- Business
- The Shanghai Commercial & Savings Bank, Ltd. (5876.TW) operates as a commercial bank focused on deposit, lending, and trade finance services for small- and medium-sized enterprises and individual customers. The bank provides time, savings, demand, checking, and negotiable certificate of deposit accounts; remittance and foreign exchange services; corporate and personal loans including micro-enterprise e-loans, online credit loans, small-sum credit loans, rail negotiation loans, warehouse mortgages, agricultural loans, and salt industry loans; credit cards; automated teller machines; internet, mobile, and eWB corporate banking; AI wealth management; online insurance enrollment; and online housing value calculation tools. It further offers traveling, human resources, insurance brokerage, microfinance, leasing, real estate, nominee, trustee, commodity trading, property holding, IT application, securities brokerage, property management, blockchain accountant confirmations, and Taiwan Pay mobile payment services, alongside investments in exchange fund bills, notes, bonds, and creditor's rights management for financial institutions.
Founded in 1915 in Shanghai by K.P. Chen and headquartered in Taipei City, Taiwan, the bank maintains a full Greater China network through close partnerships with its subsidiary Shanghai Commercial Bank Ltd. (SCB) in Hong Kong and affiliates including AMK Microfinance Institution Plc. in Cambodia and Bank of Shanghai, forming the Three Shanghai Banks alliance for seamless cross-strait services such as direct remittances between Taiwan and China. SCSB operates 72 branches in Taiwan, branches in Hong Kong, Vietnam, Singapore, and Wuxi, China, plus representative offices in Thailand, Cambodia, Indonesia, and Vietnam; through SCB, it serves 44 branches in Hong Kong and overseas locations in Shanghai, Shenzhen, London, New York, San Francisco, and Los Angeles; and via AMK, 149 offices in Cambodia, employing over 7,400 staff globally with consolidated assets exceeding US$75 billion.
In recent developments, SCSB accelerates digital transformation by enhancing personal and corporate internet/mobile banking with FinTech innovations like smart branches, AI customer services, smart speaker robots, and participation in FinTechSpace, digital banking sandbox, and cross-Strait hackathons; it adopts the Temenos open platform with IBM Consulting for core banking, payments, data lake, and country models supporting retail, corporate, trade, treasury, offshore, and domestic operations to improve scalability and cost efficiency. The bank established strategic alliances including blockchain confirmations via Financial Information Service Co., Ltd., open banking API platforms, and investments in AI/mobile payment startups, while pursuing financial inclusion through efficient SME financing and 24-hour ATM networks. In 2024, its board approved AMK Microfinance's shift to commercial banking operations.