- Business
- PKSHA Technology Inc. (TSE:3993) develops and licenses advanced algorithmic solutions centered on artificial intelligence, including natural language processing, machine learning, deep learning, image and video recognition, voice recognition and synthesis, and prediction, inference, and optimization modules; it offers PKSHA Enterprise AI software for applications in retail, mobility, banking, insurance, healthcare, and learning sectors; PKSHA LLMS for large language model technologies; PKSHA Security for fraud prevention; PKSHA SCM for supply chain management supporting distributors and retailers; PKSHA MA/CRM for marketing automation and customer relationship management; and AI SaaS products such as PKSHA Communication Cloud for customer support including web inquiries and contact centers, PKSHA Workplace Cloud for internal digital transformation and RPA integration, PKSHA Speech Insight for speech recognition, PKSHA AI Helpdesk for Microsoft Teams, Shisei Karte for AI posture analysis and electronic medical records, BEDORE conversation engines, CELLOR digital marketing tools including chat solutions for Instagram, OKBIZ and IBISE for FAQ management, and others like PKSHA Vertical Vision, PREDICO, and HRus for mobility and smart city operations. Founded in 2012 and headquartered in Tokyo, Japan, the company operates primarily in Japan with approximately 683 employees, serving over 4,400 clients and reaching 9.3 million daily users through deployments in customer contact, internal business, and real-space intelligence segments structured around AI Research & Solution and AI SaaS businesses. Recent developments include the April 2024 acquisition of Triumph Co. to bolster capabilities, the completion of acquiring the remaining 60.10% stake in Ernie MLG Co., Ltd. in December 2024 for full ownership, a strategic partnership with Microsoft Japan announced in April 2024 to develop advanced large language models using RetNet, DeepSpeed, and Azure infrastructure for enhanced customer service immediacy and accuracy with business rollout in spring 2025, a November 2025 capital and business alliance with Funds Inc. to create AI agents automating corporate finance tasks like screening, sales, and monitoring, investments via PKSHA Algorithm Fund including in Freecracy (January 2024), XDeli (May 2025), and Gatebox (April 2025), and capital-business tie-ups with VideoTouch (April 2025) and Talent & Assessment for generative AI and dialogue AI enhancements.