- CEO
- Dalibor Cubela
- Full Time Employees
- 4,387
- Sector
- Finance
- Industry
- Regional banks
- Address
- Zagreb Croatia
- Business
- Zagrebacka banka d.d. is a Croatia-based universal commercial bank and financial services group that provides a comprehensive suite of banking, asset management, and financial solutions to individual consumers, small and medium-sized enterprises (SMEs), large corporate clients, and public sector institutions. Founded in 1914 and headquartered in Zagreb, Croatia, the bank operates as a core subsidiary of Italy-based UniCredit S.p.A. and stands as the largest banking institution in Croatia by total assets, customer deposits, and loan market share.
The company operates primarily through Retail Banking and Corporate and Investment Banking segments. Its core product and service portfolio comprises retail deposit and transactional products, including multi-currency checking accounts, high-yield savings plans, and fixed-term deposits; consumer financing products, including personal cash loans, residential mortgage loans, home renovation facilities, and auto financing; credit, debit, and charge cards issued under major international payment networks; private banking, wealth planning, and discretionary portfolio management; corporate lending solutions, comprising working capital credit facilities, long-term capital expenditure loans, syndicated financing, and project finance; trade finance and transactional banking instruments, including documentary letters of credit, bank guarantees, and export-import financing; domestic and cross-border cash management, automated clearing, and liquidity pooling services; treasury and financial market products, including foreign exchange spot and forward contracts, money market instruments, interest rate derivatives, and structured hedging solutions; institutional custody, securities safekeeping, and depository services; asset management and mutual fund administration through ZB Invest; equipment and vehicle leasing services via UniCredit Leasing Croatia; real estate consulting and advisory services through Zane; and regional commercial banking activities across Bosnia and Herzegovina through UniCredit Bank d.d. Mostar.
In recent operations, Zagrebacka banka d.d. has implemented significant strategic, technological, and product advancements in line with the UniCredit Group strategic plan. Following the successful operational, technical, and IT infrastructure conversion to support Croatia's accession to the Eurozone and adoption of the euro, the bank has accelerated its digital transformation initiatives by rolling out upgraded versions of its m-zaba mobile banking and e-zaba online banking platforms, introducing end-to-end digital loan approval, paperless in-branch contracting, instant payment processing, and digital wallet integrations. The bank has also expanded its sustainable finance offerings by introducing dedicated green mortgage facilities, energy efficiency retail loans, and sustainability-linked corporate financing packages structured under European Union environmental standards. In addition, Zagrebacka banka d.d. has modernized its physical network through the rollout of 24/7 automated self-service digital zones and advanced cash-recycling ATM machines, while restructuring traditional branch locations into specialized financial advisory centers.