OKWEB, Inc.
NNSEJP:380819.00
JPY
-1.00
(-5.00%)
ISIN
JP3174250005
Return %
Stock
S&P 500
1Y
-64.81
14.20
3Y
-59.57
81.12
5Y
-95.77
68.34
Capital Structure
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in mil. unless spec.Company Description
- Full Time Employees
- 18
- Sector
- Technology services
- Industry
- Internet software/Services
- Address
- Tokyo Japan
- IPO Date
- Jun 20, 2000
- Website
- okwave.co.jp
- Similar Companies
- Business
- OKWAVE, Inc. is a Japan-based information technology company primarily engaged in the operation of online question-and-answer (Q&A) community platforms, enterprise knowledge management software, and digital communication solutions. Founded in July 1999 and headquartered in Tokyo, Japan, the company operates across social knowledge media and enterprise support segments. Its core products and services include OKWAVE, a mutual-help social Q&A platform where consumers exchange inquiries and knowledge across technology, lifestyle, professional, and health categories; OKWAVE Plus, a corporate-sponsored community support solution that connects enterprises with brand users for peer-to-peer customer assistance and customer experience (CX) enhancement; OKBIZ. knowledge base and customer support systems, comprising cloud-based enterprise FAQ creation tools, inquiry routing mechanisms, and internal help desk management software; GRATICA, an online peer-to-peer appreciation and employee recognition software-as-a-service (SaaS) platform designed to improve organizational communication and workplace engagement; and digital security and authentication technologies, including identity verification and blockchain-related consulting services. The company primarily targets individual consumers, corporate contact centers, customer relationship management departments, and enterprise human resource teams across Japan. In recent developments, OKWAVE, Inc. has implemented significant corporate restructuring and operational reforms to reinforce internal controls, improve corporate governance, and refocus resources on its core knowledge-sharing and SaaS businesses. Strategically, the company has expanded partnerships to integrate generative artificial intelligence and large language models into its Q&A infrastructure, facilitating automated answer summarization, advanced semantic search, and streamlined content moderation. Furthermore, the company has broadened the commercial rollout of OKWAVE Plus and upgraded the feature set of its GRATICA engagement platform to address growing demand for hybrid workplace communication tools and digital community management.