Icona Technology Spa
VVIE:CARE4.10
EUR
0.00
(0.00%)
ISIN
IT0005465528
Return %
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S&P 500
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14.20
3Y
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81.12
5Y
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68.34
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- Icona Technology S.p.A. is an Italy-based software engineering and digital transformation provider specializing in cloud solutions for after-sales support, remote technical assistance, and maintenance management. Founded in 1996 and headquartered in Cinisello Balsamo, Italy, the company develops and delivers proprietary Software-as-a-Service (SaaS) and on-premise digital tools designed to optimize customer support, field services, and asset operations for industrial, manufacturing, and commercial enterprises. The company operates through its primary operating subsidiaries, Icona Srl and EXPLAN Consulting Srl, serving over 2,000 corporate clients across Italy, Europe, and international markets. The company offers a comprehensive portfolio of software solutions, which includes Acty, an augmented reality (AR) powered remote video assistance platform featuring live annotation, automated workflows, and real-time translation in over 120 languages for field technicians and customer support teams; Livecare Support, a secure remote desktop access and IT support software for troubleshooting personal computers, servers, and connected endpoint devices; PlanGei, a cloud-based facility and maintenance management software designed to coordinate preventive, routine, and corrective maintenance across real estate, industrial infrastructure, and retail networks; Service Qube, a centralized white-label customer service portal and service management platform that integrates field service operations, technical documentation, and ticketing workflows; Deskoala, an omnichannel customer service and ticketing system with built-in CRM capabilities; and Plancom, an operational workflow and business process management tool. In recent strategic developments, Icona Technology S.p.A. has expanded its European presence following its public listing on the Vienna Stock Exchange MTF under the ticker symbol CARE. The company strengthened its digital maintenance and facility management capabilities through the strategic acquisition of EXPLAN Consulting Srl, incorporating the PlanGei enterprise maintenance software into its core product ecosystem. In addition, Icona Technology has enhanced its core software suite with advanced artificial intelligence features and real-time multilingual capabilities to accelerate adoption among multinational machinery manufacturers and scale its international recurring SaaS revenue.