- CEO
- Richard David Harpin
- Full Time Employees
- 9,000
- Sector
- Industrials
- Industry
- Specialty Business Services
- Address
- Cable Drive Walsall United Kingdom WS2 7BN
- IPO Date
- Mar 18, 2015
- Business
- HomeServe plc (HMSVF) provides home emergency repair, maintenance and improvement services to residential customers worldwide. Founded in 1993 and headquartered in Walsall, England, the company offers membership-based protection plans covering plumbing and drainage breakdowns; heating, ventilation and air conditioning (HVAC) systems including boiler services, installations and repairs; electrical systems; water and sewer lines; appliance warranties; whole home warranties; claims assistance; and home expert matching services connecting homeowners with local tradespeople through platforms such as Checkatrade, eLocal and Habitissimo. HomeServe operates across multiple segments including North American Membership & HVAC, EMEA Membership & HVAC, and Home Experts; it serves homeowners primarily through direct sales, partnerships with utilities and energy providers, and retail channels in the United Kingdom, United States, Canada, France, Spain, Portugal, Belgium, Germany and Japan.
The company delivers over 340 jobs per hour for membership customers globally and emphasizes greener home solutions such as HVAC as a Service via its HomeServe Advantage Program, tech protection plans and electric vehicle charging coverage.
HomeServe pursues growth through strategic acquisitions and expansions; it was acquired in January 2023 by Brookfield Infrastructure Partners L.P. for £4.1 billion, transitioning to private ownership under HomeServe EMEA, and subsequently completed the purchase of The Manchester Group (operating as IGS Home Warranty) on July 31, 2025, adding approximately 113,000 repair plans for plumbing, electrical, HVAC and appliances across U.S. states including Illinois, Indiana, Maryland, Michigan, Ohio, South Carolina and Texas. In early 2025, HomeServe expanded its German operations by acquiring Natelberg Group, bringing its plumbing and heating network in Germany to 21 companies and over 1,100 employees; earlier moves included entries into consumer finance via Shermin Finance and claims assistance through CET in the UK.