- CEO
- Muhunthan Canagasooryam
- Full Time Employees
- 20
- Sector
- Technology
- Industry
- Software - Application
- Address
- 170 South Green Valley Parkway Henderson NV United States of America 89012
- IPO Date
- Apr 24, 2017
- Business
- Duo World, Inc. (OTC: DUUO) operates as an information technology and software solutions company that provides customer life cycle management, customer care, and contact center management solutions; its core products include DuoSubscribe, an enterprise solution for subscriber management and billing; Facetone, a cloud-based communication and collaboration platform offering call conferencing, call parking, call forwarding, voicemail, call routing, and chat-based collaboration; Smoothflow, a cloud workflow designing tool for conversational automation that supports deployment on Amazon Web Services for enhanced scalability, high availability, and security; DialDesk, a SaaS-based, auto-scaling omni-channel contact center platform handling voice, SMS, email, chat, and social media interactions; DigIn, a business analytics and data visualization tool; and CloudCharge, an API-driven cloud subscription and billing system. The company, founded in 2014 and headquartered in Henderson, Nevada, with its primary development and operations center through subsidiary Duo Software (Pvt) Ltd. in Colombo, Sri Lanka, serves banks, retail chains, financial conglomerates, and Pay-TV operators across Sri Lanka, Singapore, Indonesia, India, and other global markets. Recent developments include the launch of DialDesk as a cloud-based contact center solution and the deployment of Smoothflow on Amazon Web Services in 2019 to improve global customer access, with ongoing quarterly financial reporting through Form 10-Q filings reflecting stable operations in the enterprise cloud applications sector.