- Business
- Bank of America Corporation operates as a multinational financial services company offering a comprehensive range of banking, investing, asset management, and risk management products and services to individual consumers, small and middle-market businesses, large corporations, and institutional investors. Its core operations are organized into four main segments: Consumer Banking, Global Wealth & Investment Management, Global Banking, and Global Markets. The company provides retail banking services including checking and savings accounts, mortgages, credit cards, auto loans, and business loans; wealth management solutions through Merrill Lynch and Merrill Edge for self-directed and guided investing; investment banking services including mergers and acquisitions advisory, underwriting, capital markets, and trading in equities and fixed income; and commercial banking services such as credit, treasury, trade finance, foreign exchange, equipment finance, and merchant services. Bank of America operates primarily in the United States with significant global market and investment banking activities headquartered in Charlotte, North Carolina, and New York City. Founded in 1998 through the merger of NationsBank and Bank of America, it is one of the largest banking institutions in the U.S. by market capitalization.
Recent major developments at Bank of America include strategic leadership restructuring with the appointment of Co-Presidents to enhance enterprise-wide initiatives such as increasing market share and returns, expanding AI-based client innovation, and driving operational excellence globally. The company has also prioritized substantial investment in artificial intelligence technologies, with annual technology spending increasing by 44% over the past decade to improve client experiences and drive efficiency. Bank of America is expanding its physical presence by entering six new cities through 2028, including Alabama, Louisiana, and Ohio, supporting its growth plans for local and global markets. The company remains focused on responsible growth, digital adoption across consumer and wealth management, and delivering stable, consistent results through a well-understood risk framework. It continues to improve and innovate its products and services portfolio to adapt to evolving customer needs and market conditions.