IC Group Holdings Inc.

IC Group Holdings Inc.

0.49
CAD
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-0.03EPS
18.58MMarket Cap

Q3 FY2025 · Earnings Call TranscriptNovember 27, 2025

Glen Nelson

...is on the call as well, our Senior Vice President of Marketing. I'd like to remind everyone today that certain projections that we may make on this call are subject to forward-looking statements.

You can find more information about any non-IFRS measures that we may have or use on this call with our filings on SEDAR and/or on our website. Just to give you some background on how this will run, we'll get Duncan to give us some prepared statements.

Following that, we'll also turn the call over to questions and answers. You can see the link to that on the bottom of your view screen, and so we will try and address those at the end of the call.

With that, I'd like to turn the call over to Duncan. Good morning, Duncan.

Duncan McCready

Good morning, Glen. Good morning everyone that's joined the call, and thank you for participating.

As Glen mentioned, we'll walk through our operating performance, review the results for the quarter, highlight progress across each of our three different business units, and then speaks to our strategic priorities heading into the end of this year and 2026. This quarter marks another period of strong financial performance, both year to date and within Q3 itself, reflecting the trust our customers place in us, the strength of our product-market fit, and the continued momentum in our annual recurring revenue.

At our core, we enable brands and professional sports teams to engage consumer audiences at scale, delivering meaningful, measurable interactions that translate directly into revenue growth and richer, more actionable data. As demand for more authentic and high-value consumer engagement continues to rise, our platform has proven it's uniquely positioned to meet that need, and the results we're sharing today demonstrate the impact of that strategy.

We're excited to walk you through the quarter's financial performance, the drivers behind our growth, and the opportunities ahead. John will review the financial performance with you now.

John Penhale

Thank you, Duncan, and good morning, everyone. IC Group produced strong earnings in the third quarter, benefiting from contributions across all three of its operating segments.

Consolidated revenues for the quarter were $7.3 million, 74% higher than the same quarter of 2024, and 12% higher than Q2 of this year. Gross profit of $3.3 million was 61% higher than the same quarter of 2024, and approximately $300,000 or 12% higher than Q2 of this year.

Overall gross margin of 45% was consistent with the prior quarter. The higher gross profit fell mostly to our bottom line, resulting in adjusted EBITDA in the third quarter of $400,000, $250,000 or 166% higher than that of the prior quarter.

Turning to our individual operating segments, IC Engage, our digital promotions segment, produced revenues of $3.4 million in the quarter, 54% higher than the same quarter of 2024, and $400,000 or 13% higher than Q2 of this year. Further, the segment carries $3.7 million of deferred revenue into the fourth quarter, $2.5 million more than that at June 30th of this year.

Gross profit of $2.2 million was almost a million dollars or 72% higher than the same quarter a year ago, and $130,000 higher than the prior quarter at a fairly consistent margin of 65%. Segment operating income in the third quarter was $542,000, $325,000 or 150% higher than the prior quarter.

IC Mobile, our mobile messaging operating segment, had another strong quarter, reporting revenues of $3.2 million, 116% higher than the same quarter of 2024. Versus the prior quarter of this year, revenues were approximately the same, while gross margin dipped slightly from 22% to 20% due to changes in messaging traffic mix.

The segment reported a small operating loss of $100,000 in the quarter due to slightly higher operating expenses from investments we are making in growing the business profitably. IC Insurance, our insurance solutions operating segment, had a strong quarter, posting revenues of $700,000, 35% higher than the same quarter of the prior year, and double that of the prior quarter of the current year.

Segment gross profit of $472,000 was approximately $100,000 higher than the same quarter of the prior year, and $200,000 higher than that of the prior quarter of this year. Gross margin of 65% in this segment is fairly consistent with prior periods, and higher gross profit in the quarter allowed the segment to swing its prior quarter operating loss of $145,000 to a positive operating income of $55,000.

With that, I'll turn it back over to you, Duncan.

Duncan McCready

Great. Thanks very much, John.

The first three quarters of 2025 really extended the momentum we've built the last year, with strong growth across all our divisions and a continued increase in annual recurring revenue, which really reflects a strong product-market fit and the trust of our customers. With strong growth through Q3, solid enterprise renewals, rising ARR, we remain well positioned to meet our 2025 targets and carry momentum into 2026.

Looking at our revenue trends, we continue to deliver consistent quarter-over-quarter expansion. Trailing 12-month revenue growth is 35%.

Margins remain resilient at 46% as we scale volumes and expand ARR, which is currently 68%. Our target operating metrics remain unchanged: annual revenue growth at around 40%, adjusted EBITDA targets of 8% to 12%, and ARR between 70% and 75%.

Our company operates across three complementary lines of business: digital promotions, messaging, and insurance. Each designed to grow and scale independently, while also generating synergies that amplify overall growth.

Digital promotion drives consumer engagement through scalable campaigns and offers to drive commerce and valuable data for brands. Messaging provides reliable communication solutions that strengthen customer interactions and drives commerce.

Insurance focuses on live events and brand promotions, delivering protection products that enable brands to reach large audiences, which perfectly complements our existing customer mix in digital promotions and messaging. While each line has a distinct market opportunity and growth strategy, together they reinforce one another: shared insights, cross-selling potential, and integrated experiences that enable faster growth, improved retention, and stronger profitability.

As we look at the drivers behind our continued growth, our digital promotions business across both enterprise customers and live event partners has become increasingly strategic. Enterprise brands rely on us to deliver scalable, high-performing promotions that fuel data capture, loyalty, and revenue across their always-on digital ecosystems.

At the same time, in the live event space, we act uniquely high-intent moments where fans are most willing to engage, transforming those interactions into measurable value for teams, leagues, and sponsors. We've earned our position as a trusted partner in both segments, strengthened by our ISO-certified operations, our deep integration into customer workflows, and our ability to support clients across global jurisdictions.

This business is not just contributing to our current momentum; it's becoming a foundational pillar of long-term reoccurring revenue and deeper customer reliance on our platform. Our near-term priorities in digital promotion businesses are anchored around three strategic initiatives: commercializing the data generated across our ecosystem, commercializing brand activations more effectively, and expanding the number of live event operators on our platform.

We continue to build momentum, adding eight new live event operators in Q3: three in Canada, three in the US, and two in Europe, further increasing our reach and deepening our network effects that drive both engagement, revenue, and margin. A major enabler of these priorities is the recent launch of our merchant portal, a self-serve solution that allows live event operators to seamlessly sell brand engagement inventory to local, regional, and national advertisers.

This capability not only streamlines how activations are bought and sold, but also broadens the universe of brands that can participate. The portal will continue to evolve throughout 2025 and '26, enhancing monetization, improving accessibility, and further embedding our platform within the live event ecosystem.

Our mobile messaging business delivered strong revenue growth during this period, supported by rising enterprise demand and our position as a tier 1 aggregator with direct carrier connectivity and broad network reach. These advantages continue to drive customer acquisition and volume expansion.

While margins remain below our long-term targets, we have a clear path to improvement. Our near-term focus is to continue to leverage our tier 1 infrastructure to capture greater market share from high-volume customers, and to strategically convert traffic to higher-margin messaging channels and service layers over time.

Adoption of Rich Communication Services is underway in North America and is increasing as enterprises pursue more interactive and branded consumer engagement, positioning RCS to play a meaningful role in future revenue and margin enhancements. We also continue to advance other messaging channels like Apple Business, MMS, and toll-free messaging, along with other value-added services that diversify our revenue base towards channels with stronger economics.

In parallel, investments in platform automation, routing optimization, and channel mix improvements are expected to support incremental efficiency gains over time. Our specialty insurance division delivered solid performance this period, supported by a more focused product mix, the continued expansion of live sports and entertainment markets, and the strategic growth of offerings with annual recurring revenue.

We specialize in providing event cancellation, event liability, and other tailored products that address the unique risks associated with live events, brand sponsorship, venue productions, and sports organizations. By deepening our expertise in these niche categories, we have strengthened our position as a trusted insurance partner for the live event ecosystem and have expanded our participation in a growing market.

A major strategic priority continues to be increasing share of wallet with existing clients. Through enhanced cross-sell opportunities and more comprehensive coverage programs, we are expanding long-term customer value and improving revenue durability.

Products with recurring annual renewals are becoming a larger portion of our portfolio, supporting more predictable and sustainable ARR growth. With a strengthened specialty product suite, deeper penetration in live sports and entertainment, and growing adoption of ARR-oriented offerings, this division is well positioned to broaden its customer base and achieve sustainable growth, improved revenue visibility, and long-term profitability.

Earlier this month, our insurance division acquired the assets of Players Health Cover Canada. This expands our presence in the live sports insurance market and accelerates our ability to serve athletes, performers, volunteers, and live event operators.

This adds to new recurring policy opportunities and strengthens ICI's strategy in sports entertainment to support broader product lines for our customers to improve share of wallet. Why invest?

We work with some of the best brands and sports teams in the world, which only happens when you are a trusted partner and deliver solutions that drive return on investment. We've consistently grown our revenue through organic growth and are opening new opportunities to expand revenue and margins, driving long-term scalable and sustainable business.

68% ARR demonstrates strong product-market fit for trusted solutions. This gives us better visibility into future performance.

Our business lines are diversified; they scale independently and together, offering differentiated solutions to our customers. At the end of the day, we have great momentum and believe the current valuation represents an attractive entry point.

If you're an investor, thank you for your continued support. If you're just learning about IC Group, I hope we've piqued your interest and we look forward to you becoming part of our journey.

Thanks again for your time. Please let us know if you have any questions.

Glen Nelson

Thank you, Duncan, that was great. Right now we will open up the floor to questions.

If you have a question, you feel free to use the Q&A button at the bottom of your screen there, and we will address them in order. I'll give everyone a minute and then we will jump right into it.

First question: How do you guys see firm-level EBIT margins over the next one, three, and five years? Then what about over the long term?

Duncan McCready

Great question. Our target in the near term is 8% to 12%.

In the longer term, we think we're 15% to 20% target. John, do you have anything to add to that?

John Penhale

No, I think I would agree with that fairly consistent. We need to achieve a little bit more scale in our mobile business, which we believe is coming in the near term.

That will allow us to lift our EBITDA margin into that 8% to 12% range, as Duncan mentioned. Then over the longer term, we'd aim for something north of 15%.

Glen Nelson

Perfect. This one kind of ties into that.

How should we model long-term contribution margins from each segment?

Duncan McCready

I'm sorry, I didn't hear the beginning of that question.

Glen Nelson

How should we model long-term contribution margins from each segment?

Duncan McCready

John, do you want to tackle that one?

John Penhale

I think there are opportunities right now where we're producing a contribution margin of 20% in the mobile business. That has opportunities in the near term to grow a little bit.

We've got some work underway in our operations, from which we'll derive some positive operating leverage. As Duncan also mentioned, there are product mix shifts that we believe in the future, migration from SMS messaging to higher-margin RCS messaging where there's more value add in the traffic, will offer opportunities for us to increase margin.

Would it get to 30%, 40%, 50%? I don't think so, but I could see us getting the 20 lifted up to 25.

The margins in the other two businesses are about 65%. They're different businesses, the insurance and the digital, but for now I think 65% margin, if I was modeling over the long term, I think that's something that's good to use for now.

Duncan McCready

I think, just to add to that, John, the piece in our other digital segment is we continue to expand our platform solutions, which typically drive higher margins. You'll see the benefit of that over the mid to long term.

Glen Nelson

Fantastic. Another question: What are the major differentiators which are allowing IC Group to win versus some of its competitions?

Duncan McCready

Great question. In each of the different segments, there's some really unique IP.

In the mobile segment, we obviously are tier 1 aggregator. There's only three of us in Canada.

We, as a Canadian-owned aggregator, we process and hold all our data in Canada and process all the message traffic in Canada, which significantly provides a difference against the other two, particularly in an environment we're operating in today for regulated industries that want to retain their data in Canada. We think we offer a really good opportunity for those businesses.

In our promotions business, we're deeply embedded into the ecosystems of our customers. Our platforms operate at scale, are highly efficient.

Particularly in the live sports and entertainment space, you don't get to operate in that space with some of the biggest brands and teams in the world if you can't prove your worth. We've done that for the last 10 years in that space, and we're really starting to get momentum.

It offers us a good upside going forward.

Glen Nelson

Here's another question: How should investors think about the scope of and the potential for RCS? What's the size of that opportunity for IC Group?

Duncan McCready

That's a that's a great question. It's it's a a brand new it's not a brand-new technology.

It's is coming is new to North America in the sense of it's always been a a Google product ran on Android devices last year, which which means that brands only had access to a certain size of the market, sub sub-40% of the market. With the adoption of RCS by Apple has opened up basically, near 100% of the consumer market in North America now has access to RCS messaging.

That means brands will adopt that technology faster to reach those audiences. It's a it's a way more interactive and secure experience for for customers.

Because it's relatively new in terms of progress in North America, the numbers are evolving and changing all the time, but I've heard somewhere in the neighborhood of 18% to 20% market share for RCS over the next '26, '27 period.

Glen Nelson

Okay. Here's the next question: Were there any one-time projects or seasonal drivers in the third quarter, or is the pace of growth more reflective of ongoing demand?

Duncan McCready

Great question. I think for the most part is ongoing demand.

We press released at the end of June that we had won some business from a large technology customer, two SOWs valued up to $10 million Canadian. They really formulate into the last two quarters and into '26.

Those are big program initiatives, but we see that continuing into future periods as well. We also had an extension of our service agreement extend for another five years from up to 2030 with this large technology enterprise customer.

Glen Nelson

Great, thank you. Next question: Team and league adoption looks like it increased to 94 professional and semiprofessional teams.

What drives this momentum, and what's the ceiling for this segment?

Duncan McCready

The momentum really driven as you work in this environment, you earn your stripes. The teams, although they compete against each other on the field, they share kind of best-of-breed solution providers.

We constantly are getting inbound traffic now or calls coming in just because, as I say, it's a tight market and they're sharing best-of-breed providers. Some really positive opportunities for us.

The market we're looking at expansion beyond just sports teams, into conferences and exhibitions, but also just relative to sports teams, there's 26,000 high schools in the US, somewhere in that neighborhood, and they all have sports teams. NCAA, there's a whole area of opportunity beyond just professional sports teams where our tools and our platforms can be utilized.

The opportunities are endless for the toolset that we have.

Glen Nelson

Great, thank you. Next question: How do you view capital allocation overall between the three segments, I believe?

Duncan McCready

John, do you want to take that one?

John Penhale

Good question. I guess I could think about it two ways: a traditional capital allocation from a CFO's perspective or capital allocation from just initiatives and growth and related to our fundraising.

We're not constrained right now. Our fundraising objectives are planned to cover off any capital initiatives we have.

We're careful across the businesses as far as capital allocations go. I would say in the mobile business, we have a core system.

We don't have the opportunity to make a lot of changes to that system. It's really just about finding the optimal system that works for us.

In that business, making sure we protect our margins in amongst a few really big fish, is really what it is. In the insurance business, capital allocation is a topic of discussion frequently because we can hire people to do production or we can automate.

We're constantly looking at where we might be able to spend some money on our Glide platform that is an automated processor of applications for insurance coverage. In the digital promotions area, we can allocate capital certainly to the FanX core product, get tremendous leverage out of adding functionality there.

As Duncan mentioned, there's so much market to take, that as good ideas come up, it's usually easy to find an ROI that makes sense. We're constantly investing in new products for our more traditional digital promotions tools that anchor a majority of our revenues today.

Not sure if I exactly answered the question, but that's how I think about it.

Glen Nelson

No, I think you did a good job there. Next question: Is the company seeing any macro-related impacts on enterprise customer timing, spend, or are we seeing procurement cycles lengthen?

Duncan McCready

Great question. I think on the enterprise side, what you do see is that onboarding or getting onboarded as a partner with enterprise customers, it means that it's not just working through procurement anymore.

You're working through their data security folks, their legal teams, their different levels of the enterprise organization. It does take a little longer to work through that.

The benefits of that are tremendous, and that's really one of the reasons why we went down the path of being ISO certified. It really gives us a unique position when we're dealing with enterprise-level customers.

It shows that we're committed, highly committed to security, privacy, strong processes, business continuity plans. Those are really important drivers for enterprise-level customers, and that's why we continue to invest in that space.

Ultimately, it becomes a really powerful asset for us when we're working with enterprise-level customers because they respect the fact that we've gone down this path and we demonstrate constantly, time and again, that we're a good trusted partner.

Glen Nelson

Great, thank you. Next question: How do you see SG&A growing over time?

Do you feel like right now you have adequate staff?

Duncan McCready

It's a good question. There's a couple key areas that we'll continue to invest in.

I mentioned previously that we're focusing in on commercializing data and activations, we'll continue to invest in that space. For the most part our leadership team is very strong, continued to deliver, we really don't see any needs in that space.

There may be other areas in the marketing and sales area that we'll continue to invest in to help accelerate our growth, but that's really some of the key areas. We have a couple positions that we're trying to fill on our technology side.

Those aren't new positions; it's just finding the right candidates that support that side of the business. Other than that, no.

Glen Nelson

Okay. Maybe John this next one's for you.

We'll answer a couple more and then we may close out the call. Just a reminder to everyone, we will be posting a recording of this live on our website so you can review it after this concludes.

Question: Do we expect to see positive net income in '26? I think he's trying to gauge how soon we can hit that 8% to 12% EBITDA margins.

John Penhale

When I refer to EBITDA, I'm thinking about adjusted EBITDA, our adjustments this quarter were relatively light. We have some stock options awarded to management right before we went public to align with a public company compensation plan.

That's a noncash item that we adjust out. Then we've begun making investments in the mobile messaging capability to accommodate RCS traffic.

Positive EBITDA in '26, adjusted EBITDA on a consolidated basis. We were 1.

well if Q4 looks like Q3, we would finish the year at about $1.2 million of adjusted EBITDA and we would grow from there. I would forecast that we raise money in December, we make investments, and in the back part of next year we're going to see some of those investments bear fruit and we'll be turning cash flow positive again to help us deleverage the business a bit.

Glen Nelson

So. That was the back half of next year?

Is that? We'll finish off on this last question: Are there any key milestones investors should be watching for over the next couple of quarters?

Duncan McCready

I think in terms of revenue growth, we talked about kind of where our target is. You'll see that in kind of steps throughout 2026.

We have some pretty good insight into that. We also, as mentioned, are working very hard to enable different messaging channels: RCS messaging, toll-free, and other messaging, Apple Business.

Those are key milestones that we'll be looking to achieve in the very near term. On the annual recurring revenue, we expect that to continue to increase in the coming year, those would be some of the key milestones.

Glen Nelson

Perfect. Thank you, everyone.

Thank you for joining us today. As a reminder again, we will be posting this live and you can watch a replay on our website at icgroupinc.com.

With that, I will pass it back over to Duncan to conclude the call.

Duncan McCready

Great. Just wanted to thank everyone again for your continued support and for taking the time today to learn about our quarterly report.

If you have any questions or are interested in further conversation, please reach out to myself or Glen, and we'd happy to spend some time with you to continue the education on IC Group. We look forward to the momentum that we continue to carry through '25 into 2026.

We think it's a really exciting time to be part of this journey, we encourage you to really take a look at IC Group and become part of the journey if you're not already. Thank you very much.

John Penhale

Thank you.