- Business
- Customers Bancorp, Inc. is a bank holding company that operates through its wholly owned subsidiary, Customers Bank, providing a broad range of commercial, consumer, and specialized banking products and services to small and middle-market businesses, not-for-profits, entrepreneurs, real estate investors, and consumers nationwide. Customers Bank offers deposit products including commercial and consumer checking accounts, non-interest-bearing and interest-bearing demand deposits, money market deposit accounts (MMDAs), savings accounts, and time deposits; lending products such as commercial and industrial loans, multi-family and commercial real estate loans, equipment finance leases, small business administration (SBA) loans, mortgage warehouse loans, residential mortgage loans, consumer installment loans, fund finance, venture banking, healthcare finance, and financial institutions lending; as well as treasury management, private banking, cash management, digital banking platforms, and banking-as-a-service (BaaS) solutions through relationships with fintech companies. The company maintains branches, production offices, and administrative facilities primarily in Pennsylvania, New York, New Jersey, Massachusetts, Washington DC, Chicago, and other locations across the East Coast, with recent expansions into West Coast markets including new offices in Irvine, Sherman Oaks, Sacramento, Reno, and Las Vegas opened in November 2025 to serve growing demand in high-opportunity regions; it was formed in 2009 through the recapitalization and rebranding of New Century Bank (originally established in 1994) and is headquartered in West Reading, Pennsylvania. In recent developments, Customers Bancorp raised $163 million in net new common equity during the third quarter of 2025 to strengthen its capital position and support potential redemption of remaining preferred stock; onboarded multiple experienced commercial banking teams, including seven new teams in 2025 and a leading title-industry banking team; expanded its consumer installment loan program with Upstart and partnered with Tassat for a blockchain-based B2B payments network; reported third-quarter 2025 results showing loans and leases held for investment at $16.3 billion, up 18.1% year-over-year, with total assets reaching approximately $24.3 billion; announced Vision 2025 strategic initiatives and executive leadership transitions, including a succession plan; and declared quarterly dividends on its Series F preferred stock while redeeming Series E and planning full redemption of Series F.