Contax Participacoes SA
1.02
BRL
-0.04
(-3.77%)
ISIN
BRCTAXACNOR3
Return %
Stock
S&P 500
1Y
-74.29
14.20
3Y
-99.77
81.12
5Y
-99.77
68.34
Capital Structure
BRL
•
in mil. unless spec.Working Capital
BRL
•
in mil. unless spec.Growth Rates
BRL
•
in mil. unless spec.Quarterly Revenue
BRL
•
in mil. unless spec.Quarterly Earnings Per Share
BRL
•
in mil. unless spec.Quarterly Dividends Per Share
BRL
•
in mil. unless spec.Company Description
- CEO
- André Felipe Rosado França
- Full Time Employees
- 9,330
- Sector
- Commercial services
- Industry
- Miscellaneous commercial services
- Address
- Rua Beneditinos, No. 15/17 São Paulo RJ Brazil 20081-050
- IPO Date
- Jun 2, 2025
- Website
- contaxsa.com.br
- Similar Companies
- Business
- Contax Participações S.A. is a Brazilian holding company that specializes in providing business process outsourcing and related services through its subsidiaries Contax and Elfe, focusing on Customer Experience and Industrial Maintenance, respectively. The group operates as a publicly listed entity on B3 under the CTAX3 ticker and is headquartered in Rio de Janeiro, Brazil, with founding year 2000. Its core activities include contact center services, customer relationship management, trade marketing, and maintenance services, complemented by IT services and facilities management, delivered across multiple client industries. Main products and services: - Customer Experience and Contact Center solutions: inbound and outbound customer service, technical support, help desk, omnichannel interactions, debt collection, and retention programs operated through Contax. - Trade Marketing services: in-store promotions, retail execution, merchandising, and field/mobile marketing support designed to optimize product visibility and sales at the point of purchase. - Industrial Maintenance services: facilities maintenance, preventive and corrective maintenance, and related engineering support provided through Elfe. - Information Technology services: IT infrastructure support, software-enabled services, and related tech-enabled maintenance offerings. - Back-office process outsourcing: data entry, document processing, validation, and other administrative support functions delivered to improve client efficiency. - Debt collection and receivables management: outsourced collections and related third-party servicing across diverse sectors. Latest major company changes: - Corporate reorganization and branding update: consolidation under the Contax Participações umbrella with the Contax and Elfe operating subsidiaries; name changes reflecting strategic repositioning and corporate governance enhancements within the last 1–2 years. - Strategic partnerships and alliances: renewed or expanded collaborations with key enterprise clients across telecommunications, finance, utilities, retail, and government sectors to scale contact center capacity and industrial maintenance capabilities. - Funding rounds and restructuring: ongoing balance-sheet optimization and potential capital structure refinements associated with its status as a large Brazil-based service provider; specific financing events are disclosed in investor communications and regulatory filings. - Product and service expansions: expanded end-to-end outsourcing offerings, including enhanced IT and digital channels for customer interactions, and extended maintenance services through integrated facilities management programs. - Operational and geographic expansion: continued scaling of service delivery capabilities across Brazil, with emphasis on regional centers to broaden client reach and reduce concentration risk. Additional context: - Industry and segments: business process outsourcing with emphasis on customer experience, trade marketing, and industrial maintenance; operates across Customer Service, Trade Marketing, and Maintenance segments. - Target markets: large enterprise clients in sectors such as telecommunications, finance, utilities, services, government, healthcare, and retail. - Geographic scope: operations primarily in Brazil, with service delivery across multiple states; corporate headquarters in Rio de Janeiro with regional delivery centers. - Corporate structure: publicly traded holding company with subsidiaries Contax S.A. (customer experience) and Elfe (industrial maintenance); historically known as ATMA Participações S.A., renamed to Contax Participações S.A. in 2025. - Founding and leadership: founded in 2000; headquartered in Rio de Janeiro; operates through a network of subsidiaries and affiliated service centers to deliver large-scale outsourcing solutions. Note: The description reflects publicly available information and recent corporate developments related to Contax Participações S.A. and its primary subsidiaries, with emphasis on current products, services, and latest organizational changes impacting its market posture.