- CEO
- Priyanka Dutta
- Full Time Employees
- 1,317
- Sector
- Finance
- Industry
- Finance/Rental/Leasing
- Address
- 11th Floor, West End Mall, Janakpuri New Delhi DE India 110058
- IPO Date
- Jul 2, 2024
- Business
- Akiko Global Services Ltd (AKIKO.NS) operates as a direct selling agent (DSA) in the Indian financial services sector, specializing in the distribution and sale of credit cards, personal loans, business loans, home loans, loans against property, and bank accounts on behalf of banks and non-banking financial companies (NBFCs); it also offers credit scoring, EMI calculators, and comprehensive financial management tools through its algorithm-based platform, Money Fair (The Money Fair), which analyzes individual data for creditworthiness assessments, offer comparisons, and unbiased advice. The company employs a multichannel customer acquisition model encompassing tele-calling, feet-on-street sales, corporate activities, and digital marketing, supported by a proprietary customer relationship management (CRM) system with robust data security features compliant with ISO 27001:2013 standards. Headquartered in New Delhi, India, and founded in 2018, Akiko Global Services primarily serves retail customers across India, leveraging partnerships with over 100 banks and NBFCs while maintaining a workforce exceeding 2,000 employees. Recent strategic developments include the acquisition of a 75% stake in M11 Insurance Agents Pvt Ltd completed on December 3, 2024, and a 70% stake in Akiko Global Commercial Broker on September 18, 2024, marking entry into insurance brokerage; the company plans to launch AkikoPay, a conversational AI-driven platform for loan distribution with risk-light model, alongside pilots for insurance and mutual fund distribution in H1 FY26, and intends to open 30 new branches across India within the next two months. These expansions underscore its focus on diversifying into insurance, investments, and technology-enabled financial services while scaling physical presence nationwide.