- Business
- I'LL Inc. (TSE:3854) provides total system solutions to mid-tier and small/medium-sized enterprises in Japan, primarily through internally developed software that integrates real-world and online operations under its CROSS-OVER Synergy strategy. The company operates in two main segments: System Solutions, offering mission-critical operation management systems including the Aladdin Office series (cloud-based ERP for sales, purchasing, inventory, production, and store management; Aladdin Shop for fashion retail; Aladdin EC for B2B e-commerce and online orders; Aladdin Cloud as an IaaS solution), hardware maintenance, network construction, security management, and IT training via ICC schools; and Online Solutions, encompassing CROSS Business with CROSS MALL for integrated management of multiple e-commerce sites (including marketplaces like Rakuten and Amazon), CROSS POINT for omni-channel customer and loyalty point management across physical stores and online, the BACKYARDTM backyard platform for wholesale, retail, and e-commerce operations (covering collaboration, order, product, inventory, and customer service functions), plus Other Online Business such as CROSS STAFF for staffing agencies, B2C e-commerce assistance, and online marketing services. It targets industries including apparel/fashion, food, medical/cosmetics/beauty, screws/metal parts, steel, and building materials; serves over 7,000 client companies such as Maker's Shirt Kamakura, atmos, Fukuske, and Regal Corporation; and maintains geographic operations via headquarters in Osaka (Kita-ku), Tokyo Headquarters (Minato-ku), Nagoya Branch (Naka-ku), I'LL Matsue Laboratory (Shimane), and a consolidated subsidiary web-base.co., with a capital and business alliance with Sivira Inc. Founded in 1991 and headquartered in Osaka, Japan, the company listed on the Tokyo Stock Exchange Prime Market. Recent developments include record-high net sales and operating profit in 1H FY7/25 (ended January 2025), with unchanged full-year FY7/25 forecasts projecting net sales of ¥19,150mn (+9.4% YoY) and operating profit of ¥4,800mn (+12.6% YoY); a three-year medium-term management plan (FY7/25-FY7/27) targeting over 30% operating profit margin via growth investments in human resources; price revisions for CROSS MALL existing customers in March 2025; CROSS MALL certification as the first service under eBay Japan Inc.'s SSP Program in January 2025; approval of services for METI's IT introduction subsidy 2024 (fifth consecutive year); enhancements like Aladdin Workflow document approval in March 2023 and Kanda Showroom opening in October 2023; and a CDP climate change score of Management B- in February 2024.