- CEO
- Paul Ostergaard
- Full Time Employees
- 3
- Sector
- Technology services
- Industry
- Packaged software
- Address
- 4 Leura Street Nedlands WA Australia 6009
- IPO Date
- Jun 15, 2015
- Business
- Norwood Systems Limited (ASX:NOR) develops cognitive AI platforms and advanced voice, messaging, and data services for carriers, consumers, enterprises, and communication service providers worldwide; its core offerings include the CogVoice AI service platform with applications such as Consumer Call Protection for real-time scam detection using semantic intelligence and voice pattern analysis, SOHO and SME Agentic Assistants for 24/7 appointment scheduling and customer support, Enterprise IVR Modernisation for natural language understanding and skill-based call routing aiming at 100% self-service rates, the recently launched OpenSpan platform for rapid telco AI integration and enablement to accelerate deployment of AI-powered voice solutions, Open Services Media Gateway (OSMG) for advanced media control and scalable agentic interfacing, Visual Voicemail solutions, SecondLine enterprise communication services for cost efficiency and regulatory compliance, and legacy technologies including World Voicemail, World Phone, World Message, World Secure, and World Wi-Fi. The Australia-based company, founded in 2011 and headquartered at 4 Leura Street, Nedlands, Western Australia, primarily operates in the telecommunications software industry, serving Tier 1 carriers and hyperscalers across the Asia-Pacific, Europe, and North America regions with a focus on revenue-enhancing AI-driven services that transform traditional telephone networks into intelligent conversational experiences. In recent developments, Norwood secured a landmark five-year contract in March 2025 with an Australian Tier 1 telecom operator for advanced call completion solutions, officially launched the OpenSpan platform in December 2024 showcased at Mobile World Congress 2025, executed a Group Master Supply Agreement with Singtel Group in October 2023 followed by a successful CogVoice Proof of Concept with Singtel Optus Australia completed in December 2023 leading to ongoing multi-year contract negotiations, extended its partnership with Spark NZ through FY26 with year-on-year revenue growth, advanced strategic integrations with Microsoft Azure OpenAI and AWS highlighted at industry events like DTW Ignite, intensified business development in Europe and North America with negotiations for multiple CogVoice Proofs of Concept and agentic infrastructure deployments with Tier 1 carriers, raised $710,000 via oversubscribed equity placement in October 2023 and additional funds through option conversions totaling over $1 million, and reported FY2024 revenue growth of 18.5% to $1.14 million driven by key partnerships while continuing R&D investments in agentic technologies like Onboarding and Adversarial Agents.