- Sector
- Commercial services
- Industry
- Miscellaneous commercial services
- Address
- Gurugram India
- IPO Date
- Mar 22, 2024
- Business
- Enser Communications Limited is an India-based business process management and technology-enabled customer lifecycle solutions provider. The company offers a comprehensive portfolio of services organized across several core functional domains: customer acquisition and sales enablement services, including outbound tele-sales, digital lead generation, prospect profiling, cross-selling, up-selling, and customer relationship management integration; customer care and lifecycle management solutions, comprising omnichannel inbound support, voice and non-voice communications, multilingual customer assistance, email support, live chat, and social media engagement; collections and revenue recovery services, featuring automated payment reminders, payment gateway integrations, and delinquency follow-up; business process outsourcing and back-office transaction processing, covering document verification, data digitization, and claims processing; cloud communication and contact center technology solutions, including cloud telephony, IP PBX systems, interactive voice response platforms, omnichannel contact center software, and helpdesk management suites; digital marketing solutions, encompassing performance marketing, search engine optimization, content strategy, and digital campaign execution; and cybersecurity and IT infrastructure management services, providing vulnerability assessments, endpoint protection, threat monitoring, data compliance, and ready-to-deploy IT infrastructure.
Enser Communications serves corporate clients across key industry verticals, including banking, financial services, and insurance, e-commerce, quick-service restaurant and food delivery, education and edtech, healthcare, telecommunications, and travel and hospitality. The company operates delivery and corporate centers across India, including Navi Mumbai, Gurugram, and Jaipur, alongside expanding international market operations in Dubai, United Arab Emirates. Founded in 2008, the company is headquartered in Navi Mumbai, Maharashtra, India.
In recent developments, Enser Communications completed its initial public offering and listed its equity shares on the National Stock Exchange of India SME Emerge platform in March 2024. In August 2024, the company integrated the operations of Jaipur-based Vkalp Outsourcing Services and Solnix Technocomm to scale up its delivery capacity and support growing demand across the e-commerce and quick-service restaurant sectors. The company also completed the acquisition of Growintelli Technologies to enhance its technical infrastructure, data compliance, and cybersecurity framework. In March 2025, Enser Communications acquired a 51 percent majority stake in Teckinfo Solutions Private Limited and IVRedge Services Private Limited, expanding its proprietary product portfolio into cloud-based contact center platforms, enterprise messaging, and unified communication technologies.