- CEO
- Johan Akerblom
- Full Time Employees
- 9,664
- Sector
- Financial Services
- Industry
- Financial - Credit Services
- Address
- Sicklastråket Stockholm Sweden 131 54
- IPO Date
- May 10, 2018
- Business
- Intrum AB (publ) operates as a leading European credit management services provider, offering an extensive suite of products and services designed to optimize credit management for businesses and support individuals in regaining financial stability. Founded in 1923 and headquartered in Stockholm, Sweden, Intrum's core offerings encompass credit optimization services including credit decisions, credit monitoring, and credit information; consultancy and advisory services; payment services such as sales ledger management, reminders, payment guarantees, and VAT refund services; collection services including debt collection, debt surveillance, and purchase of overdue receivables; e-commerce credit management and payment solutions; accounts receivables management services, and portfolio investment services. The company serves a broad array of sectors including financial services, telecommunications, utilities, and more, operating across 21 European markets with notable subsidiaries in countries such as Denmark, Italy, Lithuania, Portugal, Switzerland, and the United Kingdom.
In the most recent developments, Intrum has undergone a significant recapitalization and financial restructuring process aimed at stabilizing the company and positioning it for long-term growth. The Swedish company reorganization initiated in January 2025 was successfully approved by the Stockholm District Court, with a reorganization plan confirmed following creditor approval. This process is a strategic initiative to improve Intrum’s capital structure, facilitate further deleveraging, and ensure operational continuity without disruption. The recapitalization was completed by July 2025, establishing a stable platform for delivering on the company's business plan. Additionally, in mid-2025, Intrum announced executive changes with the appointment of Johan Åkerblom as President, succeeding Andrés Rubio. The company continues to advance its One Intrum transformation program, leveraging digital and scalable solutions to enhance service delivery and drive recurring benefits.
Intrum targets business clients needing credit risk management, overdue debt recovery, and financial stability solutions, as well as individual consumers seeking financial health support. Its geographic footprint spans the Nordic region, Central, Southern, Eastern, and Western Europe, where it offers tailored servicing and investing segments. The servicing segment delivers comprehensive credit management services primarily focused on late payment and collections, while the investing segment specializes in the acquisition of portfolios of overdue receivables from banks and financial institutions, helping these clients free up capital and limit credit risk.
Overall, Intrum AB maintains a comprehensive and integrated credit management platform underpinned by ethical practices, advanced technology, and data-driven insights to serve its diverse European clientele and support sustainable economic growth within its markets. The company's recent recapitalization and reorganizational initiatives underscore its commitment to financial resilience and operational excellence in the evolving credit management industry.