- CEO
- Johan Akerblom
- Full Time Employees
- 9,664
- Sector
- Financial Services
- Industry
- Financial - Credit Services
- Address
- Sicklastråket Stockholm Sweden 131 54
- IPO Date
- Apr 20, 2023
- Business
- Intrum AB (publ) serves as Europe's leading provider of credit management services, offering comprehensive solutions across the credit lifecycle including credit optimization such as credit decisions, monitoring, and information services; payment services encompassing sales ledger management, reminders, e-commerce, payment guarantees, and VAT refunds; debt collection and surveillance; factoring; and portfolio investments in non-performing loans. The company operates through segments comprising Credit Management Services focused on late payments and collections in core European markets, Strategic Markets providing similar services in Italy, Spain, and Greece, and Portfolio Investments involving acquisition of overdue receivables portfolios, with servicing extended to clients in financial services, telecoms, utilities, and other industries. Founded in 1923 and headquartered in Stockholm, Sweden, Intrum maintains operations in 20 to 24 European countries including Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and the United Kingdom, supported by approximately 9,000 employees. In recent developments, Intrum finalized a long-term investment partnership with Cerberus Capital Management in March 2025, enabling joint annual investments of up to EUR 1 billion in consumer unsecured non-performing loan portfolios across its European footprint, with Intrum contributing up to 30% of capital to advance its capital-light strategy; acquired AI-driven debt resolution platform Ophelos and payment platform eCollect in September 2023 to enhance digital collections and invoicing capabilities now live in multiple markets including Portugal and Italy; completed acquisitions of servicing platforms Haya Real Estate in Spain and Capquest and Mars UK from Arrow Global in 2023 to bolster its leadership in real estate and UK servicing; and on November 15, 2024, along with an affiliate, filed a voluntary petition for Chapter 11 reorganization in the U.S. Bankruptcy Court for the Southern District of Texas as part of ongoing recapitalization efforts.