- Business
- Duskin Co., Ltd. (4665.T) operates a diversified franchise business spanning environmental hygiene, care services, food services, and related offerings primarily in Japan and select Asian markets including Taiwan, China, Hong Kong, and Singapore. The company provides rental and sales of cleaning and hygiene products such as dust control mats, mops, restroom sanitation items, air and water purifiers, industrial wipe cloths, coffee and water dispensers; professional cleaning services through ServiceMaster (1,210 locations), Terminix pest control (544 locations), Merry Maids housework (801 locations); care and maintenance services including Total Green landscaping (185 locations), Home Repair (101 locations), Health Rent assistive devices (189 locations), Duskin Life Care senior support (95 locations), Rent-All event and baby goods rentals (98 locations), Uniform Service (213 locations), Health & Beauty cosmetics and supplements (447 locations), and Duskin Rescue emergency locksmith (4 locations); food services led by Mister Donut doughnuts, beverages, and cafe items, alongside Katsu & Katsu pork cutlets and Napoli No Shokutaku Italian restaurants; and specialized services like Duskin Healthcare for medical facilities hygiene, plus leasing of commercial equipment, automobiles, hospital management, and insurance agency.
Founded in 1963 and headquartered in Suita-shi, Osaka, Japan, Duskin serves households, businesses, medical institutions, and seniors through approximately 6,800 domestic franchise locations and over 11,600 overseas, emphasizing face-to-face customer interactions supplemented by digital tools like the DDuet app. The Direct Selling Group generates the majority of revenue via Clean Service and Care Service segments, while the Food Group drives growth through Mister Donut expansions and new formats; other operations include overseas dust control, childcare support, and rapid maintenance. Target markets encompass dual-income households, aging populations, commercial facilities, and inbound tourists in East and Southeast Asia.
Recent developments include the formulation of Medium-Term Business Plan 2028 in May 2025 following completion of the ONE DUSKIN strategy, targeting consolidated net sales of ¥208 billion, operating profit of ¥10.6 billion, and ROE of 7% or higher by fiscal 2028 through portfolio reforms, RFID efficiency enhancements on rental products, and digital customer touchpoints. Strategic alliances and investments feature a November 2023 capital and business tie-up with JP-Holdings, Inc. for childcare support, partnerships with Qracian Co., Ltd. for house maintenance expansion via Duskin Rescue, and making Boston House Co., Ltd. (operator of Napoli No Shokutaku) a subsidiary in early 2024; Mister Donut expansions into Singapore, Hong Kong via a April 2024 master franchise with Dragon Circle Enterprise Limited, and household cleaning in Taiwan; new product lines like MISDO Meets; and governance upgrades including independent outside directors comprising at least one-third of the board and a revised dividend policy raising the DOE threshold to 3.0% from 2.5%.