- CEO
- Appuorv Sinha
- Full Time Employees
- 135
- Sector
- Technology services
- Industry
- Packaged software
- Address
- Noida India
- IPO Date
- Dec 5, 2025
- Business
- Exato Technologies Limited is an India-based information technology solutions provider specializing in customer experience (CX) transformation, artificial intelligence (AI), business process automation, and enterprise software consulting. Founded in 2016 and headquartered in Noida, Uttar Pradesh, India, the company serves enterprise clients across banking, financial services, and insurance (BFSI), healthcare, telecommunications, retail, manufacturing, and IT/ITeS sectors across India, North America, the Asia-Pacific region, and Australia.
The company operates primarily through Customer Experience-as-a-Service (CXaaS), AI-as-a-Service (AIaaS), and enterprise software integration models. Its core portfolio includes ExatoIQ, a proprietary artificial intelligence and analytics platform engineered for workflow automation and data-driven decision-making; conversational AI and natural language processing solutions for automated, omnichannel customer engagement; sentiment analysis and voice-of-the-customer analytics; workforce management (WFM) tools for contact center scheduling, forecasting, and performance tracking; robotic process automation (RPA) and advanced process automation (APA) services for operational workflows; computer telephony integration (CTI) connectors and unified communication systems; cloud enterprise resource planning (ERP) implementation and advisory services, specializing in Odoo ERP and Acumatica platforms; and digital treasury management solutions. In addition, the company delivers integrated technology infrastructure as a certified partner for global vendors, including NICE (as a Platinum Partner) and Mitel.
In recent corporate developments, the company converted to a public limited company and completed its initial public offering (IPO) on the BSE SME platform in December 2025. In March 2026, Exato Technologies accelerated its international expansion by incorporating a wholly-owned subsidiary, Exato Technologies Pty Ltd, in Australia, adding to its established overseas entities, Exato.ai Inc. in the United States and Exato.ai Pte. Ltd. in Singapore, as well as its domestic subsidiary, Exato Infotech Private Limited. Furthermore, in July 2026, the company expanded its enterprise capabilities by entering into a strategic partnership under the Hewlett Packard Enterprise (HPE) Partner Ready Program to enhance its infrastructure and hybrid cloud solution delivery.