- Business
- One97 Communications Limited (Paytm) operates as an Indian multinational technology company focused on digital payments and financial services through its flagship Paytm platform and subsidiaries. Headquartered in Noida, Uttar Pradesh, and founded in 2000 by Vijay Shekhar Sharma, the company provides a comprehensive suite of consumer and merchant solutions including UPI-based peer-to-peer and peer-to-merchant payments; mobile recharges, DTH recharges, Fastag recharges, electricity bills, loan EMIs, metro recharges, and toll payments; online payment gateways via Paytm Payments Gateway; bill payments for utilities, education, and municipal services; money transfers and wallet services; travel bookings for flights, buses, and trains; entertainment ticketing via Paytm Insider; merchant payment devices and QR codes through Paytm for Business and Paytm Payout; financial products encompassing Paytm Money for investments and margin trading, Paytm Insurance brokerage, Paytm Postpaid for buy-now-pay-later credit on UPI, lending facilitation including merchant loans and consumer credit, Paytm Credit Cards issuance; and additional offerings such as Paytm First Games and e-commerce via Paytm Mall. It primarily serves retail consumers, small and medium enterprises, and large merchants in India across payments, financial services, commerce, and cloud segments, with selective international exposure including NRI UPI remittances from 12 countries and past ventures in Canada and Japan. In recent developments, the company infused INR 2,250 crore into subsidiary Paytm Payments Services Limited via rights issue following August 2024 regulatory approval to bolster net worth, acquire offline merchant businesses, and expand merchant credit including EMIs; relaunched Paytm Postpaid 2.0 in September 2025 as UPI-integrated short-term consumption credit up to INR 50,000-60,000 with 0-2% fees; simplified group structure by acquiring 51.22% of Paytm Financial Services Limited from founder Sharma and consolidating stakes in subsidiaries like Admirable Software, Mobiquest Mobile Technologies, Urja Money, and Fincollect; acquired 90% stake in Foster Payment Networks for INR 55.20 crore with remaining shares targeted by December 2025; achieved operational profitability in Q1 and Q2 FY26 with Q2 revenue up 24% year-over-year to INR 2,061 crore; expanded merchant subscriptions to 13.7 million as of September 2025; and advanced AI initiatives for merchant tools like digital assistants and predictive analytics alongside global NRI payment features.