UserTesting, Inc.
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- UserTesting, Inc. UserTesting, Inc. (NYSE: USER) provides a human insight platform that enables organizations to gather fast, actionable feedback from real customers to validate ideas, optimize experiences, and build customer-centric products across digital and physical touchpoints; core offerings include video-based usability testing, qualitative and quantitative research tools, surveys, journey mapping, accessibility testing, AI-powered analysis, benchmarking capabilities, and expert services in strategy, consulting, and audience targeting. The platform leverages the world's strongest global participant network to deliver insights for product, marketing, design, UX, CX, and digital teams, serving over 3,000 customers including 75 of the Fortune 100 in industries such as retail, e-commerce, technology, financial services, media, healthcare, and automotive; it operates worldwide with a subscription-based model focused on enterprise-scale solutions. Founded in 2007 and headquartered in Bellevue, Washington, the company maintains collaboration spaces globally as a remote-first organization. In recent developments, Thoma Bravo and Sunstone Partners completed the acquisition of UserTesting in January 2023 for approximately $1.3 billion, taking it private, followed by its merger with UserZoom in April 2023 to form a combined entity operating under the UserTesting name led by CEO Andy MacMillan; this integration enhances end-to-end experience research with expanded multi-method capabilities, unified platforms, and ongoing product innovation including new features and integrations.
UserTesting Study Reveals Global Frustration with Software Updates
UserTesting Announces 2026 Illumi Award Winners
VINFAST INTRODUCES THE NEW-GENERATION VF 8, FEATURING COMPREHENSIVE USER EXPERIENCE ENHANCEMENTS
UserTesting Appoints Ryan Roland as Chief Financial Officer
UserTesting Appoints Neal Gottsacker as Chief Technology Officer to Accelerate AI-Powered Customer Understanding
UserTesting Named a Leader in Experience Research Platforms by Top Independent Research Firm
UserTesting Acquires User Interviews to Strengthen the Industry's Most Comprehensive Customer Insights Solution for the AI Era
UserTesting Helps Tealium Elevate UX Strategy and Simplify Navigation with Human Insight
UserTesting Releases UserTesting Verified™, a New AI-Driven Fraud Prevention Capability to Help Enterprises Act on Customer Insights with Greater Confidence
UserTesting Partners with LinkedIn to Elevate Trust and Transparency in Panel Management
UserTesting Secures U.S. Patent for AI-Powered Custom Intent Labels, Advancing Personalization in Customer Experience
UserTesting Names Nikki Morello as Chief Transformation Officer to Lead Culture and Operational Transformation
UserTesting Unveils New Innovations at THiS 2024 to Drive Proactive Customer Experience
UserTesting Launches Quarterly Pulse Reports, Debuts Q4 2024 Insights for Retail, Healthcare, Finance, Media & Tech
UserTesting Welcomes Johann Wrede as Chief Marketing Officer to Expand Global Market Presence
UserTesting Global Survey: 88% of Adults Prefer Human Assistance for Insurance Advice, but AI Interest is Rising
UserTesting Appoints Baran Erkel as Chief Strategy Officer
UserTesting Announces Keynote Speaker Adam Alter for Its Fourth Annual Customer Conference, The Human Insight Summit (THiS) 2024
UserTesting's Global Survey Shows 68 Percent of American Adults Who Use Social Media Report Having Positive Shopping Experiences on These Platforms, Similar to the UK and Australia
UserTesting's 2024 Retail Benchmark Report Reveals Key Insights for Retail Success