Five9, Inc.
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ROIC.AI
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- Five9, Inc. (NASDAQ: FIVN) provides cloud-based contact center software solutions that enable enterprises to deliver AI-powered customer experiences across voice, chat, email, SMS, social media, and digital channels; its Intelligent CX Platform integrates Five9 Genius AI for agent assist, virtual agents, workflow automation, analytics, workforce optimization, omnichannel routing, and predictive engagement tools, serving industries including healthcare, finance, retail, telecommunications, and higher education with prebuilt CRM integrations such as Salesforce Fusion, telephony services, real-time monitoring, compliance features for HIPAA and PCI DSS, and APIs for custom scalability. Founded in 2001 and headquartered in San Ramon, California, the company operates globally with offices in North America, Europe (including a growing engineering hub in Porto, Portugal), South America, and APAC, supporting over 3,000 customers, 350,000 concurrent agent seats, and more than 14 billion annual call minutes through a subscription-based SaaS model emphasizing 99.999% uptime and partnerships with systems integrators, technology providers, and resellers. Recent developments include the August 2024 agreement to acquire Acqueon, enhancing outbound omnichannel outreach and revenue execution capabilities following prior acquisitions of Aceyus in 2023 for data unification and Inference Solutions for AI automation; international revenue expansion through new partnerships like MCM Telecom and XTT in LATAM, BT in Europe, and TELUS International in Canada; enhancements to Workflow Automation now standard in the platform; and surpassing $1 billion in annual revenue in 2024 amid enterprise subscription growth of 25% year-over-year.
Five9 to Report Second Quarter 2026 Financial Results on August 6, 2026
Five9: Positive On Management Refresh And Peer Read-Throughs
Five9 Announces Inducement Awards Under Nasdaq Listing Rule 5635(c)(4)
Did Five9, Inc. Insiders Breach their Fiduciary Duties to Shareholders?
Did Five9, Inc. Insiders Breach their Fiduciary Duties to Shareholders?
Kuehn Law Encourages Investors of Five9, Inc. to Contact Law Firm
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Five9 Appoints Niranjan Vijayaragavan as Chief Technology Officer, Rob Hornish as Chief Sales Officer, and Sven Linsmaier as Executive Vice President, Transformation and Strategy
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Kuehn Law Encourages Investors of Five9, Inc. to Contact Law Firm
New Five9 Research: AI Adoption in CX Hits 92%, But Consumer Trust Still Depends on Human Support
Five9 Launches Breakthrough New Release of Voice AI Agents to Power the Next Generation of Agentic Self Service
A Five9 Insider Sold Nearly 30,000 Company Shares. Here's a Closer Look at the Transaction.
Newsweek Names Five9 One of America's Greatest Workplaces in Tech 2026 and Among the Top Workplaces for Perks & Benefits
Fortune Media and Great Place To Work Name Five9 to 2026 Fortune Best Workplaces in the Bay Area™
Fortune Media and Great Place To Work Name Five9 to 2026 Fortune Best Workplaces in the Bay Area™
Did Five9, Inc. Insiders Breach their Fiduciary Duties to Shareholders?
Did Five9, Inc. Insiders Breach their Fiduciary Duties to Shareholders?