- CEO
- Wai Kwok Lau
- Full Time Employees
- 1,031
- Sector
- Technology services
- Industry
- Information technology services
- Address
- Yen Sheng Centre Hong Kong Hong Kong
- IPO Date
- Apr 12, 2016
- Business
- Expert Systems Holdings Limited (8319.HK) is an investment holding company that provides information technology infrastructure solutions, IT infrastructure management services, and artificial intelligence products and solutions to corporate and institutional customers across the Asia-Pacific region; its core offerings encompass infrastructure and cloud products including systems/servers/storage, next generation/hyper-converged infrastructure, high performance computing, software defined data centers, middleware, and application software; cyber security and networking products such as data security, cloud security, endpoint security, and networking; application modernization solutions featuring artificial intelligence, container orchestration, and DevOps; as well as digital workspace and client devices like laptops/PCs/workstations, printing/imaging, thin clients, and mobility solutions; the company also delivers IT lifecycle management, digital transformation, project management and deployment, maintenance and support, consulting, application management, IT hardware maintenance, helpdesk, IT outsourcing, and workflow automation services. Founded in 1985 and headquartered at 22/F, Yen Sheng Centre, 64 Hoi Yuen Road, Kwun Tong, Hong Kong, the company operates through brands including Expert Systems, ServiceOne, and Expert AI Enabling, with over 1,000 IT professionals serving markets in Hong Kong, Macau, Mainland China, Singapore, Malaysia, Japan, Korea, Australia, Taiwan, and beyond. Recent developments include the 2021 acquisition of ServiceOne International Holdings Limited to bolster managed services capabilities; the 2022 establishment of Expert AI Enabling Limited as a joint venture focused on AI innovations; the launch of Generative AI product lines such as ChatSeries (ChatEnquiry, ChatServiceDesk, ChatMinutes) and SmartSeries (SmartAqua, SmartRetail, SmartHome) tailored for enterprises, schools, and institutions; a strategic partnership with Lenovo Hong Kong to market AI solutions for primary and secondary schools; and the April 2025 opening of Network Operations Center (NOC) and Security Operations Center (SOC) facilities alongside upgrades to service centers in Guangzhou and Kuala Lumpur to enhance 24/7 monitoring, managed professional services, and regional support in seven languages.