- CEO
- Ashish Sharma
- Full Time Employees
- 3,929
- Sector
- Consumer services
- Industry
- Hotels/Resorts/Cruise lines
- Address
- Nairobi Kenya
- IPO Date
- May 13, 1997
- Business
- TPS Eastern Africa PLC is a Kenya-based hospitality and tourism holding company that owns, operates, and manages upscale business hotels, luxury safari lodges, tented safari camps, and beach resorts across East and Central Africa under the Serena Hotels brand name. Founded in 1970 and headquartered in Nairobi, Kenya, the company operates as a subsidiary of the Aga Khan Fund for Economic Development (AKFED) and is listed on the Nairobi Securities Exchange. TPS Eastern Africa PLC organizes its hospitality operations across multiple commercial categories, offering luxury lodging and suite accommodations across city hotels, safari circuits, and coastal properties; food and beverage services through fine dining restaurants, all-day dining venues, cafes, and executive lounges; meeting, incentive, conference, and exhibition (MICE) facilities equipped with modern audio-visual technology and comprehensive banquet catering; wellness, fitness, and aesthetic treatments through its proprietary Maisha Health Clubs and Spas; curated safari expeditions, guided game drives, nature walks, cultural village tours, and eco-tourism programs; and ancillary hospitality solutions including airport transfers, travel concierge services, business centers, and boutique retail outlets. The company's geographic footprint spans Kenya, Tanzania, Uganda, Rwanda, the Democratic Republic of Congo, and Mozambique, serving international leisure travelers, corporate business clients, diplomatic delegations, and regional event organizers. In recent developments, TPS Eastern Africa PLC has advanced a comprehensive operational optimization and asset enhancement program, completing strategic room and infrastructure refurbishments across flagship properties such as the Nairobi Serena Hotel and key safari circuit lodges. The company has accelerated its sustainability and decarbonization initiatives by commissioning large-scale solar photovoltaic microgrids across remote safari properties in Kenya and Tanzania, reducing operational reliance on fossil fuels. Additionally, TPS Eastern Africa PLC has modernized its digital guest engagement infrastructure, rolling out enhanced cloud-based central reservation systems, upgraded mobile guest interfaces, and expanded commercial distribution partnerships with international eco-travel agencies and corporate consortia to capitalize on the sustained rebound in regional business travel and African safari tourism.