1-800-FLOWERS.COM, Inc.
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ROIC.AI
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- 1-800-FLOWERS.COM, Inc. (FLWS) operates as a leading e-commerce provider of floral arrangements, gourmet foods, and personalized gifts for various occasions, including birthdays, anniversaries, holidays, and sympathy expressions; its core offerings encompass fresh-cut flowers, plants, fruit arrangements, dipped berries under Shari's Berries, gourmet gift baskets, cookies via Cheryl’s Cookies, chocolates and candies, wines, gift-quality fruits, popcorn from The Popcorn Factory, baked goods from Wolferman’s Bakery, and personalized keepsakes through PersonalizationMall.com and Things Remembered, among others under brands such as 1-800-Flowers.com, 1-800-Baskets.com, FruitBouquets.com, Harry & David, Moose Munch, Simply Chocolate, and Vital Choice. The company conducts its business through three primary segments—Consumer Floral & Gifts, Gourmet Foods & Gift Baskets, and BloomNet, the latter providing wire services and software to independent florists—and reaches consumers and businesses primarily in the United States with international capabilities via its online platforms, call centers, and network covering over 90% of U.S. zip codes for same-day delivery. Founded in 1976 by James McCann as a single flower shop in New York City and headquartered in Jericho, New York, the company went public in 1999 and employs approximately 3,900 people. Recent strategic developments include a partnership with Uber Technologies to integrate Uber Direct for on-demand delivery enhancements across more than 1,000 BloomNet network florists, aimed at managing peak-season demand such as Valentine's Day; ongoing stock acquisitions by institutional investors like Pleasant Lake Partners and Fund 1 Investments in early 2025, totaling over $700,000 in shares; and fiscal 2025 results showing consolidated revenue of $1.69 billion alongside a net loss of $200.0 million, which incorporates a $143.8 million non-cash goodwill impairment. The company continues to leverage its multi-brand platform and technology for customer personalization, including AI-driven marketing, while focusing on cost reductions amid market challenges. No major acquisitions or reorganizations have been reported in the last 1-2 years beyond these operational and partnership initiatives.
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