LY Corporation

LY Corporation

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Q4 FY2026 · Earnings Call TranscriptMay 8, 2026

We will now start the FY2025 full year and Q4 financial results briefing of LY Corporation. Thank you very much for joining us today.

We'll be using the presentation material which is shown on our website. In today's session, from LY Corporation, we have Mr.

Takeshi Idezawa, the President and CEO; Mr. Ryosuke Sakaue, Senior Executive Officer and CFO; Mr.

Hiroshi Kataoka, the Domain Lead of Media and Search Domain; and Mr. Makoto Hide, the Domain Lead of Commerce Domain; as well as Mr.

Yuki Ikehata, the Domain Lead of Corporate Business Domain. First, Mr.

Idezawa will explain the FY25 full year and Q4 business results, and then we take questions. We plan to spend about 1 hour for this session.

We are live streaming this session. Now let's get started.

Takeshi Idezawa

Thank you. This is Idezawa of LY Corporation.

Thank you very much for taking the time out of your busy schedule to join us today. FY2025 full year and Q4 financial results briefing, let me give you the overview.

First, this page is the highlights. The revenue and profit increased despite the temporary impact of ASKUL system outage on the consolidated basis.

Excluding ASKUL, both revenue and adjusted EBITDA grew in double-digit percentage. We are accelerating the AI agent rollout to evolve LINE-based experiences and integrate AI into existing services.

Centering around the AI agent rollout, we would grow each business to realize the continuous profit growth and enhance shareholder return. Next fiscal year, we plan to increase the dividend per share to ¥11.

We aim to achieve ROE of 8% or more in FY30. Next page, this is an agenda that I like to follow.

First, consolidated financial results. In fiscal 2025, consolidated revenue grew 6.2% year on year.

Adjusted EBITDA was up 5.5% year on year. The results ended close to the lower range of the initial guidance.

Adjusted EPS was ¥28.7, achieving the guidance. Please turn to the next page.

Next is consolidated performance trend. With the business growth and new consolidation of the subsidiaries, higher revenue and profit was realized, especially the growth rate of revenue exceeded that of previous year.

These are the factors of change in adjusted EBITDA. New consolidation of subsidiaries led to higher COGS and SG&A.

The revenue growth driven by the strategic business and the commerce business reached 5.5% year on year. Excluding ASKUL, double-digit 12.6% year on year profit growth was realized.

Please turn to the next page. Next is the business performance by segment, starting with the media business.

Account ad growth offset the search ad decline. Revenue grew by 0.4% year on year.

Adjusted EBITDA margin was 38.2%, continuously at the high level. Next page.

This is analysis of media business performance. Account ad growth pushed up the ad revenue as a whole.

Now COGS decreased, but generative AI costs and official account and mini app-related cost increased. The profit declined 2.2% year on year.

Next page is account ad. The OA usage by companies and stores is expanding.

Paid account is increasing and pay-as-you-go account is also expanding. As a result, the revenue keeps growing at 15% 15.3% at high level.

Next page. This is about the LINE mini app.

We newly added the mini app tab to LINE from February to strengthen the user traffic. The full-scale launch of the digital content billing feature was launched in April.

The number of the mini app and MAU are expanding steadily year on year. We are working on the monetization measures.

Next is the digital transformation solution to stores. We will launch the restaurant option in June, beauty option in the first half.

As shown on the slide, it's not just to improve the efficiency of the store operation by using the official account, we'd like to promote the customer's repeat usage. In those two domains, we aim to achieve 100,000 stores.

Next is LINE revamp and LYP Premium. The new Home tab, it has started in March.

In addition to the personalized content, by having the gateway to utilize AI, the user dwell time and engagement frequency increased. In LYP Premium, we have been expanding that steadily.

LYP Premium with Netflix started in February, and the number of direct subscribers increased by 28% year on year, excluding the non-paying users. Next page is the commerce business trend.

Due to the ASKUL incident, the profit declined, but there were consolidations of the BEENOS and LINE MAN, and the existing businesses grew and the revenue increased. This is analysis of the commerce business performance.

In addition to the new consolidation, the Yahoo! JAPAN Shopping, travel, ZOZO contributed to the higher revenue.

The adjusted EBITDA declined by 12.8% year on year. Next page.

It's e-commerce transaction value. The reuse and travel grew significantly, and Yahoo!

JAPAN Shopping captured the Hometown Tax demand, and large-scale sales promotion event did well, and the transaction value increased. Next is the major initiatives in commerce.

In Yahoo! JAPAN Shopping, we plan to revise the shopping plan.

We will change from the advertising-based model to sales-based royalty and the monthly system usage fee model to improve profitability. Also, there will be a connection to the LINE Shopping tab and commission on the AI-based transaction to diversify monetization.

As for reuse, with the product improvement and consolidation of BEENOS, there was an increase of 14% year on year. We are also enhancing the AI functions.

We expect double-digit growth next fiscal year. Next is strategic business performance.

Revenue increased by 30.6% year on year, which is higher than the year before. Adjusted EBITDA margin grew to 21.1%, and adjusted EBITDA grew more than ¥40 billion year on year.

This is the analysis of the strategic business. Revenue expanded mainly with PayPay consolidation, and also LINE Bank Taiwan was newly consolidated, and the growth of LINE Pay Taiwan contributed.

There was a cost increase, but with the strong revenue growth, adjusted EBITDA grew by 85% year on year. Next is the overview of the business through the PayPay consolidation.

PayPay made the first earnings results call for the first time yesterday, and please refer to the details to PayPay's results. GMV and the registered users are increasing.

In payments and financial services, we are seeing the growth and adjust consolidated EBITDA is above ¥100 billion level. Lastly, the initiatives for FY2026.

Next page, please. I will walk you through the topics in the order shown here.

Starting with adoption of AI agents in our services. First, let me touch on the current state of generative AI usage in Japan.

The environment surrounding generative AI is changing rapidly, and the wide variety of AI services are growing now. However, usage today remains primarily business-oriented, with only around 60% of users utilizing gen AI on a daily basis.

In other words, there remains substantial room for wider adoption in terms of regular usage by individuals. We believe that by leveraging everyday touchpoints such as LINE and Yahoo!

JAPAN together with their broad range of service assets, we can deliver gen AI to a much wider user base in a more natural and seamless way. Next page, please.

In response to these changes in the environment, we are evolving the user experience for the AI era while also transforming our existing services. For that, we are pursuing two major directions.

The first is the evolution of experiences centered around LINE. LINE serves as a core platform for everyday communication in Japan, and we believe it will continue to play a vital role as a close and trusted touchpoint with users in the AI era as well.

Accordingly, we will develop new service experiences tailored to the AI era built around LINE as a daily-used platform. The second is introducing AI agents to existing services.

Advances in gen AI have the potential to fundamentally reshape the way all services operate, and our services are no exception. We see these changes as an opportunity and will transform our existing services into forms suited for the AI era.

Next page, please. Under this strategy, on April 20th, we announced agent AI, a new service designed to serve as the gateway to AI usage in the AI era.

Agent AI is an AI agent for consumers that can be accessed with just one tap from LINE or Yahoo! JAPAN.

We're also rolling out agent AI for business for enterprises and stores. Through these initiatives, LINE official accounts will evolve into business AI agents that support corporate customer engagement.

Users will be able to seamlessly access a wide range of services, while businesses and stores will be able to reach over 100 million users more efficiently and quickly. We intend to evolve agent AI into a new user touchpoint and business platform for the AI era.

Next page, please. Let me first explain agent AI for consumers.

By simply tapping through the interface without the need to enter complex prompts, agent AI enables users to easily find the products and information they're looking for. We already offer multiple domain-specific agents, and we'll continue expanding into additional areas going forward.

Looking ahead, we will also introduce capabilities that allow these various vertical agents to perform tasks on behalf of users according to their needs. In this way, agent AI will evolve beyond simply providing information into an AI agent that supports users' everyday activities.

Next page, please. Moving on to agent AI for business for enterprises and stores.

Agent AI for business incorporates AI capabilities into mini apps and official accounts to accelerate digital transformation for businesses. In customer service, LINE OA AI mode will handle customer interactions.

It will enable simultaneous responses to multiple customers as well as after-hours support, significantly improving convenience for both users and stores. In operations and analytics, we will offer agent AI biz.

AI will support the whole marketing process for each company, from planning and execution through to analysis. This will allow businesses and stores to improve operational efficiency while focusing more on higher value-added core activities.

In addition, by providing end-to-end support from advanced analytics through execution, it will help sophisticate the marketing activities themselves. Next page, please.

Now let me talk about monetization opportunities around AI. In addition to providing agent AI, we will also build multiple revenue opportunities.

For user billing, we will leverage the LYP Premium platform to expand consumer AI subscription offerings. In advertising, we plan to launch agent-based ads on agent AI during FY2026.

In commerce, we will promote conversion-based monetization through AI-driven purchase support. Monetization opportunity on official accounts will be through the AI mode I mentioned earlier.

We will build new AI-driven monetization models across user touchpoints, business touchpoints, advertising, commerce, to expand our revenue opportunities. Next page.

Next are initiatives for shareholder returns and improved capital efficiency. This slide illustrates our medium-term targets for corporate value enhancement.

For adjusted EBITDA and EPS, we are targeting high single-digit percentage growth or higher. We will also strengthen shareholder returns with a target of achieving ROE of 8% or higher by FY2030.

Next page, please. We have formulated a new three-year capital allocation policy.

By balancing growth investments with shareholder returns, we aim to achieve ROE of 8% or higher by FY2030. Using operating cash flow as our foundation, we will execute capex and shareholder returns while also utilizing financing as needed and allocating capital in a balanced manner toward growth investments.

Next page, please. For shareholder returns, reflecting the earnings growth trend since the business integration, we plan to increase the dividend to ¥11 per share in the new year.

In addition, as we have previously explained, we target a cumulative total payout ratio of 70% or more over a five-year period, and will continue to enhance shareholder returns in line with profit growth. Next, let me explain our earnings outlook.

For FY26, we forecast revenue of ¥2.24 trillion, adjusted EBITDA of ¥585 billion, and adjusted EPS of ¥30. While continuing to drive growth in our strategic businesses, we expect double-digit growth in both revenue and profit on a company-wide basis, supported by growth across our commerce business and account ad advertising, among other factors.

We will also reduce fixed costs and further strengthen our operational efficiency. Lastly, let me briefly summarize today's key points.

First, in FY25, our business foundation expanded steadily, resulting in higher revenue and profit. In FY26, we will fully accelerate our AI agent transformation initiatives.

At the same time, we will pursue both improved profitability and enhanced shareholder returns, with the goal of achieving ROE of 8% or more by FY30. This concludes my presentation on our full year results for FY25 and fourth quarter.

Thank you very much.

Now we'd like to move on to the Q&A session. If you have a question, please use the raise hand function on Zoom.

When your name is called by the MC, please ask your question. Let me repeat.

If you have a question, please use the raise hand function on Zoom. When it is your turn and when your name is called by the MC, please ask your question.

We'd like to kindly ask you to limit your questions to two questions at a time and ask one after another. If you want to ask a question in English, it will be consecutively translated, we'd like to ask for your patience.

The response will be simultaneously translated. We'd like to start the Q&A session.

Operator

First, from Citi Group Securities, we have Yoneshima-san. Please unmute and ask your question.

Keiichi Yoneshima

Thank you. This is Yoneshima from Citi Group.

Oh, I can ask two questions, I understand. I'd like to do so.

The first question is that your plan for this fiscal year EBITDA, ¥565 billion, it's a very strong number. The previous briefing session said that 10% to 15%, ¥550 to ¥575 billion, I think, was the number.

Now it's ¥10 billion plus. This shows a certain direction.

In the past, or 3 months ago compared with a quarter ago, what are the changes? Cost reduction, or strategic business part is it growing, or ASKUL recovery is it better than expected?

Could you explain the reasons? The originally 10% to 15%, or 10% to 15% higher than the previous forecast, could you explain the reason behind that?

That's my first question.

Ryosuke Sakaue

Sakaue would like to respond to your first question. Compared with 3 months ago, it has been increased, and strategic segment the other day, PayPay announced the guidance.

The upper limit is reflected to our number. That's the biggest reason.

The second point is that 3 months ago, ASKUL part and LINE MAN were not very certain, we mentioned. ASKUL and LINE MAN budgets were confirmed, and some upside was added.

Those are the two major changes compared with 3 months ago.

Keiichi Yoneshima

I see. Follow-up question.

As for others, other than the segments, I think that about ¥22 billion, if my calculation is correct. So ¥15 billion for last fiscal year, and there is a positive ¥7 billion.

I had an impression that maybe the fixed cost improvement, that's not the case?

Ryosuke Sakaue

No change from 3 months ago. Some improvements year on year is that, for example, in fiscal 2025, Next Career Support program was what we did, and that was the corporate-wide cost.

The Next Career Support was included in others. As for fiscal 2026, this program is continuing, but the number and also the amount are changing.

That led to the improvements. Those are the major reasons.

Keiichi Yoneshima

Okay. Thank you.

My second question. The other day, agent AI was announced, and now you can use it from LINE, and I'm using that.

About that, the reaction so far, initial reaction, and also during this fiscal year, how much impact of agent AI is on the top line and also cost? With the agent rollout, what would be the impact in terms of the revenue and cost?

What do you think are reflected in the forecast for this fiscal year?

Takeshi Idezawa

Thank you for your questions. As for the number of users after the announcement, yes, we did receive some reaction.

I think that more people are using it. The denominator is big, it's still not showing vividly or clearly.

We'd like to grow this steadily, and also we would like to improve and enrich the services. As for the revenue and cost, concerning cost first, in the SoftBank Group as a whole, especially about the AI, I think that we are able to control the cost.

That is the current situation. About the cost increase, about the agent AI, we do not include the big cost increase.

As for revenue, today, we showed you some directions. This is just the beginning.

We are currently working on the validation. We'd like to grow each one of these.

We cannot really talk about the specific numbers yet.

Keiichi Yoneshima

I see. Thank you.

Just one point of clarification. AI, or OpenAI license, for example, when the revenue increases, is the payment increases?

Or even the revenue doesn't increase, when you use a lot of AI, could the cost increase first? If you can answer that question, I would appreciate it.

Takeshi Idezawa

Sakaue would like to respond. Because of

Ryosuke Sakaue

it has to do with the contract, it's difficult to say. As the usage increases, the cost doesn't increase first.

We will be making the payment from the different perspective. FY25 AI cost is about ¥10 billion.

For '26, it's not going to change that much. That is the current view that we have.

Keiichi Yoneshima

Okay. Thank you very much.

Ryosuke Sakaue

Thank you.

Operator

Next question is from Sato-san from Jefferies Securities. Hi,

Hiroko Sato

yes. This is Sato from Jefferies.

Can you hear me?

Takeshi Idezawa

Yes.

Hiroko Sato

I have two questions. My first question is on your guidance.

Each segment, I thought was pretty much in line with my expectation, but the profit seems to be a little bit bullish. Overall, for each of the segment, for example, for media segment, is that realistic number for e-commerce?

Adjusted EBITDA, is it a little bit aggressive? For the strategic business, I guess the PayPay's contribution are baked in.

When you put together these numbers, what were the assumption and the mentality of the management team when you put this guidance together? Because looking at the overall guidance, I think it's in the median of your range, but can you maybe point out if there are any conservative assumptions that you have baked in?

For media, the search maybe flat, but the search advertising still may be challenging. Can you give me a little more color to your guidance, please?

Ryosuke Sakaue

Yes. I, Sakaue, will respond to that question.

First, on the media business, for revenue, for display ad and search ad, for FY2026, the two businesses in aggregate is expected to be flat. For the first half, this flat expectation may be a little bit challenging.

Also, for the full year, we try to strive to maintain flattish growth over last year, but first half may be a little bit challenging. For account ads, we're looking at 15% growth in line with FY25 growth.

With just the accounting ads, 15% growth will give us additional ¥20 billion. This is a highly profitable business.

In that sense, the media ¥10 billion is we try to achieve that with the account ads as a driver. For the display and the search ad, we want to maintain a flat revenue over last year.

For commerce, ZOZO has disclosed their numbers. You get the OP and EBITDA, so that's like a ¥5 billion profit growth.

For Yahoo! Shopping, for reuse, GMV is expected to grow by double digit, and I think that will be sustainable.

To a certain extent, those are more of a realistic target. For commerce, the moving parts will be the ASKUL business.

Because compared to FY25, we are expecting some recovery for ASKUL business. At this point, it's still uncertain how strong the recovery will be.

For Q4, the ASKUL impact had been negative ¥700 million. Compared to Q3, the negative impact has been mitigated substantially.

We're hoping to go back to the pre-incident level during the course of this year, but there are still some moving parts. For strategic businesses, we use the upper range of the PayPay's guidance, and the LINE Bank, global financial services are growing steadily.

For strategic businesses, I think we have good visibility. That's the overall nuance of the guidance.

Hiroko Sato

The previous question from Yoneshima-san, he talked about agent AI. I think that will be part of the media segment.

It's still hard to say what impact you can expect from the agent AI business. If there are to be upside, is it going to be related to agent AI or I guess it may be included into both media and commerce.

Is the upside going to be from agent AI? I guess the amount will not be that big because it's a fee-based business, right?

Ryosuke Sakaue

Yes. As opportunity, we have a good expectation.

The agent AI ad business is still on a pilot basis. This is something that we have to work on, but we cannot incorporate bullish outlook.

For the LLM cost, for FY25 and FY26, we are expecting a flattish level. For media, the SG&A increase is going to be on the store DX strategies for reinforced promotions.

Hiroko Sato

I see. My second question is if you could give me some insights, on a company-wide basis, if you're going to roll out campaigns for media, for instance, or commerce, and maybe for strategic businesses, are there any big events or promotions that you already have a solid plan for?

If you could give me a rough idea of how much you're going to spend on promotion, I would appreciate such insights. Also, if I may add, the Ministry of Communications cybersecurity, I think investment was like ¥15 billion.

Has this been completed? Those are my questions.

Ryosuke Sakaue

Yes. I will take those questions as well.

For campaigns, for commerce, no change from FY25. Of course, the GMV is increasing, the point expenses would grow in line with GMV growth, but it will not put pressure on our margin.

On the media business, last year, we did the TV commercials with search advertising business, but we're not doing that this year. We do not expect any major incremental cost.

For the security measures, initially, we said ¥10 billion, but now the FY25 was ¥8 billion. We do have some continued costs like license cost for ¥2 to ¥3 billion.

The reduction from last year's ¥8 billion is going to be like ¥5 billion in terms of the security measures required.

Hiroko Sato

Is that cost included in the other adjusted expenses?

Ryosuke Sakaue

Yes. Basically, yes.

The other cost is improving, and that's reflected into the better adjusted EBITDA? Yes.

Like I explained earlier, the cost under Next Career Support is 60% and 70%, and the rest is the reduction of cost related to security. Thank you.

Hiroko Sato

Thank you.

Ryosuke Sakaue

Thank you very much.

Operator

Next, from Mizuho Securities, we have Kishimoto. Please unmute and ask your question.

Akitomo Kishimoto

This is Kishimoto of Mizuho Securities. Thank you very much for this opportunity.

I have two questions. First is about the media business.

In Q4, adjusted EBITDA is improving. Maybe it has to do with the cost structure, but LYP Premium, I think, did very well.

For the full year, the profit was down. If you look at Q4 only, like to know the details.

If you look at the LYP Premium monthly, for example, page 13, there is a great growth. It could have a positive impact.

This search ad and account as were mentioned and other LY Premium surrounding the LY Premium, could you give us some details?

Ryosuke Sakaue

Yes, I like also respond. This is Sakaue speaking.

Account ads is something that will continue. LYP Premium with the higher numbers, the revenue about ¥2.4 billion in Q4, year-on-year growth was realized.

Search ads, as you can see, it was negative. That, in terms of the gross profit, that had the negative impact.

If you look at the year-on-year change in Q4, the SG&A, there have been some changes. A year ago, the personnel cost, and a part of that is gone.

Or, for example, the bonus and so forth is not repeated. This fiscal year, official account and we enhanced the sales promotion.

That was offsetting with each other. LYP Premium, yes, is included.

Yes, that is the case.

Akitomo Kishimoto

Thank you. My second question is about the Yahoo!

JAPAN Shopping, the fee change or the plan change and the potential impact. What kind of negative impact do you expect?

Ryosuke Sakaue

About this, double-digit or more than billion yen contribution to revenue is included in our guidance. I'm sorry, I cannot disclose the specific numbers.

Akitomo Kishimoto

Understood. As of now, from the merchants, what have been the reaction so far?

Ryosuke Sakaue

Hide-san will answer to this point.

Makoto Hide

Yes, I'm in charge of commerce. I'd like to respond.

From the merchants or the stores, the reaction with the change of this fee level, the shopping service from LINE, and the detailed scheduling, and also the purchase via the AI, we are including that in our explanation. Currently, major sellers that are selling a lot, I think, have given us a positive reaction.

As for Yahoo! JAPAN Shopping, currently, we have ad model, and there could be some changes.

For the sellers of the Yahoo! JAPAN Shopping, the commission is not going to grow so much.

For the major sellers, I think that reaction has been very good. We will be charging the monthly fee.

If the small, medium-sized sellers who are not achieving the big sales in the Yahoo! JAPAN Shopping could churn.

The impact on the transaction volume is going to be limited.

Akitomo Kishimoto

Thank you. That's all the questions.

Thank you very much.

Ryosuke Sakaue

Thank you very much.

Operator

Next question is from Harahata-san from Nomura Securities. Please unmute and ask your question.

Ryohei Harahata

Yes. This is Harahata from Nomura.

I have two questions. My first question is on the media business.

We are faced with a Middle East risk. What is the impact on the advertisement market?

How would you assess the impact of the conflict in the Middle East on your ad business?

Yuki Ikehata

Yes, this is Ikehata speaking, I will answer your first question. As you pointed out, due to the conflict in the Middle East, LINE Yahoo!'

s display ad or the search ads and the demand from the client and the client refraining from putting out the ads is not happening. At this point, looking at the current quarter, we have not seen a material impact on our plan.

Ryohei Harahata

I see. My second question is on AI agent and the monetizing opportunity.

You had some slides. How would you score the level of expectations for this offerings?

What is the timeframe of monetizing on these opportunities?

Takeshi Idezawa

Yes, this is Idezawa. I will respond to your question.

We are really working on this initiative. At this point, we are working on all of this simultaneously and try to allocate more investment into areas where we see growth opportunities.

It is difficult to rank them. The users' touchpoints to internet will transform into AI agent, and we believe that this is an inevitable trend.

As we have been communicating, agent AI is something that we'd like to grow so that we can also build the relevant monetizing model. That's our focus for FY2026.

Ryohei Harahata

Thank you very much.

Takeshi Idezawa

Thank you.

Operator

Next is Okasan Securities, Okumura-san. Please unmute.

Yusuke Okumura

Thank you. Okumura from Okasan Securities.

I hope you can hear me. Yes.

Thank you. I have two questions.

First is about the media business, mini app, the store DX billing business, and also the search business. The number of stores and the amount of billing, is this going to be increasing in phases, or if the growth is going to be accelerated?

What could be the triggers that you expect? Also achieving ¥100 billion, close to that level, what are the challenges before achieving that?

Yuki Ikehata

Thank you for your question. Ikehata speaking.

I'd like to answer to your first question. Right now, for the restaurant and also the beauty, the restaurant option and the beauty option, those are the pre-introduction, and we have already started selling those.

Based upon our expectations or compared to that, I think the reaction has been better. We are in line with our plan.

In June and onwards, we will be launching this. As for now, we are just making proposals before doing so.

About the 100,000 stores, this time, at the end of fiscal 2028, we have the major target. That's how we are proceeding with account-related businesses.

The restaurant and beauty, this store DX business against the 280 billion at the end of fiscal 2028, this will be the major portion. We'd like to make the progress in terms of acquiring stores.

As for the account and the mini app, it's not just the store DX, but also the LINE mini app advertising business and also the billing business, which started from last fiscal year. As of now, it's about 10 million GMV per month.

Concerning that, the mini app, to what extent can we increase the number of dynamic apps, and also the number of the users and MAU is growing. To what extent can we grow this?

Those become very important. As of now, I think it's going very well.

That's our understanding. Thank you very much.

Yusuke Okumura

Thank you for your explanation. Second question is a qualitative question.

The execution capability of your initiatives, you talked about various initiatives. In the past, from the investors, the level of the execution and also the speed, there have been some concerns expressed.

From April, mission value was updated, and you'll focus more on speed. In terms of structure or decision-making process, are there any changes or differences from the past?

Anything that you want to focus upon?

Takeshi Idezawa

Thank you. Specific, for example, agent AI, internally, especially we have solicited the different ideas.

With a very small team, smaller than the past, we have started multiple teams so that we can work on the development quickly. That's one specific example.

As you refer to, the mission and value were updated. Internal processes, we try to speed up and eliminate the waste.

Execution as a whole, we as a management team, is very much focused on improving that. That's my answer to your question.

Yusuke Okumura

Thank you very much for your answers.

Takeshi Idezawa

Thank you. Thank you very much.

Operator

Next question is Maeda-san from SMBC Nikko. Please unmute and ask your question.

Eiji Maeda

Yes, this is Maeda from SMBC Nikko. I would like to ask two questions.

My first one is regarding AI agent. In LINE Yahoo!, both of them from outside, how can we assess the success of these initiatives?

Are there any specific KPIs that we should be following? Or do you have any internal KPIs or target that you'd like to share with the external stakeholders so that you can prove that it will lead to future monetization opportunities?

I also want to understand how you're managing the business, including the KPIs.

Takeshi Idezawa

Yes, this is Idezawa, and I will take that question. First, we're in the phase of having the users use these offering.

The number of active users is the important internal KPIs. As for the future disclosures, we will consider what is best for the outside personals to assess the success of our progress.

Eiji Maeda

Yes. My second question is on the store DX.

The restaurant option, you have ¥36,000, and beauty option is ¥17,500. For this pricing strategies, I think you are the front-runner and you have some competitive advantage.

What is the competitive edge? Are you trying to take shares away from the existing players, or are you trying to target new customers who have not used similar offering?

This may be already be a red ocean market, can you elaborate on the competitive landscape?

Yuki Ikehata

Yes, this is Ikehata. I will take that question.

To start with, other players are also offering similar solutions, and there are multiple players in the market. However, what we are offering solutions, for example, we're not just simply offering mobile ordering function, and it's not just the CRM solution, and we're also not just offering the cloud hub or host.

Also, for the official account, we are trying to offer multiple solutions that will help to digitally transform the stores. They would be connected and seamlessly help the stores proceed with DX.

In regards to our value proposition, that is how we try to differentiate. We can also leverage on the existing customers, the official account customers, to offer this solution.

In terms of the customer acquisition, this official account users in the stores and the businesses are the initial target for this solutions. In reality, for our official account business, the restaurant and the beauty domains are very active and high in demand.

The customers appreciate the effectiveness of these solutions. For these existing official account customers, we also want to offer these vertical solutions for restaurants and beauty.

Going back to your question, the existing stores who are using a similar solution, if they are the official account, we will try to replace their existing vendors. For the official account users who are not using these solutions offered by the other players, we will try to acquire them as a new customers for these solutions.

Eiji Maeda

I see. Thank you.

Operator

Next, Kumazawa-san from Daiwa Securities, please unmute and ask your question.

Shingo Kumazawa

Thank you. In the supplementary information on page 21, the media business and search ads, LINE Yahoo!

year on year, I think that looks worse than Q3 and Q4. The major customers trend and so forth, if you can elaborate on that?

Ryosuke Sakaue

Yes. Sakaue would like to respond to that, if I may.

FY25 Q3, Q4, the major clients churn was the major factor. At the same time, as of now, the AI response is shown more.

In March timeframe, about 13% is showing the AI response. By doing so, the users don't need to issue the queries many times.

In the AI dialogue, you can get the answer in the chat format, and the accuracy of the first response is becoming better. Number of the query is being reduced.

As a result of it, the existing search ads, the showing such ads is becoming less. Because of that, Q4, the growth rate was negative.

At the same time, the major trend is that it's not something that we can stop. We need to make the self-disruption.

One of the self-disruption examples, about the search, AI response will be increased, and at the same time, the search ads, the display frequency will be less. Agentic ads, we would like to launch that as soon as possible so that we can offset the decline of the search ads.

That's what we are thinking.

Shingo Kumazawa

Thank you. Anything to add?

Hiroshi Kataoka

Kataoka like to also respond. In Q3 and Q4, there's a major difference between the two.

In Q4, as Sakaue-san explained, the major client, the placement has come to an end. If you look at the unit price of the ad, which has gone up, and the search number has come down.

With the decline in search number, or number of searches, as a market as a whole, the AI usage is increasing. In addition to that, in our company, the number of the searches, even if it's been decreases, we want to increase the usage of AI.

Internally, even if the search usage goes down, we want to increase the AI usage. Eventually, the AI ads business will emerge.

If we don't do this, the usage of the search will be decreased. We are taking this step so that we can expect the growth in the future.

Thank you. Just one more thing related to your answer.

You're seeing the cannibalization. Search and display, the flat might be difficult.

Shingo Kumazawa

Thank you very much for your explanation. Second question is on the page 32, page 32, the capital allocation.

FY25, the part that you are unable to use, it's not going to go for the return to the shareholders, but it's included here. We are hoping that that should be used for the return for the shareholders.

Of course, the payout ratio is not mentioned. If it's the 30% to 40%, the shareholder return of 40% without the share buyback, I think that you can achieve the shareholder return.

What about the potential for the future buyback? It is mentioned here at the bottom about the financing.

Ryosuke Sakaue

Yes, Sakaue would like to respond. In page 32, on the left-hand side, the 23 to 25, the financing and about 200 210 billion, the backup finance is about ¥150 billion.

If we want to, you can do the financing. Commitment line, and it has 150 is something that we don't do the financing.

Out of the 25.2 billion, we did not procure 150 billion. If you go to the right, the bottom, the capital procurement is at the bottom.

So 100 billion is carried forward. The remaining 100 billion is rolled over to '26 to '28.

Shareholder return, we are enhancing the dividend payment. Part of that carried over, it will be used for that.

Also, the profit is almost doubling. Based on that, keeping the dividend at the same level is not good enough for the long-term shareholders.

That's why we decided to pay more dividend. As for the share buyback, the payout ratio with the current level, the total return 70% or higher is not possible.

Certain level of the share buyback is something that we would like to continue to think about. We had ¥150 billion per year in the past.

It could change from that a little bit, but including the parent company, we would like to discuss with them, and we would like to also work on the share buyback at certain timing so that we can achieve the total return ratio of 70% or higher. Otherwise, unless we reduce the denominator part, you cannot just use the growth part to increase the dividend payment.

Shingo Kumazawa

Thank you very much. Thank you.

Operator

I'm conscious of time, and I would like to get the last question. Ramsay-san from CLSA, please.

Oliver Matthew

Hello, sorry. Oliver Matthew.

I have two questions. One, on this 100,000 accounts for LINE official accounts, how do you get that number?

Is it very conservative? That's the first question.

Yuki Ikehata

Regarding your question on conservatism, this is actually quite aggressive, a stretch target in a way. Right now, for restaurant and beauty domain, this is a service pre-launch, and the digital services are being used by the stores as a pre-launch.

In that sense, I think we can target 100,000 official accounts. We'd like to make sure that we get that 100,000, and that is how we set the target.

For us, how challenging is the target? Right now, the restaurants that's already using the official account, and also the beauty salons are using the official accounts, this a few tens of thousand or a few hundred thousand users.

For those users, we would like to appeal this solution, and we would like to market and sell the solutions. We have set up the subsidiary to reinforce our marketing and sales capability to put more manpower.

Through those initiatives, in the next 3 years, we would like to achieve this target. Does that face your question?

Oliver Matthew

Okay. Maybe PayPay could help you, cuz you helped them expand very aggressively into these segments before.

Second question. Could you talk about AI productivity gains within the company?

Are you seeing major changes in terms of the speed you are delivering new services or any other things? Thank you.

Yes.

Takeshi Idezawa

Thank you for the question. With the agent AI, we are trying to incorporate AI agent into various services.

For that development, AI software has been used quite intensively. Our development capability is improving, as well as the speed.

Also, for all the employees, we are promoting the usage of AI. The AI usage in the development phase is improving.

There are services and programs which have intensively used AI. On the other hand, we have a lot of services, we want to make sure there's a solid security and governance.

We have to work on both. The development efficiency and speed will continue to improve in our view.

Oliver Matthew

Great. Thank you.

Operator

It's time. We'd like to end the Q&A.

Lastly, I'd like to invite Idezawa to say a few words.

Takeshi Idezawa

Yes. Thank you very much for taking time out of your busy schedule to join us.

FY2025 ended well. We expanded revenue and profit.

As for FY2026, we would accelerate the introduction of the agentic AI, and that is being done in the society. We'd like to transform ourselves, and increase the speed, and also work on other business structure.

As a result, we'd like to improve the profitability and also the shareholder return to respond to the expectation of the shareholders. I hope that you continue to support us, and thank you very much for joining us today.

With that, we'd like to end the LY Corporation 2025 full year and Q4 financial results briefing. Thank you very much for staying until the end.