- CEO
- Hyung-Su Seo
- Full Time Employees
- 304
- Sector
- Technology services
- Industry
- Information technology services
- Address
- Bangdong, S Tower Seoul SL South Korea 05544
- IPO Date
- Jan 5, 2011
- Business
- RSUPPORT Co., Ltd. is a South Korea-based company primarily engaged in the development and provision of remote support and remote control software solutions. The company offers an extensive range of products and services including RemoteCall, a remote support platform for mobile and desktop devices; RemoteMeeting, a video conferencing solution integrating AI-powered features such as ChatGPT-based meeting summaries; RemoteView, a remote access software; and Mobizen Studio, a web-based live streaming service with multilingual support. These products are designed for IT support, customer service, collaboration, and live content creation applications. RSUPPORT’s offerings cater to diverse markets including enterprises, content creators, telecommunication companies, and online education sectors across South Korea, Japan, North America, Europe, and Latin America.
Founded in 2001 and headquartered in Seoul, RSUPPORT has expanded its presence internationally with branches and operations beyond South Korea. The company has demonstrated a continuous innovation trajectory, recently enhancing its RemoteMeeting video conferencing service with AI-driven functionalities for improved meeting efficiency and launching Mobizen Studio upgrades to support Spanish and Portuguese languages targeting European and Latin American markets. Additionally, RSUPPORT has integrated a remote visual authentication solution called RemoteCall Face and introduced the RemoteCall + Mobile Pack for Android devices, broadening its mobile remote support capabilities.
In the last 1-2 years, RSUPPORT has made significant strategic moves by incorporating advanced AI technologies such as real-time transcription and AI-based summarization in RemoteMeeting, positioning itself at the forefront of AI-driven remote collaboration solutions. It also continues to expand its global reach and partnerships, exemplified by collaborations to promote contactless video solutions and support in online education sectors with free licenses during the COVID-19 pandemic period. The company has been recognized with various industry awards and certifications and has maintained a focus on offering integrated remote support and collaboration software solutions that leverage cutting-edge technologies to meet evolving customer needs in an increasingly digital and remote working environment.
RSUPPORT operates within the technology sector focusing on software and IT services, targeting enterprise clients needing remote technical assistance, video conferencing, and live streaming tools. Its client base spans multiple geographic regions including South Korea, Japan, North America, Europe, and Latin America. RSUPPORT also maintains subsidiary operations that contribute to its product ecosystem. The company is listed on the KOSDAQ under the ticker 131370.KQ.
Overall, RSUPPORT Co., Ltd. is a leading provider of innovative remote support, remote access, and collaboration software solutions with a significant focus on AI integration, global market expansion, and diversified product offerings tailored for enterprise and consumer markets worldwide.