- CEO
- Giovanni Casto
- Full Time Employees
- 326
- Sector
- Technology services
- Industry
- Packaged software
- Address
- Rome Italy
- IPO Date
- Aug 9, 2000
- Business
- Softlab S.p.A. is an Italy-based information and communications technology (ICT) consulting and business advisory company that provides digital transformation, enterprise software development, systems integration, and technological solutions to private corporations and public administration entities. The company operates across multiple industrial sectors, including telecommunications, banking, financial services, insurance, energy, utilities, manufacturing, and retail.
The company delivers its core portfolio through specialized business lines and technological practices: Data Analytics and Business Intelligence, comprising predictive modeling, machine learning algorithms, big data architecture, data modeling, and business forecasting; Governance, Risk, and Compliance (GRC) Audit and Security, including procedural risk assessment frameworks, information security management systems (ISMS), data protection compliance, and cybersecurity audit execution; Robotic Process Automation (RPA) and Customer Experience Solutions, providing artificial intelligence-driven automated workflows, digital service desks, and customer support automation; Software Factory and Technology Solutions, offering end-to-end custom development, systems architecture, quality assurance, and testing for web, enterprise, mobile, and network applications; Digital Sales and Marketing, encompassing e-commerce platforms, customer engagement systems, search engine marketing, and omnichannel personalization technologies; Telecommunications Network Management, delivering network engineering, automated infrastructure auditing, performance monitoring, and technical troubleshooting; and Internet of Things (IoT) Energy Management Solutions, featuring smart metering and energy efficiency monitoring platforms such as WattPal.
Originally incorporated in 2000 as Acotel Group S.p.A., with historical corporate roots dating back to 1980 in electronic security and telecommunications value-added services, the company is headquartered in Rome, Italy, and operates under parent entity Softlab Holding S.r.l. While generating the vast majority of its revenue within the Italian domestic market, the company maintains business operations and project delivery across Europe and international markets.
In recent developments, the company completed a strategic corporate reorganization and formally changed its corporate name from Acotel Group S.p.A. to Softlab S.p.A. to consolidate its focus on high-value digital advisory and ICT consulting services. The company expanded its commercial footprint through a strategic partnership with Tiscali Italia to develop and roll out Smart Router technologies and digital services for ultrabroadband subscribers. Operationally, Softlab S.p.A. has accelerated the integration of artificial intelligence and machine learning modules across its software factory and business automation offerings. In corporate finance and restructuring developments, the company finalized the admission to trading on Euronext Milan of newly issued ordinary shares resulting from capital increase operations, while also resolving legacy operational restructuring through government-supported workforce re-employment agreements for the Softlab Tech business unit.