- CEO
- Peter Ndegwa
- Full Time Employees
- 6,902
- Sector
- Communications
- Industry
- Wireless telecommunications
- Address
- Nairobi Kenya
- IPO Date
- Mar 28, 2008
- Business
- Safaricom PLC provides telecommunications, mobile financial, and digital technology services to retail consumers, enterprise clients, financial institutions, and public sector organizations across Eastern Africa. The company operates through several core business segments: Voice and Messaging, Mobile Data, Mobile Money, Fixed Broadband, and Enterprise Solutions. Its telecommunications and digital infrastructure portfolio includes 2G, 3G, 4G, and 5G cellular voice and data connectivity, international voice roaming, and Short Message Service (SMS); consumer fixed-line and fiber-to-the-home broadband under the Safaricom Home Fibre brand; and enterprise communications comprising dedicated internet access, software-defined wide area networking (SD-WAN), Internet of Things (IoT) monitoring, cloud hosting, cybersecurity services, colocation infrastructure, and IT managed services. Through its proprietary mobile financial platform, M-PESA, the company provides domestic and cross-border peer-to-peer funds transfers; retail merchant acquiring and digital payment checkout via Lipa Na M-PESA; digital credit, overdraft, and savings facilities including Fuliza, M-Shwari, and KCB M-PESA in collaboration with banking partners; micro-investment and wealth management products such as Mali; and business-to-business payroll, bill aggregation, and merchant disbursement solutions. Safaricom also provides specialized digital platform ecosystems, such as DigiFarm for agricultural supply chain integration, digital health tools, and education technology platforms. In recent developments, Safaricom expanded its geographic footprint into Ethiopia through its operating subsidiary Safaricom Telecommunications Ethiopia PLC, deploying nationwide telecommunications network infrastructure and launching commercial M-PESA mobile money operations; accelerated the commercial rollout of high-speed 5G network coverage across major commercial centers in Kenya; established strategic cloud partnerships with global hyperscalers including Amazon Web Services and Google Cloud to provide enterprise cloud migration, data management, and artificial intelligence solutions; and expanded its fintech capabilities through new merchant credit financing tools, digital payment terminals, and interoperable international remittance corridors. Founded in 1997, Safaricom PLC is headquartered in Nairobi, Kenya, and operates as a subsidiary of Vodacom Group Limited and Vodafone Group Plc, with the Government of Kenya maintaining a significant equity stake.