- CEO
- Simon John Wilkinson
- Full Time Employees
- 51
- Sector
- Technology services
- Industry
- Packaged software
- Address
- 111 Picadilly Manchester GM United Kingdom M1 2HY
- IPO Date
- Apr 21, 2008
- Business
- Sorted Group Holdings Plc (SORT.L) is a United Kingdom-based provider of software-as-a-service (SaaS) delivery experience platforms for e-commerce retailers and brands, enabling dynamic checkouts, carrier management, post-purchase tracking, and performance analytics. The company's core offerings include Ship, a flagship multi-carrier management system that connects retailers to over 1,000 carrier services through a single integration for optimized parcel allocation and delivery options; Track, a shipment tracking engine that aggregates delivery and returns data, delivers proactive branded customer updates, monitors performance, and resolves escalations; and related tools for reducing customer contacts, slashing operating costs, and enhancing post-purchase customer experience (CX). These solutions support high-volume operations, handling peak volumes such as 10.8 million shipments at 99.99% availability, and serve enterprise clients including Marks & Spencer, ASOS, Boohoo, JD Sports, Asda, Dyson, Farfetch, Lovehoney, Boden, and B&Q.
Founded in 2010 and headquartered in Manchester, England, Sorted Group Holdings Plc operates primarily in the UK, United States, Australia, and 16 additional countries worldwide through its Delivery Experience Platform, targeting corporate and enterprise e-commerce segments with a focus on upper-tier retailers seeking last-mile efficiency, returns optimization, and competitive differentiation.
In recent developments, Location Sciences Group Plc completed the acquisition of Sorted Holdings Limited in February 2024 in a reverse takeover valued at £66.73, assuming £4 million in debts and injecting £3 million in capital, followed by Shard Credit Partners' £1.6 million equity investment to support the AIM listing as Sorted Group Holdings Plc and ongoing growth; the company sold its Clicksit returns business, acquired in 2021, to ZigZag Global in October 2024 for £775,000 to refocus on core carrier management and tracking capabilities for high-volume retailers; and implemented a major cost reduction of £7 million while retaining key customers and annual recurring revenue amid a strategic turnaround, reporting reduced losses to £2.14 million for the six months ended June 30, 2025.