- CEO
- Sean Robin Summers
- Full Time Employees
- 90,000
- Sector
- Consumer Cyclical
- Industry
- Department Stores
- Address
- Pick n Pay Office Park Cape Town WC South Africa 7708
- IPO Date
- Aug 25, 2020
- Business
- Pick n Pay Stores Limited is a South African retail company engaged primarily in the fast-moving consumer goods industry. Founded in 1967 and headquartered in Cape Town, the company operates a broad range of store formats including supermarkets, hypermarkets, clothing stores, liquor outlets, and an online retail platform. Pick n Pay trades under two main brands, Pick n Pay and Boxer, with a network encompassing over 2,279 stores across South Africa, Botswana, Eswatini, Lesotho, Namibia, Nigeria, Zambia, and Zimbabwe. Its product offerings span food, health and beauty products, general merchandise, clothing, and liquor, supported by an expanding online grocery delivery platform called Pick n Pay asap! which provides on-demand delivery within 60 minutes.
In recent developments, Pick n Pay has undertaken a major turnaround strategy highlighted by extensive store refurbishments and openings. In 2025, the company announced plans to revamp and reopen 17 stores, featuring a new hypermarket format that broadens the range of general merchandise and groceries. An aggressive expansion plan aims to open 100 new stores by 2028 across South Africa, supporting both corporate and franchise models. Pick n Pay has also enhanced its online presence with the relaunch of its website integrated with its asap! delivery service and a new app offering AI-powered features and an expanded product catalogue. Moreover, Pick n Pay has engaged in strategic partnerships including one with First National Bank to integrate the eBucks rewards programme into its retail ecosystem, and with Ocean Plastic Technologies to promote sustainability in its liquor stores.
The company expanded its geographic footprint in Nigeria through the acquisition of luxury grocery brand WhiteTree Gourmet in Lagos, strengthening its capacity in niche markets. Pick n Pay continues to prioritize customer experience with store features such as expanded fresh produce sections and convenience-oriented layouts. The company invests significantly in sustainable business practices and broad-based black economic empowerment initiatives, reflecting its strategic focus on resilience, innovation, and market responsiveness across southern and sub-Saharan Africa. Pick n Pay operates a dual model of owned and franchised outlets targeting diverse consumer segments, supported by ongoing technology integration and data analytics advancements to drive growth and consumer engagement.