- CEO
- Gonzalo Gortázar
- Full Time Employees
- 46,182
- Sector
- Financial Services
- Industry
- Banks - Regional
- Address
- Calle Pintor Sorolla 2-4 Valencia Spain 46002
- IPO Date
- Jan 7, 2013
- Business
- CaixaBank, S.A. (CAIXY) operates as a leading retail and universal bank in Spain, offering a comprehensive range of banking, insurance, investment advisory, portfolio management, international banking, and specialized financial services to individuals, businesses, and institutions. Its core products and services encompass retail banking solutions including current accounts, mortgage loans, personal financing, leasing for vehicles and sustainable mobility options, solar panel financing for homes and businesses, protection products under the MyBox suite (such as MyBox Auto and MyBox Retirement), deposits, mutual funds, and pension plans; premier and private banking with independent advisory models like Wealth and OpenWealth for high-net-worth clients; business banking for self-employed professionals, retailers, and companies up to €500 million turnover featuring working capital, trade finance, and tailored advisory; and corporate & investment banking (CIB) providing structured financing, capital markets access, project finance, M&A advisory, cash management, and institutional services through sector-specific coverage in key hubs like Madrid, Barcelona, and Bilbao. The bank also supports sustainable finance initiatives, international trade finance, SEPA transfers, treasury services, and digital platforms such as CaixaBank Online Account (fee-free, 100% online), InTouch, CaixaBank Now, and Imagin for omnichannel access.
CaixaBank maintains a dominant position in the Spanish market with approximately 23.4% share in household and corporate loans, 24.5% in deposits, 23.8% in mutual funds, and 34.1% in pension plans as of end-2023, serving over 20.2 million customers across retail, private, business, and CIB segments primarily in Spain and Portugal via subsidiary BPI. It operates an extensive domestic network of branches and ATMs, complemented by international presence in 72 countries through 30 points of presence (branches, representative offices, and Spanish Desks in locations including Morocco, Poland, UK, Germany, France, New York, São Paulo, Beijing, and Dubai) and partnerships with over 1,600 banks worldwide.
Founded in 1904 and headquartered at Calle Sabino de Arana, 54 in Barcelona, Spain, with key operational centers in Valencia and Madrid, CaixaBank emphasizes a socially responsible model focused on customer financial well-being, innovation, and sustainability. Recent developments include a strategic alliance with Apple in 2024 to pioneer e-commerce split payments via Apple Pay in continental Europe, enhancing digital payment capabilities; the launch of digital platforms like Facilitea for home and car sales/rentals and Generación + for senior customers; surpassing €20.99 billion in sustainable finance mobilization in H1 2025 (62% toward 2025 targets, with ambitions raised to €100 billion over three years); exceeding €2.5 billion in hotel and tourist accommodation financing (up 44.8% YoY); and financing a €300 million Spanish portfolio acquisition in 2025. In H1 2025, the bank reported a net profit of €2.95 billion, up 10.3% YoY, alongside NPL reductions and technology-driven transformation.