- CEO
- Akira Oyama
- Full Time Employees
- 79,544
- Sector
- Industrials
- Industry
- Business Equipment & Supplies
- Address
- 1-3-6 Nakamagome Tokyo Japan 143-8555
- IPO Date
- Jul 17, 2013
- Business
- Ricoh Company, Ltd. is a Japanese multinational imaging and electronics company primarily engaged in the development, manufacturing, and sales of digital products and services. Its core offerings include multifunction printers (MFPs), printers, scanners, projectors, copiers, as well as digital workplace services, process automation, IT services, and imaging devices. Ricoh also develops edge devices such as embedded computers and smart vision systems including 360-degree cameras, and provides digital solutions targeting workplace transformation, commercial and industrial printing, and communication services. The company operates globally with regional headquarters in the Americas, Europe, and Asia-Pacific, serving markets including Japan, the United States, Europe, Latin America, and South-East Asia. Founded in 1936, Ricoh is headquartered in Ōta, Tokyo.
Recent major developments include the formation of ETRIA, a joint venture established in July 2024 with Toshiba Tec, later joined by Oki Electric Industry in October 2025, focusing on office printing solutions. Ricoh continues to strategically pivot towards becoming a digital services company by expanding its AI-driven digital transformation offerings and collaboration platforms such as the Ricoh Smart Integration platform. In 2024, it revamped the RICOH BUSINESS INNOVATION LOUNGE TOKYO to enhance its AI technology and customer co-creation capabilities. Operationally, Ricoh has announced portfolio streamlining through divestitures like the optical business and withdrawal from less profitable segments, reinvesting resources in growing areas such as workplace digital services and managed IT services. The company is also expanding proprietary software deployment and pledging to enhance supply chain efficiency and sustainability, including a high rate of post-consumer recycled plastics in its products.
Ricoh's business segments comprise Office Printing, Commercial Printing, Industrial Printing, Digital Communication Devices, and New Businesses including Smart Vision and healthcare technologies. It targets corporate clients, government agencies, and consumers with an emphasis on digital workplace solutions, product innovation in inkjet and thermal technologies, and sustainability initiatives. The company reported a shift towards higher recurring revenue streams and increased operating profit supported by its Corporate Value Improvement Project focused on business selection, concentration, and transformation of headquarters functions. Ricoh has been recognized for advancing sustainability, ranked among TIME's World's Most Sustainable Companies in 2024.
Overall, Ricoh Company, Ltd. remains a leading player in imaging and digital workplace solutions, actively evolving through strategic alliances, technology innovation, and operational reforms to strengthen its global presence and digital service capabilities.