Max Healthcare Institute Ltd

Max Healthcare Institute Ltd

815.00
INR
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14.91EPS
75.33P/E
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Q2 FY2026 · Earnings Call TranscriptNovember 17, 2025

Operator

Ladies and gentlemen, good day and welcome to Max Healthcare Institute Limited's earnings conference call. As a reminder, all participant lines will be in the listen-only mode and there will be an opportunity for you to ask questions after the presentation concludes.

Should you need assistance during the conference call, please signal an operator by pressing "*" then "0" on your touchtone phone. Please note that this conference is being recorded.

I now hand the conference over to Mr. Suraj Digawalekar from CDR India.

Thank you, and over to you, Suraj.

Moderator

Thank you, Michelle. Good morning, everyone, and thank you for joining us on Max Healthcare's Q2 and H1 FY26 earnings conference call.

We have with us Mr. Abhay Soi, Chairman and Managing Director; Mr.

Yogesh Sareen, Senior Director and Chief Financial Officer; and Mr. Keshav Gupta, Senior Director - Growth, M&A and Business Planning.

We will begin the call with opening remarks from the management, following which we will have the forum open for an interactive Q&A session. Before we begin, I would like to point out that some statements made in today's discussion may be forward-looking in nature and a disclaimer to this effect has been included in the earnings presentation shared with you earlier.

I would now like to invite Abhay to make his opening remarks. Thank you, and over to you, Abhay.

Abhay Soi

Good morning, everyone, and thank you for joining us on Max Healthcare's second quarter and first half of financial year 2026 earnings call. We are pleased to report that the network has maintained its strong growth momentum through the first half of FY26.

For the second quarter, revenue grew by 21% year on year, while operating EBITDA increased by 23%, thereby extending our track record to 20 consecutive quarters of consistent growth. Importantly, this performance reflects the continued strength of our core operations, with existing units achieving revenue growth of 14% and EBITDA growth of 19%.

Building on this strong performance, we continue to enhance our capacity and service offerings through brownfield expansions. At Mohali, the new 160-bed brownfield tower has been commissioned, including the additional radiation oncology program.

At Nanavati Max, the new 268-bed brownfield tower is set to be commissioned this week. At Max Smart, the new 400-bed brownfield tower will be ready for commissioning within the next 30 days.

Alongside our expansion efforts, we also streamlined our corporate structure. Divestment of hospitals in Chhitra and Anupshahr was completed in September 2025.

Further, the merger of our two wholly owned subsidiaries was approved by the Honorable NCLT, Chandigarh Bench, with an appointed date of October 5th, 2024, which has resulted in a one-time benefit of ₹149 crores during the quarter. After long last, CGHS has revised the prices effective October 13th.

While some of it is still to kick in, we expect a favorable impact of over ₹200 crores once fully implemented. Further, with regard to insurance renewals, there was an impasse with certain players leading to temporary stoppage of cashless facilities.

The same has been resolved. Now coming to the second quarter performance highlights, please note that the term existing units hereafter refers to the network facilities that were operational prior to Q3 FY25, while Jaypee Hospital are categorized as new units.

Average occupancy for the network stood at 77%, compared to 79% in second quarter last year and 76% in the trailing quarter. Existing units reported occupancy levels of over 79%.

Occupied bed days were up by 19% year on year and 4% quarter on quarter. Average revenue per occupied bed for the quarter was ₹77,300, registering a 1% growth year on year.

For the existing units, like-for-like ARPOB grew by 3% year on year and remained stable sequentially. Network gross revenue stood at ₹2,692 crores, compared to ₹2,228 crores in the second quarter last year and ₹2,574 crores in the previous quarter.

This reflects an increase of 21% year on year and 5% versus trailing quarter. Of this, new units contributed to ₹144 crores, while the existing units delivered a 14% like-for-like revenue growth, driven by an increase of 11% in occupied bed days and 3% in ARPOB.

Digital revenue from online marketing activities, web-based appointments and digital lead management rose to ₹803 crores, accounting for approximately 30% of the overall revenue. Website traffic crossed 79 lakh sessions during the quarter, growing by 53% year on year and 15% quarter on quarter.

International patient revenue reached ₹231 crores, registering a growth of 25% year on year and 11% quarter on quarter. Network operating EBITDA stood at ₹694 crores, reflecting a growth of 23% year on year and 13% quarter on quarter.

Of this, new units contributed ₹23 crores, while the existing units delivered 19% like-for-like growth in EBITDA. Network operating EBITDA margin was 26.9% for the quarter.

Existing units reported an EBITDA margin of 27.5%, higher by 90 basis points year on year and 200 basis points sequentially. Annualized EBITDA per bed for the network stood at ₹73 lakhs.

Like-for-like EBITDA per bed for existing units was ₹76 lakhs, reflecting a 7% year-on-year growth. Profit after tax for the network was ₹554 crores, against ₹349 crores in second quarter last year and ₹345 crores in the previous quarter.

This includes one-time favorable tax impact of ₹149 crore pursuant to the merger of Crosslay Remedies and Jaypee Healthcare. Excluding this impact, PAT stood at ₹406 crores, reflecting 16% year-on-year growth.

The network generated free cash flows of ₹291 crores during the quarter. There was a buildup of accounts receivable in the institutional segment, which impacted the cash flow from operations.

₹456 crores was deployed towards ongoing capacity expansion projects and facility upgrades at newer units, while ₹146 crores was distributed as dividend. As a result, net debt for the network stood at ₹2,067 crores, compared to ₹1,755 crores at the end of June 2025.

Continuing our effort to support the local communities, we provided free treatment to approximately 44,000 patients from economically weaker sections of the society worth ₹61 crores at hospital tariff. Both our strategic business units continue to deliver steady growth in revenue and profitability.

Max@Home reported revenue of ₹63 crores, reflecting a robust 20% year-on-year growth. It offers 15 specialized service lines across 15 cities with over 60% repeat transactions.

Max Lab reported a revenue of ₹54 crores, reflecting a 16% year-on-year growth. It provides services in over 60 cities and served more than 6 lakh patients during the quarter.

Now coming to the status of expansion projects: Max Lucknow: the current capacity of the hospital stands at 413 beds, and we expect this to increase to 550 beds by end of this financial year. The onco radiation program, including PET-CT, will be launched in the next two weeks.

500 beds at Sector 56, Gurgaon: the project is progressing well at site, while GRAP had some impact on the pace of work. 100 beds at Max Nagpur: we have received environmental clearance and are awaiting the consent to establish.

We expect to complete the project within 24 months post receipt of the CTE. 397 beds at Patparganj: all approvals have been received and barricading work is complete.

The project is expected to be completed by FY28. 550 beds at Max Vikrant, Saket: the project will start immediately upon commissioning of the 400 beds at Max Smart.

We expect to complete this project within 40 months. 400 beds at Zirakpur, Mohali: project is continuing faster than anticipated and is now expected to be completed by end of calendar year 2027.

140 beds at Max Vaishali: demolition of the existing structure is complete and approvals are in process. We expect to complete this project in 24 months post receipt of the requisite approvals.

500 beds at Thane: master plans for the site have been finalized by the partners. The project is expected to be delivered in 42 months.

250 beds at Pitampura, Delhi: the partner is expecting the building plan approvals during the quarter, post which the project is expected to take 36 months. Finally, moving on to the overview of the company's performance for the first half of financial year 2026: Network gross revenue stood at ₹5,266 crores, reflecting a growth of 24% year on year.

Of this, new units contributed ₹278 crores, while the existing units delivered a 17% like-for-like revenue growth. Overall network operating EBITDA grew by 23% year on year to ₹1,308 crores, translating to a margin of 25.9% and EBITDA per bed of ₹71 lakhs, while existing units delivered an EBITDA margin of 26.5% with EBITDA per bed of ₹74 lakhs.

In the first half, we generated ₹679 crores of free cash flow from operations, after interest, tax, working capital changes and routine capex. ₹891 crores was deployed towards ongoing expansion projects and facility upgrades at newer units.

₹131 crores was spent towards land purchases and brownfield expansions at Max Vaishali, and ₹146 crores was distributed as dividend. With this, we open the floor for any questions that you may have.

Thank you.

Operator

Thank you very much, sir. We will now begin the question-and-answer session.

Anyone who wishes to ask questions may press "*" and "1" on their touchtone phone. If you wish to withdraw yourself from the question queue, you may press "*" and "2".

Participants are requested to use only handsets while asking a question. Ladies and gentlemen, we will wait for a moment while the question queue assembles.

The first question is from the line of Damayanti Kerai from HSBC. Please go ahead.

Damayanti Kerai

Hi. Thank you for the opportunity.

My first question is to Abhay. What we have heard, there has been some senior doctor departure from your team in NCR hospitals.

First, have you rehired the required doctors, and what kind of impact was there, if any?

Abhay Soi

That level of attrition is normal. You have certain teams always sort of move out, new teams come in almost immediately.

That is what has happened, we don't expect any impact.

Damayanti Kerai

Approximately what is the attrition rate in your doctors team, which you said is in line with the normal trend?

Abhay Soi

1% of doctors, less than 1% of the doctors.

Yogesh Sareen

When a new facility comes, another 0.5% happens with this.

Abhay Soi

Yeah. If some new facility comes, another 0.5%.

I

Yogesh Sareen

could say between 1% to 1.5% at best. Anecdotally, if two or three doctors leave or certain doctors leave, it doesn't change.

We've got close to 6,000 doctors, right?

Damayanti Kerai

Okay. No impact as such, and then it's a normal trend.

Okay. My second question is on your settlement with issues on the insurance company.

Has all the matters now been put to rest? Do you have any further contract which are coming up for negotiations and there might be some updates there?

Keshav Gupta

Damayanti, first of all, we have whatever we have in terms of these three insurance companies, that we already sorted. Not only sorted for now, but we also sorted for future in the sense that when we conclude this agreement now, we also agreed the next revision with them, right?

Yes, there are other companies also which are up for renewal this time, for example, including GIPSA and other insurance companies. Those negotiations are underway, I would say.

Abhay Soi

These sort of impasses happen once every few years, and we don't expect a repeat of this.

Damayanti Kerai

Okay. We haven't heard such instances in recent past, so that's what I was a bit curious whether things are now put in place for permanently and then we might not see similar situations coming up.

Abhay Soi

We've had suspension of cashless facilities of others in the past also. That's happened 3 years ago, that's happened 7 years ago.

Yogesh Sareen

We had with GIPSA also one point of time.

Keshav Gupta

Everyone has. They resolve.

They typically take a few days to a few weeks, and then it gets resolved.

Damayanti Kerai

Okay. One last question.

You said CGHS revision when it happens fully, for your portfolio exposure, that will be additional ₹200 crore kind of revenue which will come in.

Abhay Soi

That's right.

Damayanti Kerai

Okay. Approximately in your portfolio, what has been the tariff increase after this revision comes into effect, very broadly?

Abhay Soi

Damayanti, I can't give you the numbers of what the increase is, because obviously, it's a negotiation with the insurance companies. I think CGHS is a party player, right?

CGHS is around 10% of the overall revenue would draw off, right? We have around ₹2,000 crores of revenue.

We will have 10% jump up there because of this additional revenue. This is a net increase, because certain medicines, etc., also they've capped the rate.

This will be a net increase.

Damayanti Kerai

That's helpful. Thank you.

I'll get back in the queue.

Operator

Thank you. The next question is from the line of Tushar Manudhane from Motilal Oswal.

Please go ahead.

Tushar Manudhane

Thanks for the opportunity, sir. Firstly on the international patients side, and such as [unclear]

Operator

Tushar, I'm sorry to interrupt you. Tushar, your audio is not clear.

Tushar Manudhane

Am I audible?

Operator

Yes.

Tushar Manudhane

Okay. Sorry for that.

Just on the international patients side where the growth has been quite robust even this quarter, almost 25%, if you could just sort of help break down into volume and realization growth?

Abhay Soi

Most of it will be volume growth. I don't think there's any increase in the ARPOB in that segment.

You can assume that 25% is volume growth.

Tushar Manudhane

If you could also elaborate in terms of the geographies, in terms of diversification?

Abhay Soi

No, broadly the geographies remain the same, like we mentioned in the past. It's Middle East, it's Eastern Europe, it's African cluster and so on.

I don't want to give specific countries because that's privileged information.

Tushar Manudhane

Got it, sir. Just lastly on this clarity, the MSSH Saket 400 beds hospital, in terms of the timeline for the commissioning, I probably missed it on the opening remarks if you have already highlighted.

Abhay Soi

Perhaps you did. Both Max Nanavati, that's the Bombay hospital, is doing deep cleaning there, within this week we're expecting it to be commissioned.

Max Smart within the next 30 days.

Tushar Manudhane

Got it. Sir, how do you see the scale-up now that post commissioning not literally in terms of numbers, but in terms of the timeline in terms of ramp-up of occupancy or maybe the EBITDA break-even?

Abhay Soi

EBITDA break-even is almost immediate. We've stated that in the past also.

In brownfields, you don't have the EBITDA drag like in the greenfield.

Tushar Manudhane

Understood, sir. Thanks.

That's it from my side.

Operator

Thank you. We'll take the next question from the line of Andrey Purushottam from Cogito Advisors.

Please go ahead.

Andrey Purushottam

Hi. Congratulations for a consistent set of good results.

I had just two questions. One is that your profit growth after correcting is 16% year on year, which lags a little behind EBITDA and revenue growth.

Is there any insight you can provide to us on this?

Keshav Gupta

Obviously you would have seen that the finance costs have gone up, right? Also depreciation has gone up because we have new hospitals added, right, in the quarter three last year.

Their EBITDA margin is lower, and we have borrowings to really fund those acquisitions. I think as the EBITDA growth comes in level with the other hospitals, you'll find that these numbers will also start to grow in the same pattern.

Abhay Soi

Last year Jaypee wasn't there, right? That's about ₹2,000 crores of acquisition was done.

Andrey Purushottam

Okay. My second question was, I wanted your view on ARPOB.

Are you getting a feeling or what is the internal discussion in the company that the rate of growth of ARPOB is becoming slower? At least that's what optically it looks like.

I just want to know whether you accept this assessment from outside is something that you share. If so, is there any discussion on what to do about ARPOB going forward?

Abhay Soi

The ARPOB growth, it's Y-o-Y 3%, but it's also the impact of the new hospitals that we acquired and we started last year, right? If I take that out for a minute and say all the existing hospital means the one which were operating before December '24, then the ARPOB growth is 7%, right?

It's basically the impact of the mix, which is bringing this number down, because last year Q2, the share of the new hospital has gone up now. For example, Lucknow and Nagpur and Dwarka, and that's what is bringing it down.

On like-to-like basis, we don't have any concerns. It's still in the range of 6% to 7% that we used to have earlier.

Andrey Purushottam

Thank you once again and congratulations for a good set of results. I also like the disclosures that you make in your presentations.

They are very comprehensive, we appreciate that as investors. Thank you.

Abhay Soi

Thank you.

Operator

Thank you. The next question is from the line of Amit Thawani from Clear Blue Capital Advisors LLP.

Please go ahead.

Amit Thawani

Hi, thank you for taking my call. My first question is on insurance.

I think you have spoken about the issues in insurance that we had this quarter. Because of that, our growth in insurance has actually been one of the lowest amongst all our peers.

Then you have mentioned that the cashless has been reinstated. Can you confirm that for December quarter we've done with half of November and October, are we back on track with industry-level growth in our insurance business?

Abhay Soi

I think you need to look at it on an overall basis, right? Insurance growth may have come down, but your cash growth may have increased.

If you're not doing cashless, what happens? It's not necessary that you lose a patient.

The patient also just converts to cash-paying, right, because he goes and claims later. Doesn't necessarily change the hospital because of it.

I think what you need to look at is the overall occupancy between cash and this, what was the impact. You won't see any major impact on the occupancy of the hospital, right?

That's what you need to see.

Amit Thawani

Right. My only worry is that are we doing more institutional business because the insurance patient is not coming, but that doesn't seem to be the case.

Abhay Soi

That doesn't seem the case, and you see the cash business has moved up. You'll see what's the occupancy between cash and insurance, because that's fungible, right?

Amit Thawani

Right. That is fungible.

Abhay Soi

If you come to me as a doctor, okay, you'd use your insurance when you can. If you can't, then you just sort of pay cash, right?

There's no impact. If you do believe there was an impact, then the point is just that going forward, you'll see the benefit of it because all of it is now back to normal, right?

Amit Thawani

Got it. Our cash flows were weak and as you rightly mentioned, it's because of our institutional business.

Just wondering because now we are coming up with Nanavati and Saket, do we expect some kind of further deterioration because of this?

Abhay Soi

No. Institutional payments have historically also been lumpy, right?

They don't necessarily come on this thing. There's certain months they build up because various PSUs and so on and so forth, whether it's ECHS, CGHS and all, they run out of budgets, then they write to the ministry, get those budgets, get them replenished and then they pay.

They have been lumpy in the past as well, it's nothing to be sort of concerned about.

Amit Thawani

We don't expect further deterioration in the cash flows?

Abhay Soi

No, not at all. Even this is not a deterioration.

You see it as a one-time this thing. Next quarter, you'll probably see a larger amount of cash flows come through.

Amit Thawani

Full

Abhay Soi

year, okay, it'll pretty much be the same number of days. This sort of at a point of time, lumpiness happens in institutional payments.

Amit Thawani

Got it. I understood.

My last question is on Mohali. We added 160 beds, but the presentation shows an operational increase of 53 beds only.

Is it that the next 107 beds will move into operational in Q3? The Mohali is a O&M agreement with the government, because in O&M, the entire revenue doesn't get recognized.

Does that mean that these beds really don't have a material impact on our P&L?

Abhay Soi

No, two things. One is Mohali is a revenue share, right?

We say 5% of our revenues are given to the government. We're recognizing the whole thing.

That's one. Second is, as far as the beds are concerned, the entire tower has 160-odd beds.

Now, you don't wait for the last light to be put to commission the whole thing, okay? For example, on 160, if the first four floors are ready, I will start the first four floors, okay?

The rest of the floors, as and when they come online, you start them.

Amit Thawani

In Q3, how much will get operational in Mohali?

Abhay Soi

As we speak, there are 90 beds which are operational out of the 53, right? Out of that, 160.

53 was made operational on 1st of August. That means the impact in the quarter is around 35 beds, because we have to take the weighted average, right?

That's the reason why you see the number to operational capacity to be lower. Going forward, we've obviously not stopped beds there.

As we see the occupancy, we will open more beds.

Yogesh Sareen

Quarter three you'll be having all the beds ready.

Abhay Soi

Beds will be ready, but we will open them as we see the demand there, right?

Amit Thawani

Okay. Got it.

In Lucknow and Noida, we are seeing a lot of interest from a lot of our peers as well. They're coming out with some big capacities.

Any comments on the competitive intensity out there?

Abhay Soi

Not really. I think the Noida capacity, it doesn't come overnight, right?

It's been under construction for the last 4 years. Any competitor coming up with any capacity has been constructing it for the last 4 to 5 years, it's always been the this thing.

In fact, we purchased Jaypee later. That was we fell from the sky and purchased it, right?

That was a cold start.

Amit Thawani

Okay. My last question, on the ARPOB growth, Yogesh mentioned we are trending at about 6% now this quarter.

Is that a fair comment for our existing units? 7% plus.

Yogesh Sareen

We are around 7% ARPOB increase if I take the existing units. When I say the existing unit, that means units which were operating December '24 before.

Amit Thawani

This December quarter is clocking a 7% on our pre-existing units?

Yogesh Sareen

Not December quarter, I'm talking September quarter. We have not given any guidance on Q3.

I'm saying that the September quarter, that the number of 3.3% that we have ARPOB increase, if I take out the impact of the new hospital that we added, right, in quarter four of, FY25, then the increase in the existing hospital is 7% in the ARPOB, around 6.8%.

Amit Thawani

Understood. Thank you so much.

Operator

Thank you. A reminder to all the participants that you may please press "*" and "1" to ask questions.

The next question is from the line of Kritika Damani from Prospero Financial Solutions. Please go ahead.

Hi.

Kritika Damani

Thank you. Congratulations on a strong quarter.

My first question is that you have a occupancy of over 75% and a consistent trend on the ARPOB because of the strategic push in your high acuity care like the new oncology focused hospital. Since a mature case mix naturally increases the average length of stay, how are you balancing its trade-off to maintain patient throughput at your already busy hospitals?

Abhay Soi

Sorry, what's the question exactly? What we can say the occupancy throughput, right?

Kritika Damani

What I want to know is how are you balancing the trade-off to maintain the patient throughput because your average length of stay is really high. I just want to know about that.

Abhay Soi

You do it by opening new capacities. You do it through improving your patient services, your discharge times and so on and so forth, right?

Having said that, you have to keep in mind one thing. When a hospital is full, it's not a hotel.

It's not like people are sitting in the emergency and I say, "Look, 12:00 12:00, I can send them away by saying my hotel is fully booked. Please go somewhere else," right?

There will be a point of diminishing returns where people have really wait in emergency waiting for the beds, and they have to wait sometimes for 6 hours, sometimes for 1 day, for 1.5 days. Complaints increase.

You try to do your best, but we are also in the job of serving every patient who's coming over there. I think that is very important differentiation.

Kritika Damani

Okay. My second question is that for the first half of your FY26, can you quantify what percentage of your total hospital revenue came from the international patients and what is the yield profile of this business?

How does the ARPOB and the average length of stay for an international patient compare to that of a domestic patient portfolio?

Abhay Soi

It's about 9% of the revenue, and I think typical ARPOB is about 30% higher for international patients compared to our average. I think ALOS is what?

ALOS is 1.2 times. 1.2 times, because people who come for international this thing are coming for more acute diseases, right?

So All

Kritika Damani

right. Last question is that your asset-light divisions like the Max Lab and Max@Home are posting excellent revenue growth.

My question is about their profitability and capital efficiency. For the first half of FY26, what is the consolidated EBITDA margin?

What is your long-term margin target for these segments as it scales?

Keshav Gupta

I think that's already there in the investor release, right? The Max Lab reports an EBITDA margin of around 15% 16%, right?

The Max@Home business, right, the EBITDA would be around 20%. If I take the global EBITDA, that'll be probably more than the hospital EBITDAs, all right?

That's the EBITDA margin that we have.

Abhay Soi

These are also subdued right now, because like you mentioned, we're growing at a fast pace because we're investing for their growth, right?

Kritika Damani

All right. Thank you.

I'll get back in the queue.

Operator

Thank you. The next question is from the line of Neha Manpuria from Bank of America.

Please go ahead.

Neha Manpuria

Thanks for taking my question. Abhay, last call you'd mentioned that probably 6 months' time we should start seeing traction in Noida with insurance empanelment.

Is that on track? Should we start seeing that improvement in Noida, let's say, in the December or March quarter?

At what point do you see Noida getting to, let's say, mid-25% margins?

Abhay Soi

I think Noida is already at 25% margin, no?

Yogesh Sareen

Noida is around 18% margin.

Abhay Soi

18% margin. I think insurance empanelment, all of that has happened as far as Noida is concerned.

Yogesh Sareen

On Q-on-Q you see that there is a 8% growth in Noida, right, and the EBITDA margin is also grown compared to last quarter. We do expect that if you pick up the revenue of this hospital since January of this year, every month is higher than the previous month.

I think we're seeing the traction. We hope that this will come to that level.

Abhay Soi

I think it wasn't insurance empanelment. I think it was licenses for various sort of clinical programs which had to come through, and so on and so forth.

All that has come through. Now we are seeing the higher clinical throughput.

Neha Manpuria

What's the occupancy in Noida currently then?

Abhay Soi

It's around 62%.

Neha Manpuria

62%. Okay.

64% in the quarter. Okay.

This therefore should improve as you've seen these new clinical programs getting added, right?

Abhay Soi

That's right.

Neha Manpuria

That's right. That's right.

Understood. My second question is on Dwarka.

What's the occupancy in Dwarka on our operational bed, and what margins are Dwarka at currently?

Abhay Soi

I think we're doing about close to 80%. What is the Dwarka is 81% plus occupancy in the quarter.

We have 285 beds operational now. It's a 300-bedded hospital.

Once we get the oncology block, then we'll be able to rotate some oncology beds and move them there and have this hospital capacity restored to 300 beds. The EBITDA margin, you want to mention the EBITDA margin for this hospital?

I would say it'd be around 15%.

Neha Manpuria

Okay.

Abhay Soi

Yeah.

Neha Manpuria

Understood. I was just Sorry.

Abhay Soi

Trajectory for a greenfield would be that you sort of ramp up the occupancy, right? Then after that you see expansion of margins.

Neha Manpuria

Yeah. It would then in that case, given that we are at 80% occupancy already for Dwarka, by next year, it should be in line with corporate average in terms of margins?

Would that be a fair assumption?

Abhay Soi

No, if that should be the case, yeah. Do keep in mind even oncology bunker is not operational over there right now, right?

Neha Manpuria

Okay.

Abhay Soi

That will I think It has very high level of, I would say, the PSU bed occupancy. We have to bring that down, basically the idea was first to fill up this hospital, and then start to dilute the tariffs.

I think we are at a stage where we started to do that now. Yeah.

You're going to see higher ARPOBs, you're going to see expansion of margins, you're going to see that happening through both patient mix, clinical mix, including higher amount of share of oncology once the radiation oncology starts over there. You're also going to see us planning and implementing another 200 beds in that site.

I think the idea is to do the brownfield, because like I said, we already run out of capacity, right?

Neha Manpuria

Understood. Okay.

Because I was just wondering about the ARPOB growth of 3% including all hospitals except for Noida, right? That's what your existing ARPOB growth that you mentioned.

Given that, I'm assuming Lucknow, Nagpur should have also seen very strong ARPOB growth, the 3% number, and the 7% that you mentioned for existing network, how should I read those two numbers?

Yogesh Sareen

By the way, the Dwarka ARPOB has come down. When we started it, we didn't have any institutional business, right?

The institutional business actually started. Actually it's come down.

Neha Manpuria

All right. Understood.

Okay.

Abhay Soi

That's When you do a cold start, for you to get any institutional business takes you about 6 months, to sign that, to get empanelled with institutions, right?

Neha Manpuria

Understood.

Keshav Gupta

You start off immediately with high ARPOB, low occupancy. Only self-pay business.

Only self-pay business, because you don't even have insurance contracts in the first 6 months.

Neha Manpuria

I'd assumed that you'd probably do more emergency cases which then moved to higher acuity.

Keshav Gupta

That's right. The first two quarters, started in July last year till the end of the year, it was high ARPOB simply because you're not even NABH at that stage.

You don't have institutional empanelments, you don't have sort of insurance empanelments and so on. The cash-paying business, high ARPOB, low occupancy, and that starts changing thereafter.

That drags your ARPOB down as you get in this thing.

Neha Manpuria

Okay. The CGHS, you said ₹200 crores upon completion, once fully completed.

What's the duration by which this will fully get reflected? Would it be a phased manner in which we will see the realization of these price increases?

Abhay Soi

No, they have a new category called super specialty hospitals.

Neha Manpuria

Correct.

Abhay Soi

On their portal, they haven't completed the codes for that. That we are expecting in the next maybe 15, 20 days or whatever.

Neha Manpuria

Okay. That's the only thing that is pending for this to be implemented.

Abhay Soi

It's more It's partially implemented. Partially, the super specialty rates will be implemented once they update their portal.

Neha Manpuria

Got it. Okay.

Thank you so much.

Operator

Thank you. The next question is from the line of Sumit Gupta from Centrum Broking.

Please go ahead.

Sumit Gupta

Hi, good afternoon. Thanks for taking my question.

The first is what was the growth on the ARPOB growth of the segment, be it international or institutional?

Abhay Soi

Sorry?

Sumit Gupta

ARPOB growth for the segments basically, be it cash or institutional mix, what was the ARPOB growth? For

Yogesh Sareen

which segment? The walk-in business, both insurance and the self-pay, has grew by around 7% to 8%, right, on a like-to-like basis.

It's basically the impact of the new hospital that are not added into the existing hospital now, which has brought the growth to 3.3%. Yeah.

Sumit Gupta

Yes, sir. No, with respect to institutional mix, have you witnessed any ARPOB growth?

Yogesh Sareen

No, the ARPOB growth is flat-ish in the institutional. Institutional doesn't see has any ARPOB growth.

It will have going forward, right? Because the rates got revised only in October.

In quarter two, there's not a growth in the institutional ARPOB, but in the self-pay and the insurance will be in the range of 8% to 10% type.

Sumit Gupta

Understood. Sir, second question, what was the performance of Lucknow and Nagpur unit in this quarter?

Yogesh Sareen

No, we don't share the hospital-wise performance, but suffice to say that the Lucknow did grew over the previous quarter. On a quarter-on-quarter, it's a 7%, 8% growth that we reported, and the EBITDA is also grown by more than 20%.

Sumit Gupta

It's maintaining the 30% plus margins in Lucknow, we can expect this to sustain?

Yogesh Sareen

Yeah.

Sumit Gupta

Okay. For Nagpur?

Abhay Soi

Again, we don't give specific hospital-by-hospital numbers.

Sumit Gupta

Understood. Thank you, sir.

All the best.

Operator

Thank you. We'll take the next question from the line of Prashanth Kshirsagar from Univest Corporate Research Private Limited.

Please go ahead.

Prashanth Kshirsagar

My question is on Noida hospital facility. In one of the earlier presentations, you had mentioned you have land parcels with further bed potentials in Greater Noida 400 beds and Sector 128 Noida 700 beds.

I just wanted to ask you, is the land adjacent to the existing hospital facility or it's at a different location?

Abhay Soi

No, the present one we have in Noida is 18 acres of land, right? You can imagine we can keep building over there.

That's all adjacent. It's all contiguous land parcel.

Similarly, in Lucknow, it's 27 acres of land, we can pretty much keep going for the next another 2, 2.5 thousand beds. We have another location in Lucknow.

In Noida, of course, in addition to that, we have land in Greater Noida.

Prashanth Kshirsagar

That's what I'm saying. The location is different from the existing land

Abhay Soi

parcel. Greater Noida and Noida are separate locations.

Neha Manpuria

In your question, the 700-bed site, which is a very far project, is the adjacent site to the Noida Hospital, the Jaypee Noida Hospital, and what you mentioned as a 500-bed site, that's a separate site in Greater Noida.

Prashanth Kshirsagar

This Sector 128 is adjacent? They are

Keshav Gupta

the same complex. Yeah.

That's the 18-acre complex.

Prashanth Kshirsagar

That's the 18-acre complex. Fine.

Keshav Gupta

Yeah. You have 700 more beds.

Prashanth Kshirsagar

Okay. That's what I wanted to clarify.

Thanks a lot, sir. All the best.

Operator

Thank you. The next question is from the line of Kunal Dhamesha from Macquarie.

Please go ahead.

Kunal Dhamesha

Hi, thank you for the opportunity. One clarification: can you please share the international patient bed share for this quarter?

Abhay Soi

It's similar to what it used to be earlier. It'll be around 6%, 6.5%.

Kunal Dhamesha

6.5%. Sir, for other channel, we have just shared for institutional.

Can you also share for

Keshav Gupta

Around 5.5%, yeah.

Kunal Dhamesha

5.5%. Sir, for other channels like self-pay and TPA if we can share?

Keshav Gupta

Self-pay is around 26% to 27%. The insurance is around 34% to 35%.

The institutional,

Kunal Dhamesha

right? Right.

Thanks for that. Second one for Mr.

Soi on the sorting of issues with the insurance. Sir, how should we think now with whatever negotiation which would have gone between you and the insurance companies for the next 1 or 2 years, for us, the procedure rates, do we keep getting similar hikes what we had taken historically in the last 2, 3 years?

Is it going to be higher, lower? If you can share some color would be great.

Abhay Soi

I'm not going to give you specifics, but yeah, it's in line with what has been happening historically. It's not anything more than that.

Within the band, yeah. Then

Kunal Dhamesha

sir, let's say the four insurance company which at least media suggested had suspended cashless, all four of them are now online? They are doing cashless?

Abhay Soi

That's right. For us,

Kunal Dhamesha

are they material in terms of let's say out of our 35% insurance revenue, are they material in terms of contribution to our top line?

Abhay Soi

They are material. Like I said, you need to look at cash and TPA as a homogeneous body, right?

When you can't do cashless, then the question is, do the patients not come or do the patients come and pay out of pocket and then claim later from the insurance companies? The cashless gets suspended, not the insurance.

Kunal Dhamesha

Sure. Patient did come.

It's just the change of the channel for now, and now it is reverted back.

Abhay Soi

We saw a spike in our cash patient.

Yogesh Sareen

Self-pay. Kunal, definitely the share of insurance came down and the share of self-pay went up in terms of bed share, right?

The overall OPDs also grew quarter on quarter. That means it's not a major impact, right?

Kunal Dhamesha

Sure. Sir, the 7% ARPOB growth on a like-to-like basis, I know you shared that Dwarka has gone down a bit and hence the overall is 3%, but wouldn't the specialty mix also helped us given the medical bed patients are down quite a bit in this quarter on a year-on-year basis?

Abhay Soi

Yes, it takes into account that, right?

Kunal Dhamesha

Right. Then, with medical going down, shouldn't the growth be higher for our existing hospitals is my question, because oncology has also gone up in terms of the contribution.

Shall we continue to maintain this around 7% plus or minus 1% going forward for existing hospital?

Abhay Soi

That's been historical as well, right? I don't see any changes there.

Kunal Dhamesha

Sure, sir. Sure.

Yogesh Sareen

You take that, internal medicine is basically the impact that you continue to have in quarter two. The new hospital, the share of internal medicine is low.

While there is some impact, you can see in the earning update also, but I think it's not that big an impact.

Kunal Dhamesha

You're saying new hospital it grew and existing hospital it went? Okay.

Lastly, sir, on the operationalized bed, because we are bringing capacity at Nanavati and Max Saket, how should we look at operational beds in Q3 and Q4, what the potential number from where we are in Q2?

Yogesh Sareen

It's tough to really give you that number, because we have to also see how many days do we open those beds for, when do we get the approvals, the OC, etc. I want to avoid any forward-looking statements so that

Kunal Dhamesha

Okay. Let's say the trajectory should be in line with more like Dwarka is something like in 1 year we are almost up with all beds?

Abhay Soi

Greenfield versus a brownfield, right? It's a very different sort of this thing.

Because your occupancy ramp-up and your EBITDA ramp-up are two very different. Normally it's more positive in a brownfield, but yeah, I'm going to avoid giving any forward-looking statement.

Kunal Dhamesha

Sure, sir. Thank you for all the clarity, and all the best.

Abhay Soi

Thank you.

Operator

Thank you. Participants, you may please press "*" and "1" to ask questions.

The next question is from the line of Neha Manpuria from Bank of America. Please go ahead.

Neha Manpuria

Thanks so much. Sir, just a quick question: what was our network capex intensity in the first half?

Abhay Soi

We spent around ₹900 crores.

Neha Manpuria

Okay. Second half would be a similar number?

Abhay Soi

A bit higher, probably. Hopefully around ₹1,100 crores, yeah.

Neha Manpuria

All right. Got it.

Thank you so much.

Operator

Thank you. We'll take the next question from the line of Gourav Bhama from JM Financial.

Please go ahead.

Gourav Bhama

Hi, sir. Am I audible?

Abhay Soi

We can hear you.

Gourav Bhama

Hi, sir. Good morning.

Congratulations on a good set of numbers. I just wanted clarification on two fronts.

The first being that when we say that the ARPOB this quarter was subdued, that was largely due to the insurance issues and the impact of the new hospitals, right?

Abhay Soi

Not so much the insurance, I would say. Like I said, any reduction in insurance perhaps you made up because you had that much people shifting to cash patients.

I think, yeah, perhaps because of the new hospitals.

Gourav Bhama

Understood. The second question regarding the, sir, impact of CGHS, the INR 200 crore positive impact that we are expecting, I know you answered it before, but there was some disturbances.

Just wanted to clarify again, what is the estimated timeline we are expecting for that to reflect in our numbers?

Yogesh Sareen

I think some of it has already started from 13th of October. I think there's a super specialty rate that should kick in.

That will kick in I think by the end of this month. We don't know how much time it'll take, but I think our expectation is that by end of November that rate should also be up and working, thank you.

Gourav Bhama

Understood. Thank you, sir.

That's all from my end. Thank you for the opportunity.

Operator

Thank you. Ladies and gentlemen, we'll take the next question from the line of Nitin Agarwal from DAM Capital.

Please go ahead.

Nitin Agarwal

Thanks for taking the question. Just following up on the CGHS question, sir, the CGHS impact you talked about, it is largely for CGHS, or the expectation is similar rate revisions will happen for other, say, central government agencies also.

Is that over and above this?

Abhay Soi

No, all central government agencies are linked to CGHS, okay? This is number for CGHS and CGHS-like accounts.

This includes ECHS, this includes others. Some of these like super specialty rates, some of the notifications, etc., on ECHS and all is expected because they are in line normally with this thing, but they have to go through their paperworks.

Nitin Agarwal

That essentially our estimate pretty much includes that inflation also.

Abhay Soi

That's right. This is CGHS and like accounts.

Linked accounts,

Nitin Agarwal

yeah. Thank you so much.

Operator

Thank you. The next question is from the line of Shaleen from UBS.

Please go ahead.

Shaleen Kumar

Hi. Just continuing regarding the past participant, is it fair to assume that the benefits start trickling in from FY27 for whole of the benefit which you spoke about of around ₹200 crores?

Abhay Soi

Of what?

Shaleen Kumar

The CGHS pricing increase benefits. You said in next 15, 20 days we should resolve it, and then beyond CGHS also the similar CGHS-like institutions will follow it.

FY27 is the year where we can expect the total benefit to come in?

Abhay Soi

Yes. Yeah, 100%.

Shaleen Kumar

What kind of a flow-through will it have on your operating profit, EBITDA?

Abhay Soi

Pretty much 85% to 90% flow-through. Yeah.

Sure.

Shaleen Kumar

If you're looking at roughly ₹200 crores of top line, something like ₹150, ₹160 crores of EBITDA addition can happen through this?

Abhay Soi

It'll be an impact of ₹200 crores, and hopefully, yeah, it's good numbers should flow through.

Shaleen Kumar

Got it, sir. Regarding our Smart and Nanavati, I understand both are brownfield, but there is a bit of a cost.

Is it fair to assume that a large part of cost is already in our P&L reflecting in 2Q, or can we expect some more increase in 3Q as well?

Abhay Soi

You're talking about fixed costs or variable costs?

Shaleen Kumar

Variable costs.

Abhay Soi

Variable costs of course will be related to the

Shaleen Kumar

Sorry, sorry, sorry, fixed costs. My mistake.

Fixed costs. Sorry, my mistake.

Abhay Soi

No, these are brownfields, right? Your fixed costs is largely covered by existing hospitals.

Shaleen Kumar

My point is right, because we've been in a process of keep on adding new beds, right? Our top line grows, then our EBITDA and then our PAT.

I think the point we will be there where most of our hospital reach a stage where our EBITDA start growing faster. I think we are reaching that stage.

Is it a fair assumption that even in 3Q, we should see the same kind of phenomenon that margin expansion despite starting to brownfield?

Yogesh Sareen

I didn't understand the question. You're right.

There will be a bit of operating leverage that will kick in once those brownfield towers start getting filled up. That may be 15 days here and there, but, yeah, operating leverage should kick in.

That's the whole concept of brownfield.

Abhay Soi

You should have expansion of margins with

Shaleen Kumar

brownfields

Abhay Soi

will give you higher margins than existing hospital beds.

Shaleen Kumar

There are two things happening, right, in our growth journey, right? One, our new hospitals, which we have added in past, they are significantly improving in their profitability.

At the same time, also, we are adding new hospitals, right, which are coming in at a lower margin, right? They are two balancing act.

Given that we have added substantial amount of beds over past 18 months, where does the flow-through of the profitability can be higher than and will negate any negative impact of these new beds? That's what I'm trying to understand.

Abhay Soi

That's right. My point is something even better, right?

That the new beds, because largely what is brownfield, don't necessarily have a drag on EBITDA that you're trying to subsidize via your previous expansion.

Shaleen Kumar

For sure. No, that I Would be

Abhay Soi

not only you will have expansion or benefits coming out of what you expanded of capacity addition of over the last 15 months or 17 months, that's about 30% capacity, but majority of the capacity coming up now, another 30%, is brownfield. That brownfield capacity should be soon after commissioning should get into higher EBITDA margin business to start with.

Shaleen Kumar

Got it. All right, sir.

That's it from myself, and thank you so much.

Abhay Soi

Thank you.

Operator

Thank you. As there are no further questions, I would now like to hand the conference over to the management for closing comments.

Thank you, and over to you, sir.

Abhay Soi

Thank you, everyone, for joining us today. We appreciate all your time and look forward to interacting with you again next quarter.

Thank you.

Moderator

Thank you, members of the management. On behalf of Max Healthcare Institute Limited, that concludes this conference.

We thank you for joining us, and you may now disconnect your lines. Thank you.