- CEO
- Amit Vinod Sheth
- Full Time Employees
- 214
- Sector
- Commercial services
- Industry
- Miscellaneous commercial services
- Address
- Plot No. 71/72 Surat MA India 382213
- IPO Date
- Jul 13, 2021
- Business
- Focus Business Solution Limited is an Indian financial services company specializing in debt collection and recovery services for banks, financial institutions, and non-banking financial companies (NBFCs). Its core services include tele-calling, field visits, legal support, asset repossession, and the deployment of advanced digital platforms that provide real-time insights, AI-optimized task allocation, and customer relationship management to ensure efficient and compliant recovery processes. The company operates a fully equipped call center with 64 workstations, emphasizing traditional and technology-driven collection methods across various loan products such as personal loans, business loans, vehicle loans, SME loans, gold loans, and loan against property. Founded in 2006 and headquartered in India, Focus Business Solution serves a wide geographic area encompassing multiple Indian cities with recent expansions including new branch offices in Mumbai, Nagpur, Pune, Aurangabad, and Indore.
In recent developments, Focus Business Solution Limited has focused on enhancing operational capacity and corporate governance, as indicated by its multiple board meetings to approve audited financial results, equity allotments under employee stock ownership plans, and shareholder meetings over the past year. The company has also experienced significant strategic adjustments, including a formal name change from Focus Business Solution Private Limited to Focus Business Solution Limited in 2024, expansion of promoter holdings, and a series of operational enhancements to boost recovery efficiency. Additionally, the company maintains a zero-escalation incident record over the past three years, highlighting its emphasis on compliant and transparent recovery processes.
Focus Business Solution operates primarily within India’s financial services sector, targeting banks, NBFCs, and financial institutions with its suite of debt recovery and management solutions. The company leverages both field and digital technologies to optimize its collection efficiency, supported by an AI-powered system to prioritize high-potential leads. Its strategic focus includes improving customer engagement and recovery outcomes while expanding its geographic footprint through new branch offices in key Indian cities, a move aligned with its growth objectives and market demand for comprehensive recovery services. The company’s sustained growth is underpinned by a robust operational framework and client-centric service delivery model in the debt collection space.