- Business
- Serco Group plc provides public service outsourcing to governments and agencies worldwide across defence, justice and immigration, transport, health, citizen services, space and migration sectors; core offerings encompass service design and advisory, resourcing, complex programme management, systems integration, case management, engineering, asset and facilities management, prison and detention operations, electronic monitoring, border controls, rail and ferry management, air traffic support, hospital facilities support and welfare services for asylum seekers. The company operates through segments including UK & Europe, North America, Asia Pacific and Middle East, delivering frontline services to customers such as the UK Ministry of Justice, US Department of Defense, Australian and Canadian governments; it maintains geographic presence in continental Europe, the Middle East, Asia Pacific encompassing Australia, New Zealand and Hong Kong, and North America. Founded in 1929 as RCA Services Limited and renamed Serco in 1987 following a management buyout, Serco Group plc maintains headquarters in Hook, Hampshire, England, and lists on the London Stock Exchange as a FTSE 250 constituent. Recent developments include the March 2025 completion of the acquisition of European Homecare, a German immigration services provider that bolsters Serco's European operations and complements its Offshore Refugee Services; the £264 million purchase of Northrop Grumman's US mission training and satellite ground network communications software business, enhancing defence and space capabilities with support for US Army, Space Force, Air Force, Navy and Combatant Commands; and a December 2025 award of a £500 million, 12-year contract extension to operate HMP Dovegate prison in Staffordshire, incorporating education enhancements and local job creation following competitive tender.