a very, very effective lever. On all our fixed-price programs, the productivity that we drive comes on the back of AI tools.
We've got our Agentic AI, which has Wings and Vega, which become the fundamental levers that we put for us to gain productivity in fixed-price programs. That's a very important and a significant lever for margin uptick.
That's one of the reasons why our margins is up. I spoke to you about operational improvements.
If you look at our metrics that we give out, utilization has been flattish, offshoring has only slightly improved. A lot of it comes on the back of improvements in fixed-price programs.
Yes, it is a significant lever.
Nisha Chandrasekaran
Can we have the next question? Oh yeah, I think you'll have to pass it here.
Mansee, please go ahead.
Mansee Dave
Good evening, Srini, Aparna, and Saurabh. Mansee Dave from ET NOW, ET NOW Swadesh.
My questions are on margin, deal wins, and future revenue within visibility. Margin improvement limited kyu nazar aa raha hai?
Stronger margin recovery ke raaste mein kya aa raha hai? What is preventing a stronger margin recovery, and what is a sustainable margin range that you'll be targeting going ahead?
Deal wins aur future revenue visibility ke front par, how strong is the conversion of deal wins into revenue, and when should investors expect a meaningful improvement in organic growth? Srini, you did talk about the global giant which has been engaged with Wipro and mid-market segment where you see a strong deal wins and strong traction.
Agar wahan par aap thodi roshni daal paye. Thank you.
Srini Pallia
Namaskar, Mansee. Kaise ho?
Mansee Dave
Mansee.
Srini Pallia
Mansee, sorry.
Mansee Dave
Kaise ho? Badhiya.
You're improving on your Hindi, Srini. Shukriya.
Thank you so much.
Srini Pallia
I missed all the questions. I was trying to answer your question in Hindi, and I got lost with all the questions.
Mansee Dave
Putting you in a testing situation today.
Srini Pallia
I was trying to hard to understand what you're saying, some of the questions.
Mansee Dave
I'll repeat it for you, Srini.
Srini Pallia
Angrezi
Mansee Dave
mein bol do na. Okay.
Why is margin improvement limited, and what is a sustainable margin range that you're targeting? When should investors expect a meaningful improvement in organic growth, and the global giant which is engaged with Wipro, mid-market segment where you see a strong deal win, if you can throw some light on that as well?
Thanks.
Aparna Iyer
I'll take the question on margin improvement. We've improved 50 basis points quarter-on-quarter.
We are almost flattish year-on-year. I think we'd shared with you last quarter that we rolled out our salary increases effective 1st March.
There was an impact of that that played out in Q1. We will now from here on consistently improve margins, and that's going to be the endeavor.
What is going to be a sustainable margin range? For a very long time, we've shared that 17 to 17.5% is a range that we are comfortable with.
Our endeavor would be to get back to that range. Obviously, like I said, we will not shy away from investing for growth, and that's the range that we will try and be in.
We have enough levers for that.
Srini Pallia
As far as the global deal that I talked about, it's a clearly a consulting-led transformational deal. Actually, it's done by Capco for us in one of the financial sectors.
This is something that we want to replicate going forward as well, where we are transforming our clients' entire front end, back end, and the entire business process leveraging AI. In fact, this could be, this entire deal, you could call it as AI deal or you could say only those pieces of AI where you deliver.
It's a tricky part, but I'll leave it there. As far as the mid-sized segments are concerned, I think that particular client has an aspiration now to actually compete in the global with the global players.
With AI, they wanted to take the advantage. That's why they came to us.
They also want us to create an AI delivery center out here in India and leverage that to actually get to other markets, including Europe and Asia Pacific. For us, again, it's a very specifically AI-led, but business transformation deal, which will actually enhance their capability go-to-market in countries they're not present today.
Nisha Chandrasekaran
Sorry. We'll come back to you, Ritu.
We will take a question from Poulomi. Yeah.
Poulomi Chatterjee
Poulomi from Financial Express. I'm curious.
Can you give some color on the degree of competition that you're seeing for deals? Has it increased?
Is it stable? It was quite competitive in the last quarter as well.
With regards to greater focus on the mid-market, what are the margins that you're seeing for these new deals that are being signed in that segment specially? Also one last.
The client-specific issues from Americas 1, do you expect them to be one-off?
Aparna Iyer
In terms of the degree of competition, we've been calling out that over the last few quarters, the intensity has been higher. That is because revenue growth is premium, and therefore, you will have a certain amount of intensity.
That's also in the nature of deals that dominate the pipeline: a lot of vendor consolidation, cost takeout deals. That's the manner of the deals, right?
I wouldn't say that in this quarter there competition intensity has increased. It's broadly remained the same.
We've been in this phase now for the last few quarters. In terms of margins in mid-market deals, these are very, very comparable to the margins that we would make on other.
It is fairly significantly large. It's just that they're not in the top 100, right?
They're still very, very large and the margins are very comparable. To your last point, what was it on?
Sorry.
Poulomi Chatterjee
Americas 1, the you mentioned
Aparna Iyer
The client-specific issues will be broadly behind us. I think in quarter three, we've also factored some amount of softness that's going to play out in the healthcare sector that Srini spoke of owing to lower membership enrollments, which is all part of our guidance.
I think once that is done, a large part of it will be behind. That's what I wanted to share.
Poulomi Chatterjee
Thank you.
Nisha Chandrasekaran
Can we have the next question? Pooja, go ahead.
Pooja Patil
Good evening. I'm Pooja from BW Businessworld.
You have spoken about the Mindsprint acquisition and the contribution from the Olam deal. What has been the early impact of these inorganic investments on revenue growth and operating margins, and should we expect more such acquisitions or strategic stakes in future?
Aparna Iyer
Mindsprint acquisition is actually a large deal, and as a part of the large deal, we have also been able to get the kind of capability we have through Mindsprint. Srini covered in his speech, the early signs are very encouraging in terms of the capability they bring.
They open us a completely new industry vertical, and we are very excited about the prospects that they bring around the supply chain capabilities as well. They also have an excellent platform around trading, and all of this adds tremendous depth to the service offerings that we would like to take to clients globally, right?
From a revenue growth and a margin standpoint, we've not called out that separately for quarter two. We had made certain disclosures in Q1, and even at the point when we had acquired them, and you can just make your assumptions around that.
They've both, in fact, Connected Services and Mindsprint, are off to a very good start, and we're very, very encouraged by their performance.
Pooja Patil
Also, are there more inorganic bets coming? Can we expect any?
Srini Pallia
As far as we are concerned, we are always looking for both organic and inorganic growth. What's important is how does any inorganic opportunities that come our way fits into our overall strategy.
Our strategy is very clearly consulting-led and AI-powered, and especially in the context of reimagine AI. The two examples that Aparna talked about, Connected Services and design-to-manufacturing, comes from Harman DTS acquisition, and farm-to-fork entire supply chain capabilities comes through Mindsprint.
We're very happy about that. If we come across that, we are definitely constantly on the lookout in terms of wherever it makes sense to us.
Pooja Patil
Thank you.
Nisha Chandrasekaran
Shilpa, please go ahead.
Shilpa Phadnis
Hi. It's Shilpa from The Times of India.
Coming to the
Srini Pallia
PERM, you see any
Shilpa Phadnis
impact because there would be higher subcon expenses going forward. Secondly, a lot of management leaders are undermining the larger impact because of this.
You'll see a lot of attrition in the US market, and companies switching over to those firms who are willing to sponsor green cards. There is a larger talent problem because if you just look at the data, nearly 1 million people are waiting for green cards, and employee-based immigration is larger chunk of that.
I just wanted to hear your thoughts on how you're seeing the talent play out in the near term because this could trigger a lot of attrition in your client markets. Secondly, of the 6,000-odd employees, the headcount that has declined, is it largely a part of your integration exercise?
How much it is of it is involuntary action?
Srini Pallia
Yeah. Shilpa, I explained it earlier and I'll speak from our Wipro context here.
In US, for the last six years, very focused we have been on their talent strategy. Our belief had been that long-term, we need to build very local capabilities.
Over the last six years, we have been able to increase our localization from nearly 40-odd to an 80-odd percentage. To the extent that over the last three to four years, there have been zero to minimal PERM from our side.
If you ask me, the challenges which you're calling out, maybe because we had thought about it earlier, we didn't know about this, but we had in a very planned fashion, we don't see those challenges impacting us, including impacting in the supply side of the business. That's on the PERM side.
We have done a full circle around this, and we see we are very confident in managing this situation. Second issue on the headcount, So, as I said, you have to look at the entire people supply chain.
There is demand, there is supply, there is hiring happening, there is attrition happening, there is utilization. We look at all the pillars and in terms of how we are looking at it.
We have seen a higher demand, you have better volume growth. We are seeing attrition being flat.
We are seeing utilization which can go up. We are also looking at productivity coming in from some of the project Srini spoke about.
It's a combination of that plus we, as I said, in the first half of the year, because we had an healthy bench, we have not gone to campuses. Hardly what, 1,000-odd people we onboarded.
All these factors look at this, looking at the headcount number. Your specific question, voluntary, involuntary, is we do it.
Our voluntary attrition has been flattish, as you see in the data sheet. It's a ongoing process.
We have a bench policy, people leave. It's nothing which is unusual which we are doing.
It's normal BAU for us, which happens every quarter. The people exit for known reasons.
I think that's how we'll approach it.
Nisha Chandrasekaran
We have time only for one last question, I'll just take something from online. If you could share highlight on BFSI vertical, if are you facing any challenges or what do you anticipate any challenges on the BFSI sector?
This is from Business Standard.
Aparna Iyer
I think BFSI has done very well. It has grown both sequentially and on a year-on-year basis.
Particularly, banking has had a very strong quarter. It has grown sequentially 4%, and if you really look at Capco, Capco has also grown sequentially 4%.
They've also grown on a year-on-year basis. Overall, we feel very encouraged about the momentum in BFSI.
Srini, if you would like to add?
Srini Pallia
Sure. I think BFSI is a segment across the three markets that we have, Americas, Europe, and Asia Pacific, the pipeline is very strong and a lot of conversations continue to happen on AI adoption and deployment and also innovating AI into some of their own processes, for example, payments and so on so forth.
Also, the clients in this segment continue to focus on cost optimization and vendor consolidation. Overall, it's been a good sector for us in terms of pipeline, and also, you saw the growth numbers.
Nisha Chandrasekaran
Thank you. We will have to conclude our Q2 FY27 earnings press conference.
For all follow-up questions, please reach out to the external communications team, and we'll be happy to help you. Thank you, and we'll see you next quarter.
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