TTEC Holdings, Inc.
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ROIC.AI
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- TTEC Holdings, Inc. (NASDAQ: TTEC) provides artificial intelligence-enabled customer experience technology and services, designing, building, and operating omnichannel customer engagement solutions for global enterprises; core offerings span TTEC Engage, which delivers front-line AI-enabled services including customer care, acquisition, technical support, sales, fraud prevention, back-office processing, and trust and safety moderation, and TTEC Digital, which provides consulting, CRM platforms such as Salesforce and Microsoft integrations, cloud contact centers like Amazon Connect and Cisco, AI-driven analytics, automation, and omnichannel CX platforms. Founded in 1982 and headquartered in Englewood, Colorado, with primary operations now centered in Austin, Texas, the company serves over 1,000 clients across industries like automotive, healthcare, and technology through a workforce of more than 52,000 employees speaking 50+ languages on six continents, including major delivery centers in North America, Europe, India, Brazil, South Africa, and the Philippines. Recent developments include expanded strategic partnerships with Zendesk for AI-driven CX solutions, Google Cloud, Verint, Genesys, Cisco, and Pega; new delivery centers in Mohali, India (adding 400 jobs), Cairo, Egypt, Cape Town, South Africa, and Brazil; product innovations such as InteractionSync for Amazon Connect, WFM Adapter for Microsoft Dynamics 365, and AI-enhanced learning with Bright Software; executive appointments including a new Chief Financial Officer; and a term extension of its credit facility through November 2027, alongside an update on a potential take-private transaction.
Her Employer Cut the 401(k) Match for AI at 58. Here’s How It Reshapes Her Retirement.
TTEC's Latest Customer Strategist Journal Examines Seven Shifts Reshaping Customer Experience in the AI Era
TTEC Digital Achieves NiCE Platinum Partner Status
TTEC Launches TTEC VeriCycle, an AI-Powered Healthcare Claims Intelligence Solution to Reduce Denials and Accelerate Reimbursement
TTEC Launches TTEC VeriCycle, an AI-Powered Healthcare Claims Intelligence Solution to Reduce Denials and Accelerate Reimbursement
TTEC Holdings launches AI-powered security platform Titan for distributed contact centers
TTEC Holdings launches AI-powered security platform Titan for distributed contact centers
TTEC Launches TTEC Titan™, an AI-Powered Security Platform for Remote Customer Experience Operations
TTEC Launches TTEC Titan™, an AI-Powered Security Platform for Remote Customer Experience Operations
TTEC vs. Avis Budget: Which Turnaround Stock is Better Positioned?
TTEC and Volkswagen Group UK Expand Strategic Collaboration with New Seven-Year Agreement
Is TTEC's High-Margin Digital Segment Capable of Driving the Core?
TTEC Digital Selected for Salesforce Forward Deployed Engineering Partner Network
TTEC Plummets 50% in a Year: How Should Investors Play the Stock Now?
TTEC Digital Signs Strategic Collaboration Agreement with AWS to Accelerate Amazon Connect Adoption
TeleTech Q1 Earnings Call Highlights
TTEC Holdings, Inc. (TTEC) Q1 2026 Earnings Call Transcript
A $2 billion tech firm is pausing 401(k) contributions for staff in the latest corporate benefit rollback
TTEC Holdings (TTEC) Misses Q1 Earnings Estimates
TTEC Announces First Quarter 2026 Financial Results and Reiterates Outlook for Full Year 2026