- CEO
- Andile Kenneth Livuyo Fihla
- Full Time Employees
- 36,779
- Sector
- Financial Services
- Industry
- Banks - Regional
- Address
- Absa Towers West Johannesburg South Africa 2001
- IPO Date
- Jan 14, 2010
- Business
- Absa Group Limited is a Johannesburg-based diversified financial services group operating primarily in sub-Saharan Africa across 16 countries including South Africa, Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, Tanzania, Uganda, Zambia, and Namibia; it provides a comprehensive range of products and services through five key business units encompassing retail banking (Premier, Prestige, Personal, and Inclusive segments offering home loans, personal loans, credit cards, transactions, deposits), business banking (SME and commercial segments with commercial asset finance, commercial property finance, term lending, Absa Vehicle Management Services, Islamic banking, acquiring, cash management, general banking solutions, commercial issuing), corporate and investment banking (cash management including custody and trustee, trade and working capital, global markets, investment banking division, commercial property finance, equity investments), everyday banking (product solutions cluster including life insurance, non-life insurance, advice and investments), relationship banking (private wealth banking), and Absa Regional Operations retail and business banking (similar offerings tailored to local markets); the group also emphasizes digital innovation with award-winning mobile banking, payments, Absa Abby chatbot, Credit Coach, biometric verification, Branch-on-the-Move, digital fraud warranty, and rewards programs alongside bancassurance, infrastructure financing, sustainable finance (R49.2 billion directed in 2024), and sector expertise in renewable energy, mining, agriculture, telecoms, and oil & gas. Founded in 1991 through the merger of several South African banks and headquartered at Absa Towers West, 15 Troye Street, Johannesburg, South Africa, the company reverted to its Absa branding in 2018 following the divestment by Barclays; it lists on the Johannesburg Stock Exchange (ticker: ABG.JO) with a market capitalization of R169.7 billion as of 2024 and serves 12.7 million customers through 1,016 outlets, 6,347 ATMs, and 4.6 million digitally active users. Recent developments include 17% headline earnings growth to R22.1 billion in 2024 driven by lower impairments, 6% non-interest revenue increase, and a return on equity of 14.8%; strategic consolidation of retail banking units under new CEO Kenny Fihla (effective June 2025) with focus on digital modernization, AI integration, enhanced rewards, financial coaching, and pan-African scale in 11 countries including potential Tanzania merger and entry into larger markets; onboarding of new automotive partners; expanded MIGA capital optimization guarantees to $1.1 billion in 2024 supporting lending in seven African countries; a review of the Retail SA operating model impacting Everyday Banking, Product Solutions Cluster, and Relationship Banking; and declaration of a 775 cents per share dividend at a 55% payout ratio.