Highpoint Service Network Corporation offers a comprehensive range of information and communication technology services and support, serving key markets across Taiwan and Southeast Asia, specifically in Malaysia, Thailand, the Philippines, Indonesia, and Vietnam. The company provides extensive repair and maintenance programs for a variety of electronic devices, including out-of-warranty smartphones, personal computers, various consumer electronics, and specializes in the refurbishment of ICT and CE components. Its service portfolio further extends to deployment solutions, which involve expert IT consulting, thorough project planning, precise configuration, staging, installation, system integration, and seamless relocation support. Highpoint also manages IT operations, offering services like ongoing system maintenance, network and desktop management, dedicated contact center functions, and skilled engineering assistance. The enterprise delivers robust helpdesk communications across multiple platforms, including email, chat, video, and phone, complemented by comprehensive after-sales support. Additionally, it undertakes the refurbishment of information technology products and the subsequent resale of these reconditioned items. Catering to a broad client base that spans individual users, business entities, and major global brands, Highpoint leverages an extensive network of service collaborators. First established in Malaysia in 1999, the company significantly broadened its presence throughout the Asia Pacific region in 2018 and is presently headquartered in New Taipei City, Taiwan, operating as a publicly traded subsidiary of Acer Incorporated since 2022.