- CEO
- Ryan Kolln
- Full Time Employees
- 1,130
- Sector
- Technology
- Industry
- Information Technology Services
- Address
- 9 Help Street Chatswood NSW Australia 2067
- IPO Date
- Feb 2, 2021
- Business
- Appen Limited (APXYY) operates as an AI lifecycle company that provides high-quality data sourcing, annotation, and model evaluation solutions to enterprises developing artificial intelligence and machine learning systems worldwide. Founded in 1996 and headquartered in Chatswood, Australia, the company offers an end-to-end platform encompassing CrowdGen for crowd-sourced data collection and management; AI Data Annotation Platform for workflow management, collaboration, data organization, audio transcription, categorization, monitoring, and dataset creation; AI Data Solutions including LLM and generative AI workflows, supervised fine-tuning, human preference ranking, red teaming, and AI training data; MatrixGo and generative AI data annotation platform; China Platform and Services with off-the-shelf datasets and AI data services tailored for China markets; sourcing and recruitment tools; qualification and smart matching; crowd payments and support; along with professional services such as guidance, project management, and customized solutions for data collection in sectors including technology, automotive, financial services, retail, governments, healthcare, media, entertainment, telecommunications, and aerospace. Appen conducts operations through two segments, Global Services serving major U.S. technology customers via client annotation platforms and New Markets covering its proprietary annotation platform, enterprise, government, and China business units including Quadrant geolocation and point-of-interest data capabilities; it maintains offices across Australia, the United States, China, Japan, Philippines, India, Vietnam, and the United Kingdom. In recent developments, Appen returned to underlying EBITDA and cash EBITDA profitability in Q3 FY24 through strategic cost management, reporting quarterly revenue of USD 54.1 million and improved gross margins; executed a fully underwritten AUD 50 million institutional placement plus AUD 5 million share purchase plan at AUD 1.92 per share to fund generative AI projects; launched new platform capabilities in March 2024 for enterprises to customize large language models, alongside AI chat feedback and benchmarking solutions; partnered with AWS in November 2023 as primary cloud provider and with NVIDIA in May 2023 for end-to-end AI solutions; released its 2024 State of AI Report highlighting data challenges; and earned recognition as a Leader in Everest Group's Data Annotation and Labeling PEAK Matrix 2024.