WNS (Holdings) Limited
New York Stock ExchangeRecent
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ROIC.AI
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- WNS (Holdings) Limited is a global digital-led business process management company that provides business transformation services; its core offerings include customer experience management through omnichannel support and analytics, finance and accounting services encompassing accounts payable, receivable and financial reporting, human resources outsourcing, procurement solutions, research and analytics with predictive modeling and data mining, industry-specific processes for sectors such as banking and financial services, insurance, healthcare and life sciences, travel, shipping and logistics, manufacturing, retail, utilities, media and entertainment, and high-tech professional services; technology services feature AI-powered automation, robotic process automation, cloud solutions and hyperautomation platforms; the company also delivers claims handling, repair management and digital transformation consulting to enhance client productivity and competitiveness. Founded in 1996 as a British Airways captive unit in Mumbai, India, WNS (Holdings) Limited maintains global headquarters in New York, London and Mumbai, with delivery centers across more than 12 countries including India, the Philippines, Sri Lanka, Costa Rica, Poland, Romania, South Africa, China, the United Kingdom and the United States, serving over 700 clients and employing approximately 66,000 associates. In recent developments, WNS completed acquisitions of The Smart Cube and OptiBuy in 2023 to bolster digital analytics, procurement and supply chain capabilities; acquired Vuram in 2022 and Kipi.ai in 2025 to advance AI and intelligent automation expertise; and entered a definitive agreement in July 2025 to be acquired by Capgemini for $3.3 billion, with shareholder approval secured in August 2025 and the transaction positioning WNS as part of Capgemini's agentic AI-driven intelligent operations platform.
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