TECSYS Inc.

TECSYS Inc.

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Q3 FY2026 · Earnings Call TranscriptMarch 5, 2026

Operator

Good morning, everyone. Welcome to Tecsys' fiscal year 2026 third-quarter results conference call.

Please note that the complete third-quarter report, including MD&A and financial statements, was filed on SEDAR+ after market close yesterday. All dollar amounts are expressed in Canadian currency and are prepared in accordance with International Financial Reporting Standards.

Some of the statements in this conference call, including the question-and-answer period, may include forward-looking statements that are based on management's beliefs and assumptions. Actual results may differ materially from such statements.

I would like to remind everyone that this call is being recorded on Thursday, March 5th, 2026, at 8:30 a.m. Eastern Time.

I would now like to turn the conference over to Mr. Peter Brereton, Chief Executive Officer of Tecsys.

Please go ahead, sir.

Peter Brereton

Thank you. Good morning, everyone.

I'm joined today by Mark Bentler, our Chief Financial Officer. We appreciate you joining us for today's call.

I'm pleased to share our third-quarter fiscal '26 results, with SaaS revenue up 17% and adjusted EBITDA up 43% compared to the same quarter last year. This is the highest adjusted EBITDA quarter in our company's history.

We also achieved the largest Q3 SaaS bookings quarter in our history, achieved without [cough] any migration bookings, which we believe underscores the demand for our core offerings and the strength of our pipeline. We saw strong SaaS bookings across both our healthcare and distribution verticals, with new logo wins leading the way, including Memorial Sloan Kettering, one of the world's most renowned cancer centers, UT Southwestern, one of the top academic medical centers in the US, and one of the world's largest paper packaging companies as well.

In Q3, our pipeline growth remained strong, with our ending Q3 pipeline up 30% from the same time last year. These results highlight the strength of our Elite platform and our healthcare solutions, which represent the core of our business and a primary driver of SaaS ARR.

They also strongly reinforce our value as customers navigate the convergence of three powerful forces: an evolving regulatory landscape, persistent macroeconomic pressure, and an AI ecosystem characterized by rapid innovation and uneven maturity. The shifting regulatory landscape in the US healthcare system continues to reshape requirements across the supply chain.

For example, the Drug Supply Chain Security Act requires every product to be electronically traceable at the package level, and the 340B program demands rigorous tracking, auditing, and documentation to show that discounted drugs are being used appropriately. As these regulations move into a period of stricter enforcement throughout 2026, compliance is shifting from a best-effort initiative to an imperative operating discipline with real consequences for organizations that aren't ready.

At the same time, the broader macroeconomic climate is prompting healthcare leaders to accelerate technology investment, not slow it down. Despite cost pressures, organizations are allocating more budget to digital infrastructure, automation, and data readiness.

Analysts project continued year-over-year growth in technology spending among US healthcare providers, reflecting the urgency around modernization and resilience. Finally, the era of unrestrained AI evangelism is giving way to more mindful evaluation, and we're seeing buyers gravitate toward partners with advanced AI capabilities combined with deep vertical expertise and industry-specific solutions, like unit-level traceability, federal compliance audit capability, and secure chain-of-custody requirements in healthcare, the kind of domain-informed approach exemplified by Tecsys.

As mentioned in our earnings press release, [cough] our AI intelligence layer, Tecsys IQ, became commercially available in Q3. Tecsys IQ unifies data from multiple sources, including healthcare-specific ones like ASHP, which is the American Society of Health-System Pharmacists, GUDID, which is the Global Unique Device Identification Database, and the US Food and Drug Administration.

It can bring together critical information like drug shortage data, device identifier data, and recalls and safety alerts, transforming it into clear and actionable insights. This capability significantly amplifies the value of our core enterprise systems, empowering customers to unlock the full potential of AI and improve operational performance.

We're encouraged by the early momentum and the expanding role Tecsys IQ will play in delivering measurable supply chain value. The same appetite for operational improvement is fueling exceptional interest in our pharmacy solutions, while accelerating our brand awareness in the market.

Pipeline for our pharmacy inventory management system grew more than 200% year-over-year, supported by strong brand momentum, new industry research, and record engagement at our pharmacy summit in Houston, Texas, this week, where total registrations increased 77% year-over-year, and participation from health system leaders was up 67%. Our research survey findings are driving increased media coverage, while recent recognitions from Modern Healthcare and RXinsider reinforce our position as a leading and trusted partner in the pharmacy space.

Our distribution business also delivered solid progress in the quarter, reflecting ongoing demand, strong execution, and significant market traction. As I mentioned at the top of the call, we signed a significant deal with one of the world's largest paper packaging companies, reinforcing our position as a partner of choice for complex, high-volume distribution environments.

In November, we went live with Carolina Cat, who are already seeing strong ROI for their operating efficiency. In December, we successfully went live with Kirby Risk, an electrical supply manufacturing and logistics organization operating in more than 40 locations.

This implementation establishes a solid foundation for their next phase of operational transformation, which will include expanded automation capabilities. Overall, the quarter reinforced the strength of our strategy, as organizations across healthcare and distribution increasingly seek partners who combine domain expertise with advanced, purpose-built AI.

With strong pipeline expansion and rising market visibility, we are well positioned as a trusted modernization partner in sectors where reliability, compliance, and AI readiness are critical. Mark will now provide further details on our Q3 results as well as financial guidance on several key metrics.

Mark Bentler

Thank you, Peter. As a reminder to everyone, our third quarter ended January 31st, 2026.

I'll start with SaaS. As Peter mentioned, SaaS revenue growth was 17%, reaching $20.1 million in the quarter.

That growth was 18% on a constant-currency basis. SaaS ARR was $83.3 million at the end of Q3 fiscal '26, which was up 10% or 16% on a constant-currency basis from the same quarter last year.

Our Elite SaaS ARR, which is our core product and the predominant contributor of total SaaS ARR, grew by 17% over the same period, which was actually 23% on a constant-currency growth basis. Sequentially, SaaS ARR increased by $2.2 million in Q3 fiscal '26 compared to the prior quarter, as record Q3 bookings were partially offset by unfavorable impact from foreign exchange of about $2.1 million and attrition among a small group of non-core customers, which was previously discussed in the Q2 MD&A and earnings call.

That known attrition will continue to have a moderating effect on reported SaaS ARR growth over the next two quarters. One more point about SaaS bookings: I want to highlight that bookings from new logos are up over 150% during the last 12 months compared to the year-ago period.

That acceleration is an important indicator of the underlying demand environment and the strength of our competitive position. It speaks to the durability of our growth and the expanding relevance of our platform in the markets we serve.

SaaS RPO was $248.9 million at the end of Q3 fiscal '26. That's up 18% from the same time last year.

That's actually 24% growth on a constant-currency basis, demonstrating again momentum on SaaS bookings as well as renewals in the period. Professional services revenue for the third quarter was up 8% from the same quarter last fiscal year to $15 million.

Professional services backlog was $36 million at the end of Q3 fiscal '26. That's down 19% or 14% on a constant-currency basis from a tough comp at the end of Q3 last year.

Based on our professional services backlog heading into Q4, we expect Q4 professional services revenue to look more like Q3 this year than Q4 last year, which was $16.2 million. For the third quarter of fiscal '26, gross margin was 51% compared to 47% same period last year.

The key drivers here are increasing SaaS margins as well as strength in professional services margins in the current quarter. Net profit for the quarter was $1.7 million compared to $1.2 million in the same quarter last year.

Basic and fully diluted earnings per share were 12 cents in Q3 this year compared to 8 cents Q3 last year. Adjusted EBITDA was $5 million in Q3 fiscal '26 compared to $3.5 million same quarter last year.

On a trailing 12-month basis through Q3 fiscal '26, adjusted EBITDA is up 49%. Turning briefly to our year-to-date highlights, SaaS revenue for the first nine months of fiscal '26 was $58.9 million.

That's up 21% from the same period last year. Foreign exchange did not have a significant impact on SaaS revenue compared to the same period last year.

Our total revenue reached $143.1 million. That was a 10% increase from last year, which was 9% on a constant-currency basis.

Excluding hardware, overall revenue grew by 13% or 12% constant currency. For the first nine months of fiscal '26, our adjusted EBITDA increased to $13.3 million, up from $9.1 million in the same period last year.

Fully diluted earnings per share for the first nine months of fiscal '26 were 29 cents. That's up 61% compared to 18 cents in the first nine months of last year.

We ended Q3 with a solid balance sheet. We had cash and short-term investments of $36.2 million and no debt.

We used about $3.7 million of cash in the quarter to buy back shares under our NCIB, and we also paid out $1.3 million in dividends. Additionally, the board yesterday approved a quarterly dividend of 9 cents a share.

After the end of the third quarter, we implemented a workforce reduction of approximately 7% across multiple functions as part of a broader initiative to optimize the company's operations. This action will result in an estimated restructuring charge of $4.5 million, which will be recorded in our fourth quarter of fiscal '26 and is expected to generate approximately $8.1 million in annual operating cost savings.

These reductions create flexibility for the company to redirect resources into strategic growth initiatives, and accordingly, the future operating cost profile will reflect both the realized efficiencies and the reinvestments required to support long-term growth. Turning to financial guidance, based on our performance through the first three quarters of fiscal '26 and our outlook for the remainder of the year, we're reaffirming our full-year fiscal '26 guidance for SaaS revenue growth of 20% to 22%, total revenue growth of 8% to 10%, and adjusted EBITDA margin of 8% to 9%.

I'll now turn the call back to Peter to provide some outlook comments.

Peter Brereton

Thank you, Mark. We are very pleased with our third-quarter results, and I want to thank our investors and board, our partners and customers, and the whole team at Tecsys.

As we look ahead to Q4 and beyond, we'll be expanding Tecsys IQ with the next wave of intelligent agents designed to automate more of the routine, time-sensitive, and compliance-heavy work that burdens supply chains today. These upcoming capabilities will deepen our presence across point-of-use operations, pharmacy workflows, and administrative processes, delivering greater visibility, earlier detection of operational risks, and more autonomous decision support.

We are also advancing our AI-enabled productivity tools, which will streamline configuration and simplify the day-to-day tasks that keep enterprise supply chains running. We're also in full planning mode for our annual user conference, TEC 2026, taking place in Nashville in [cough] early June.

We're on track for one of our strongest events ever, with record customer attendance expected, a standout lineup of customer speakers, and partner sponsorship already exceeding targets, clear evidence of deep engagement and advocacy. In summary, I want to remind you of our key themes this quarter: strong fundamentals, Elite SaaS ARR is up 23% year-on-year on a constant-currency basis, adjusted EBITDA up 43%, our highest quarter on record; quality of demand, record Q3 bookings without migration bookings, underscoring healthy new logo momentum and pipeline depth; healthcare leadership, we have robust SaaS bookings and pipeline growth with traction across our diverse range of healthcare solutions; and when it comes to AI differentiation, we are delivering domain-informed intelligence that unifies critical data, surfaces actionable insights, and enables autonomous execution, amplifying the value of our core enterprise systems.

We believe these themes will be the bedrock of our ongoing success, profitable growth, and shareholder value creation. With that, we'll open the call for questions.

Thank you.

Operator

Thank you, ladies and gentlemen. We will now begin the question-and-answer session.

Should you have a question, please press the star followed by the 1 on your touch-tone phone. You'll hear a prompt that your hand has been raised.

Should you wish to decline from the polling process, please press the star followed by the 2. If you're using a speakerphone, please lift the handset before pressing any keys.

One moment, please, for your first question. All right, your first question comes from Amr with Ventum Capital Markets.

Please go ahead.

Good morning. Thanks for taking my questions.

First off, congrats on the record bookings. If you could give us a sense of what drove that performance and, more importantly, does that strength give you more confidence that the elongated cycles that you guys described in Q2 are starting to clear, or were these wins already deep in the pipeline for some time?

Peter Brereton

Good question. As we've seen our pipeline sort of growing and growing and growing for over a year, very substantially.

We always had confidence that the wave was going to break at some point, but it's sometimes hard to predict exactly when it's going to break. There were a lot of distractions through the summer and fall and right up to Christmas, and with tariffs and changes to the Affordable Care Act funding and even changes to Medicaid subsidies and so on.

The thing is at this point, it's almost like the future is kind of settled in a way. A lot of the healthcare organizations and general distributors are saying, "Okay, tariffs are sort of just the new reality.

You've got to just plan them into your business planning as best you can, and you've got to move ahead." We're seeing people starting to ignore the noise and just start to move ahead with decision-making.

We'll see where it goes from here, but certainly it seems to us that a pretty strong pipeline velocity is back, and we're pretty excited about what we're seeing ahead over the next few quarters.

Is it fair to say that the number of deals at vendor of choice stage is lower than last quarter?

Peter Brereton

No, I would say it's similar to where we were. We've signed some of the deals where we were vendor of choice, but we've also been made vendor of choice in a number of new deals.

We're feeling pretty good.

Fantastic. On the restructuring, can you guys unpack where the reductions are concentrated and what you guys are reinvesting into, or does some of that flow into the bottom line?

Then maybe related to that, given that you guys just reported record bookings and a strengthening pipeline, I just wonder what drove the decision to cut headcount now. Was it just efficiency, or are you guys signaling that you're managing a more cautious outlook?

I don't believe that's the case, but I'd like to hear your thoughts.

Peter Brereton

Mark will take a first crack at that, and then I may follow up with some extra color.

Mark Bentler

I've got a few points about restructuring. First, this restructuring is about strengthening the business and not shrinking it.

We're aligning resources to accelerate AI-driven productivity, improve sales execution, and increase operating leverage. That's the objective.

As a result, we expect gains in sales productivity. We expect minimal fiscal '27 opex growth, and we expect ongoing margin expansion led by SaaS.

The final thing I'll say about that, and as usual, we expect to provide fiscal '27 guidance with our Q4 earnings release, which should provide some additional modeling clarity for you.

Fantastic.

Peter Brereton

I don't have a lot to add there. I think that pretty well covers it.

We more or less ran through the whole business, did a pretty much a clean-sheet exercise to say, "Okay, what do we need moving forward based on current reality, some of the transitions to SaaS that are behind us, etc.? What do we need going forward?"

There's a lot of new technologies that are making us more efficient, you sort of take that all into account and run through a clean-sheet exercise and say, "What do you need moving forward?" As Mark says, from here, we will continue to reinvest.

Some of these new technologies are expensive. We need room to reinvest there, but we're also very focused on efficiency and driving EBITDA to new levels as we're seeing the business sort of reaching an inflection point and a point of maturity in the migration to SaaS that says it's time for a lot more EBITDA.

Fantastic. That's great color.

Then maybe one last one on the non-core attrition over the next couple of quarters. Can you give us a sense of the cadence or the roll-off cadence?

This is entirely the population that you guys already knew about, or is there any incremental pressure that we should be thinking about?

Mark Bentler

It's pretty much the same story that we talked about last quarter. There's some known attrition in that non-core group of customers.

We've got pretty good visibility on what that looks like. It's going to, I think, mostly play out over the next two quarters in terms of SaaS ARR.

It will have a bit of a lagging effect, of course, on revenue, because SaaS ARR is forward-looking and reported revenue is backward-looking. In terms of how much headwind is out there on ARR, it's going to be in rough terms around $1 million over the next couple of quarters that we'll see as headwind there, I believe.

That should play out, like I said, pretty clearly over the next couple of quarters. I think the important thing is we're trying to highlight when we talk about these metrics this Elite SaaS ARR number.

When people look at what's happening with sequential SaaS growth and is it accelerating, is it decelerating, you should be looking at that Elite SaaS ARR number. That's the leading indicator of the core business.

As Peter mentioned, that constant-currency growth was 23%. That actually accelerated a bit from last quarter, where it was 21 21%.

That underlying business and that health in that Q3 bookings that we saw in the strength of our pipeline releasing into bookings, which is manifested in that SaaS ARR growth, we saw acceleration there in Q3, for sure.

Thank you. That's very helpful.

I'll pass the line.

Mark Bentler

Thanks, Amr.

Operator

Your next question comes from Gavin with ATB Cormark. Please go ahead.

Oh

Gavin Fairweather

hey, good morning, and thanks for taking my questions. I think at the Houston pharmacy event, just on that, you talked about the registrations and pipeline trending well.

Any kind of anecdotes or tenor of the conversations or thoughts around buyer intent that you're getting out of the sales team?

Peter Brereton

Not really. The healthcare providers by and large, as they look out over the next two, three years, they do see restrained revenue, right?

They're not certain how many of their customers will actually come in insured as a lot of customers are having to give up on the Affordable Care Act marketplace, finding it's just too expensive. As the restrictions kick in around Medicaid, those may get further kicked down the field.

Generally speaking, I think a lot of these hospital networks tell us, as they look over the next few years, they see at least moderating revenue, possibly declining revenue. Yet at the same time, they're seeing that there is opportunity to really sort of strengthen their operating efficiencies.

We're increasingly in a position where, by word of mouth, even we're able to highlight the very hard savings that we can drive by operating the whole supply chain more efficiently across general supplies, implants, pharmaceuticals, etc. That seems to be overall what's driving it.

We've invested very substantially in quality and implementation ease over the last few years, and we're seeing that pay off as well. Go-lives used to be far too exciting.

They're getting more and more, I'm trying to think of a better word than boring, but they're getting very straightforward when these networks deploy and go live. That is causing more networks to be interested in implementing when they hear it's just not very scary.

It's actually a pretty smooth process.

Gavin Fairweather

Great to hear. Then maybe just on the new logo strength that you saw this quarter, curious where customers are starting in the IDN space.

Is that pharmacy? Is it CSCs?

Is it point of use? Any thoughts there?

Peter Brereton

It's across the board. It's a general mix, but I would say at this point, even if I combined sort of what's signed and what's in the pipeline and so on, 40% pharmacy, 40% point of use, and 20% CSC would be the very high-level breakdown there.

The CSC business continues, but it's a subset of the IDN marketplace that's interested in the CSC, whereas they can all gain efficiencies by better management of point of use, including the OR, cath lab, IR, etc., as well as the, of course, pharmacy.

Gavin Fairweather

That's great. Then maybe just lastly on Tecsys IQ, can you just flush out a little bit some of the use cases that you're starting to see happen in the base, and maybe just flush out a little bit how discussions are going with customers and prospects and your sense of their keenness to adopt some of this new technology?

Peter Brereton

The main thing is it has access to both internal and external data, and it can use it in a combined fashion to sort of highlight the right actions, right? We're seeing that pharmacy is probably where we're seeing the uptake the quickest.

We're involved with a couple of pilot environments where we're using Tecsys IQ to look at what is actually being consumed within the hospital environment, where do we have over-inventory where we may actually run into product expired on the shelf, where are we short, comparing our upcoming needs then to industry data that indicates where there may be shortages coming in the industry, and based on that, making recommended buys to fill in the targeted formulary. It's this ability to sort of right down at a granular level combine usage data, industry data, industry on shortages from ASHP and other sources, and bring it all together to say, "Okay, these are the things you need to look after this week and get in here."

No, generally speaking, I would say we're not yet seeing, and I think it'll be another few quarters before we see people turning into more automated agents. You need time for trust to build in AI.

AI, it hallucinates, it makes mistakes, it does what it does. It's going to take a while for that sort of trust to build up in not just our platform, in AI in general, for people to be willing to say, "Okay, I'm looking for more than a report and a dashboard from this thing.

I now want it to actually initiate action on its own." That's probably another couple of quarters.

There's a lot of interest in it, some experimentation, but I would say that's not yet widely deployed. By the way, I think that's on our platform and others from what we're hearing from customers, that the platforms just aren't ready for that level of trust.

Gavin Fairweather

Thanks so much. Great to see the acceleration.

Peter Brereton

Thanks.

Mark Bentler

Thanks, Gavin.

Operator

Your next question comes from Richard with National Bank Capital Markets. Please go ahead.

Jack Burns

Hey guys, good morning. This is Jack Daniel on for Richard.

Just wondering if maybe just a follow-up on Tecsys IQ, if you could just give some color on how you intend to monetize it, and then, as it scales, maybe where we should expect it to show up in your KPIs?

Peter Brereton

There's two factors. You're talking specifically about Tecsys IQ, right?

Jack Burns

Exactly.

Peter Brereton

Yeah. There's kind of two ways to measure it, and we're looking at that ourselves.

On a simple go-forward basis, we're expecting to close a few agreements a quarter for the next several years and probably accelerating as we go into that. Now, what does that turn into?

These platforms will likely add over a year maybe a million bucks to ARR per year as you roll forward. It's in that way, it's not huge.

It could go higher than that. It could go quite a bit higher than that, but that's kind of our baseline as we look to sort of layer this in on top.

What I think is the bigger factor and the more exciting factor for us is we think it's going to drive all the rest of the ARR bookings, because you end up with people now looking at a platform like ours and going, "Okay, wow, this thing can do a lot more than it used to." AI is useless without a vast amount of underlying data.

Our platforms provide that vast amount of underlying data. When customers and prospects start to see what AI can do, they end up realizing they need the underlying data platform.

They need an enterprise end-to-end supply chain platform that supplies that data to the AI engine. Otherwise, all the AI engine can do is hallucinate.

We think that it does layer some bookings in on top of what bookings would otherwise be, but we think what we're seeing is an acceleration across all of our types of bookings because of the additional ROI that an AI platform like Tecsys IQ can provide. What we're excited about is that, I know there's a lot of fear in the market around AI.

What we're seeing is that for us, AI is a tailwind. It's definitely not a headwind.

It's looking pretty exciting.

Jack Burns

Awesome. That's really good color.

Appreciate it. Then just, I know last quarter you mentioned that you were seeing in the last 12 months, I believe it was 2% churn in Elite customers.

Just wondering if that number has changed at all and if you're still seeing the same.

Peter Brereton

No, it's still under 2%.

Jack Burns

Okay. Thank you.

I'll pass the line.

Peter Brereton

Thanks.

Jack Burns

Thanks.

Operator

All right, ladies and gentlemen, there are no further questions at this time. I'll turn the call back over to Peter Brereton.

Please go ahead.

Peter Brereton

Thank you. Thank you for taking the time to join us today.

As always, if you have additional questions, don't hesitate to reach out to Mark or I, and we will look forward to talking to you at the end of June when we release our Q4 numbers. Thanks.

Have a great day. Bye for now.

Operator

Ladies and gentlemen, this concludes today's conference call. Thank you for participating.

You may now disconnect.