- CEO
- Jasmin Bajic
- Full Time Employees
- 1,022
- Sector
- Transportation
- Industry
- Airlines
- Address
- Zagreb Croatia
- Business
- Croatia Airlines d.d. is the national flag carrier airline of the Republic of Croatia, engaged primarily in the provision of scheduled and charter passenger air transportation, air cargo, and aircraft technical maintenance services. Founded in 1989 as Zagreb Airlines and headquartered in Zagreb, Croatia, the company operates as a full member of the global Star Alliance network, maintaining its primary flight operations hub at Zagreb Franjo Tudman Airport alongside secondary operational bases in Split and Dubrovnik.
The company operates across three primary business segments: Passenger Transportation, Cargo and Postal Services, and Aviation Technical Services. Croatia Airlines d.d. offers a comprehensive range of aviation products and services, including: scheduled domestic passenger flight operations connecting major Croatian destinations such as Zagreb, Split, Dubrovnik, Zadar, Pula, Osijek, Rijeka, and Brac; scheduled international passenger routes linking Croatia with key European metropolitan and transit hubs across Germany, the United Kingdom, France, Italy, Austria, Switzerland, Belgium, the Netherlands, Spain, Greece, and Scandinavia; tiered passenger fare structures encompassing Business Class and Economy Class categories under the FlyEasy, FlyOpti, FlyFlex, and FlyBizz branded service options; ancillary travel services, including seat reservations, excess baggage handling, sports equipment transport, and pet carriage; loyalty program benefits through its partnership with the Miles & More frequent flyer program; in-flight dining and retail services featuring regional Croatian culinary products; belly-hold air freight and postal logistics services for general cargo, temperature-sensitive goods, pharmaceuticals, valuable shipments, and live animals; ad-hoc passenger and corporate charter flight operations for tour operators, business groups, and sports organizations; and European Union Aviation Safety Agency (EASA) Part-145 certified maintenance, repair, and overhaul (MRO) services, encompassing line and base maintenance, routine inspection checks, structural repairs, cabin refurbishment, and engineering support for internal operations and third-party commercial airlines.
Croatia Airlines d.d. serves a diversified customer base consisting of corporate and business travelers, individual leisure passengers, travel management agencies, freight forwarders, and logistics operators. The company distributes its passenger inventory through direct digital channels, including its official web portal and mobile application, as well as global distribution systems, travel aggregators, and airport ticket counters. Through bilateral codeshare agreements and interline alliances with global carriers such as Lufthansa Group, United Airlines, Air Canada, Turkish Airlines, TAP Air Portugal, and SAS, the company extends its commercial network and booking connectivity to intercontinental markets across North America, Asia, and the Middle East.
In recent developments, Croatia Airlines d.d. is executing the most comprehensive operational restructuring and fleet renewal program in its history, centered on a strategic transition to a unified, single-type fleet of 15 next-generation Airbus A220 aircraft, comprising A220-300 and A220-100 variants, acquired through long-term leasing agreements with international lessors including Air Lease Corporation and Griffin Global Asset Management. Initiated in 2024 to phase out its legacy fleet of Airbus A319, Airbus A320, and De Havilland Dash 8-Q400 aircraft, this fleet modernization initiative aims to reduce fuel consumption and carbon dioxide emissions by up to 25 percent, optimize operational reliability, and lower unit operating costs. In parallel with the fleet transition, the company unveiled a modernized corporate visual identity, refreshed aircraft exterior livery, and updated interior cabin aesthetic to mark its 35th corporate anniversary. Furthermore, the carrier continues to optimize its route network by expanding direct international seasonal and year-round frequencies from Zagreb, Split, and Dubrovnik to high-demand European destinations, enhancing digital booking infrastructure, and deepening commercial integration with Star Alliance airline partners.