- CEO
- Ian Lowe
- Full Time Employees
- 138
- Sector
- Technology services
- Industry
- Packaged software
- Address
- 420 George Street Sydney NSW Australia 2000
- IPO Date
- Dec 13, 2000
- Business
- Integrated Research Limited delivers specialized computer software solutions for managing performance and user experience across vital enterprise computing, unified communication, and payment networks. The company’s flagship Prognosis platform offers an integrated suite of monitoring and management tools, providing key operational insights for environments including HPE NonStop systems, distributed servers, advanced unified communications, and diverse payment infrastructures. This platform underpins three core solution areas: Collaborate, for optimizing complex communication and contact center ecosystems; Transact, which analyzes payment data for card, high-value, and real-time transaction environments; and Infrastructure, providing deep visibility to ensure the stability of critical IT foundations. In addition to its software, the company offers various services, including licensing, specialized testing, ongoing maintenance, and professional consulting, increasingly shifting towards Software-as-a-Service (SaaS) delivery models. Recent innovations include the launch of Prognosis Elevate in late 2025, an observability-as-a-service platform for unified communications and collaboration, and the introduction of advanced features in Prognosis 13.1 to support cloud migration and Webex dedicated instances earlier that year. Integrated Research also introduced new High Value Payments solutions and is developing Iris, an AI-powered product slated for release in calendar year 2025. Serving a global clientele across more than sixty countries, Integrated Research counts major stock exchanges, leading banks, credit card providers, telecommunications carriers, and technology firms among its diverse customer base. Headquartered in North Sydney, Australia, the company was established in 1988.