- CEO
- Nneka Chinwe Onyeali-Ikpe
- Full Time Employees
- 3,466
- Sector
- Finance
- Industry
- Regional banks
- Address
- Lagos Nigeria
- IPO Date
- Sep 27, 2007
- Business
- Fidelity Bank PLC is a Nigeria-based commercial banking institution that provides a comprehensive range of personal, commercial, corporate, and investment banking products and financial services to individuals, small and medium-sized enterprises (SMEs), corporations, and public sector institutions. The company operates through several core business segments: Retail Banking, SME Banking, Corporate Banking, Commercial Banking, and Treasury and Financial Markets. Its product and service portfolio includes demand, savings, and term deposit accounts, such as the Fidelity Personal Savings Scheme (FPSS), SWEETA savings accounts for children, and specialized Diaspora Banking accounts; personal and consumer credit solutions, comprising salary advance loans, auto loans, personal home loans, and mortgages; commercial and corporate lending facilities, including asset financing, working capital facilities, project finance, structured trade finance, and syndications; transactional and cash management services, featuring point-of-sale (POS) terminal deployment, merchant acquiring, collection and payment aggregation, liquidity management, and escrow services; payment card products, including debit, credit, and prepaid cards powered by Visa, Mastercard, and Verve; international trade and foreign exchange services, such as letters of credit, bills for collection, documentary credits, remittances, and treasury derivative instruments; and digital and electronic banking channels, including the Fidelity Online web and mobile banking platforms, USSD banking solutions, the conversational artificial intelligence virtual assistant Ivy, and Flashkey keyboard-embedded payment solutions. In recent strategic developments, Fidelity Bank PLC expanded its international footprint by completing the 100 percent acquisition of Union Bank UK plc, subsequently rebranded as FidBank UK Limited, to facilitate cross-border banking, trade finance, and treasury services between the United Kingdom and Africa. Furthermore, to comply with the Central Bank of Nigeria's revised recapitalization directives for banks with international authorization, the institution executed a multi-phase capital raising program comprising a combined Public Offer, Rights Issue, and private placement, successfully raising substantial equity to elevate its eligible capital base beyond the 500 billion naira regulatory benchmark. Incorporated in 1987, Fidelity Bank PLC is headquartered in Lagos, Nigeria, and operates an extensive branch and automated teller machine network across Nigeria alongside its international banking operations in the United Kingdom.